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Yyyyyy x. yyyyyy
1850 Linwood Ave. │ Xxxxxx,
PA xxxxxx
xxx-xxx-xxxx │ abc@xyz.com
Summary of Qualifications
Title Services Representative with a strong background with residential and commercial transactions.
Strong management, paralegal and commercial/residential title insurance skills to achieve performance goals.
Experience leading and collaborating with a diverse team of personnel in a dynamic and fast-paced setting.
Stellar listening, verbal communication and interpersonal skills to build relationships with key stakeholders.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Achievements
Successfully increased profitability and the capture rate by achieving efficient closings in a timely manner.
Increased servicing to clients and loan officers after implementing an incentive rewards program for staff.
Boosted the client base and profits and fixed a two-year backlog in policies within just six months.
Revised turnaround time of searches and commitments to 10 days before closing.
Professional Experience
Commercial/Residential Title Service Representative, Guardian Transfer Xxxxxx, PA July 2012-Present
Demonstrate strong new business development skills to secure new opportunities.
Foster and develop relationships with referral partners.
Support closers in satellite offices with providing great service and meeting performance goals.
General Manager, Business Development, Red Rose Abstract Xxxxxx, PA Mar. 2011-July 2012
Generated new business development and the number of referral partners to achieve performance objectives.
Manager, Preferred Closing Services Mountville, PA Aug. 2005-Mar. 2011
Led all aspects of a joint venture title company with American Home Bank and Xxxxxx Title Abstracting Co., including bank branches in Xxxxxx, Carlisle and Lewisburg, PA.
Successfully increased profitability and the capture rate by achieving efficient closings in a timely manner.
Increased servicing to clients and loan officers after implementing an incentive rewards program for staff.
Trained all team members on processing and closings.
Supported generating new commercial/residential business and referral partners.
Manager, Xxxxxx Title Abstracting Co. Xxxxxx, PA Oct. 2001-Aug. 2005
Led a team of seven employees while managing operations and completing closings.
Increased the client base and profits and fixed a two-year backlog in policies within just six months.
Revised turnaround time of searches and commitments to 10 days before closing.
Manager, Builders Settlement Services 2001
Helped launch a brand new title company formed on behalf of the Xxxxxx Building Industry Association.
Closing Agent, Homesale Settlement Services June 1996-Apr. 2001
Managed, processed and closed settlements for a Coldwell Banker Homesale Services Group.
Education and Training
Attended Penn State University
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