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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000
xxx-xxx-xxxx
Country of Citizenship: United States
SSN: xxx-xx-xxxx
____________________________________________________________________________
Job Title:
Department:
Agency:
Job Announcement Number:
____________________________________________________________________________
Core Competencies
Account Management, Project Management, Contract Administration, Administrative Support, Plan/Systems/Procedure Prioritization, Management Analysis, Database Management, Negotiation, Presentation, Accounts Payable/Accounts Receivable, Billing, Bank Reconciliation, Purchase Orders, Account Management, Budgets, Human Resources Management, Call Center Involvement, Electronic Medical Records, Clinic Administration Oversight, Customer Service
Microsoft Office Suite
Professional Experience
March 2014 Present
Inova Health System
Fair Oaks Hospital
Fairfax, VA
Hours per Week: 40
Salary: $40,000 annually
Supervisor: Frannie Guzman Phone xxx-xxx-xxxx May Contact
Clinic Coordinator Radiation Oncology
Effectively support broad array of clinic services; work with new/current patients to obtain relevant information and upload into computer system, oversee multiple administrative functions and carefully maintain schedules/calendar for Clinic, Director, Physicians, Nurses and Therapists, printing out schedule for upcoming appointments. Expertly manage multiple aspects of insurance-related activities for patients including identifying payer source, verifying insurance eligibility, noting financial status and utilizing Electronic Health Record system, EPIC, to assign correct pay type; upload information regarding patient arrival into ARIA Electronic Health Record system.
Proficiently schedule patient appointments and diligently oversee patient information including entering accurate procedure codes reflecting diagnosis. Also continually review Practice
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Management System for updated demographics and consent forms and assure that all needed demographic/consent forms are affixed to schedule.
On daily basis, submit/reconcile department charges (EOD REORT), receive any office charges/payments and post information to patient records; manage cash drawer and prepare daily batch/activity reports for Finance Department. Utilize prepaid tactical/strategic program models to assist in developing various crucial standards; also tasked to procure/manage clinic supplies.
October 2011 July 2013
IAP Worldwide Services
Fort Belvoir Community Hospital
Fort Belvoir, VA
Hours per Week: 40
Salary: $45,000 annually
Supervisor: Kimberly Waters Phone: 571.231.2442 May Contact
Clinic Coordinator Radiation Oncology
Skillfully performed multiple administrative support functions and met broad-based responsibilities including ensuring new patients were apprised of information regarding their personal physician, verified patient eligibility for care, developed all needed documentation/charting for patients and successfully utilized array of data processing/clinic informatics systems including ARIA (Radiation Oncology Database), CHCS, AHLTA and DMHRSI as well as MS Access software application to manage patient information. Utilized MS Office Suite and other software to create/delete files, search files/records, store/extract data and generate multiple reports; ensured proper filing and maintenance of all patient-related documentation, including any related to patient care/treatment.
Initiated and consistently followed-up on scheduling and coordinating patient appointments at various clinics; also assured that clinic systems were in compliance with all governing requirements regarding daily/weekly/monthly activities and conscientiously prepared all patient care-related documents for government review/signature. Successfully prepared various reports that tracked/monitored outstanding End-of-Day (EOD) and ADM activities and reconciled EOD and shift reports; also provided excellent troubleshooting and problem resolution of ADM system.
Successfully performed multiple additional administrative taskings such as assisting helpdesk as well as supporting training activities that included classes, briefings, workshops and handouts, among others; also distributed correspondence, purchased supplies, managed suspense log and assured that Physicians/hospital staff personnel used appropriate methodologies in signing in/out medical records.
December 2010 October 2011
IAP Worldwide Services
Walter Reed Army Medical Center
Yyyyyy x. yyyyyy Page 3 of 4
Washington, DC
Hours per Week: 40
Salary: $62,400 annually
Supervisor: Marcia Thornton Phone: 301.319.8294 May Contact
Human Resources Management Analyst
Worked directly for Office Chief, Human Resources Branch, Resources Management Division, utilizing National Security Personnel System (NSPS), Defense Medical Human Resources System-Internet (DMHRSI) and Defense Civilian Payroll System (DCPS) software applications. Areas of administrative support included Pentagon, Executive Services, Executive Office, Office of the Commander, Provost Marshall, Department of Pathology and Laboratory Services, Army Substance Abuse, Department of Urology, Clinical Informatics and Department of Resource Management.
In this assignment, skillfully entered/corrected/retrieved array of information needed to develop reports/charts/graphs and monitor program/project status; also assisted in development of processes/procedures and offered recommendations regarding needed improvements/corrections to various databases. Assessed organizational structures to assure personnel files were placed in appropriate organization code, paragraph/line number and correct title/series/grade; also adhered to organizational directives and DoD guidelines in analyzing data and performing management surveys/analyses. Collaborated with colleagues to assure correction of any errors or incorrect personnel information and continually supported higher-grade personnel in performing other analyses/studies.
Skillfully participated in development/analysis of documentation required for special studies, projects and reports, and continually employed automated data processing equipment to develop databases, charts, graphs, spreadsheets and narratives needed to monitor HR systems implementation; maintained highest levels of confidentiality regarding all organizational/departmental matters.
September 2009 November 2010
Enterprise Rent-A-Car
Suitland, MD
Hours per Week: 55-60
Salary: $45,000 annually
Supervisor: Jason Walker Phone: 301.885.0640 May Contact
Assistant Manager
Successfully steered daily activities of unit; responsibilities included preparing monthly audit plan, scheduling, spearheading growth, reducing costs while enhancing revenues, opening/closing accounts and developing exceptional employees and teams. During tenure in position, was successful in facilitating J.D. Power award-winning customer service and transportation excellence for high-level customer accounts.
Yyyyyy x. yyyyyy Page 4 of 4
Worked closely with rental
branch management to ensure continual communication regarding weekly activities
and all actions conducted to assure control/mitigation/remediation of any
surfaced problems/issues. Consistently provided exceptional levels of
salesmanship, leadership and decision-making capabilities; also
monitored/controlled all financial transactions for accounts and was recognized
by management for supporting company reputation with creditors as good business
partner by bringing 800+ past-due accounts into current status.
Education / Training / Certification
Virginia State University, Petersburg, VA
Bachelor of Science in Business Management, Hospitality Management Concentration, 2008
GPA: N/A
Semester/Credit Hours: 121
Assisted with planning and facilitating annual underclassman hospitality seminar
Completed two internship assignments prior to graduation
Was recipient of two awards for outstanding excellence form Reginald F. Lewis Business School
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