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Yyyyyy x. yyyyyy

5 Snowberry Ct. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx |


Microsoft Certified Systems Engineer (MCSE)


Focused, confident and dedicated professional with more than 30 years of hands-on IT Management expexxxxxxence. Skilled in delivexxxxxxng basic training on Windows NT and related software for staff members. Adept in building and deploying Microsoft IIS servers to ensure peak levels of network performance at all times. Leader in building and configuxxxxxxng changes to Windows 2003 and 2008 servers. Adept in coordinating IT functions, delivexxxxxxng administrative direction and offexxxxxxng support across all daily functions. In search of a new position in the IT field that will allow for career advancement and growth.


Core Competencies


Communication | Problem Solving | Leadership | Strategic Planning | Process Improvement | Organization

Time Management | Cxxxxxxtical Thinking | Special Projects | Customer Service Delivery | Technical Acumen




Compaq, HP, Dell and IBM Servers | HP Pxxxxxxnters | Quantum Tape Dxxxxxxves | External RAID Arrays

Cisco Routers & Switches | Compaq | IBM, Dell & Toshiba Laptops | Remote Access Servers

Microsoft Windows 2000, XP & 2003 Terminal Server | Microsoft Exchange | Microsoft Office

Citxxxxxxx | VMWARE | Vexxxxxxtas Backup Exec | Lotus Notes | SQL Server | Norton Antivirus Corporate

McAfee Enterpxxxxxxse Antivirus | Trend Officescan & Scanmail | Checkpoint VPN Software




         Suggest enhancements to the Conexsys hosting environment; also assess and boost web secuxxxxxxty

         Actively engaged in Steward s seamless integration of Physician practices

         Coordinated a project to replace UPS system expanding capabilities and allow for future growth at Landmark Medical Center

         Redesigned the Landmark Hospital s internal website to make it more supportable and user-fxxxxxxendly

         Successfully steered full-scope daily network operations to ensure optimal 24x7 performance for SCSB

         Skillfully re-negotiated a communications contract to secure a net savings of $250 a month with CCCSSNE

         Crafted a plan and installed all computer equipment and networking for a new Sungard Shareholder Systems office in Denver; also designed a new computer room for the Quincy office to reduce downtime

         Streamlined the processes and movement of mail inside and into the division with Sungard

         Garnered software licensing compliance with much success for Sungard

         Managed all facets of the Y2K Command Center for Sungard in order to maintain FFEIC compliance

         Implemented ISO 9001 processes and procedures within the account group at RetroFit

         Secured a lucrative contract with the State of Massachusetts for RetroFit s network services


Professional Synopsis


Conexsys | Saas Administrator (2014-Present)

         Oversee daily operations for a Cloud-based environment that serves the company s client base

         Play a key role in introducing new client websites and databases

         Manage Microsoft patches and respond to Helpdesk tickets from clients as needed


Steward Healthcare | Systems Engineer (2011-2014)

         Established and maintained a McAfee EPO server console used to carry out hospital operations

         Proved crucial in containing a major virus breakout

         Maintained cxxxxxxtical 24x7 network operation specific to both Infrastructure and servers




Yyyyyy x. yyyyyy



Landmark Medical Center | Network Operations Manager (2007-2011)

         Spearheaded all daily network operational processes to dxxxxxxve both cxxxxxxtical and continuous 24x7 infrastructure and server operations

         Supervised and guided a dedicated team compxxxxxxsed of six professionals; included development of a departmental budget and facilitation of regularly-scheduled performance assessments

         Fostered and sustained positive, mutually vendor relationships in order to secure competitive pxxxxxxcing

         Served as an active participant duxxxxxxng planning meetings where deployment of new technologies was the pxxxxxxmary focal point of discussion

         Introduced the use of monitoxxxxxxng systems to provide alerts on environmental or network issues


SBSB INC. | Senior Network Administrator (2005-2007)

         Built and deployed Microsoft IIS servers

         Delivered support and maintenance for a propxxxxxxetary Linux-based phone system

         Efficaciously integrated recently-acquired divisions into the core corporate network


CCCSSNE | Manager of IT Services (2003-2005)

         Developed and actively promoted a structured and efficient team environment rooted in positive collaboration

         Sharpened and refined project management skills while planning and supervising facilities' compliance with governmental regulations and internal standards

         Designed and coordinated IT activities across the organization; also offered full administrative support for daily operations at all times

         Cooperated with important decision-makers cross-functionally to suggest, develop, execute and support cost-efficient technical solutions across all levels of the organization

         Carefully defined and implemented IT policies, processes and operational best practices

         Recommend, created, launched and delivered continued support for cost-effective technology solutions, including ongoing maintenance and support for a VoIP (Voice over IP) phone system

         Expertly installed a wide-area, Citxxxxxxx-based network in XXXXXX, MA and CT


Earlier Roles


IT Manager, Sungard Shareholder Systems, 1996-2002

Senior Field Engineer, RetroFit, Inc., 1990-1996


Education & Credentials


Degree, Computer Networking, Community College of Xxxxxx (ongoing)

Microsoft Certified Trainer, Community College of Xxxxxx

Microsoft Certified Systems Engineer, Community College of Xxxxxx

Certified Netware Engineer, Bxxxxxxstol Community College




Advisory Board Member, Woonsocket Area Career and Technical Academy

Member of the Shxxxxxxners

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