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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 ~ 925.766.4603 ~


Experienced Customer Support-focused individual seeking to utilize in-depth personnel interaction strengths in a challenging Entry-Level Flight Attendant assignment

Profile of Qualifications


  Gregarious, dependable and organized individual with exceptional strengths in communicating with diverse cross-section of individuals, displaying calmness in difficult and stressful situations, and utilizing detail focus in identifying customer requirements and meeting expectations; outstanding capabilities in interpersonal relationship development and in collaboratively interfacing with individuals in varied venues and circumstances

  Successfully accomplish taskings as directed by management yet experienced in working independently to fulfill assignments while providing all needed support toward reaching or exceeding goals and expectations

  Experienced in retail sector including account management, merchandising and marketing; manage bank reconciliations, perform array of Human Resources and administrative duties and provide personnel training


Professional Synopsis


Merchandiser, Retail Assistance Corporation, Scottsdale, AZ 2013 - Present

       In this part-time assignment provide merchandising services for clients in ten department/Big Box stores; skillfully monitor and track sales of their products.

       Work with Department Managers and Associates to add products to displays.


Account Manager, Refreshments & Groceries on the Go, Northern California 2000 - 2013

       Held wide array of assignments including sales, opening/managing faciities, marketing and merchandising products in the field as well as in the warehouse and meeting customer needs.

       Additionally tasked with placing orders with distributors, performing all banking-related services and managing administrative office requirements.


Human Resources Specialist, Macy s Department Store, Reno, NV/Concord,CA 1983 1993

       Expertly selected personnel and oriented new hires on available benefits and other related areas; provided training in use of registers, Personal Shopper skills/responsibilities and meeting organizational standards designed to provide highest levels of Customer Service and support.

       Served as a Personal Shopper for multiple customers and provided sales support and service in all store departments.


Customer Service Department, JCP Regional Credit Corporation 1978 - 1993

       Fulfilled multiple duties and met responsibilities as assigned by management.


Receptionist and Office Manager, Dr. Salazar, Optometrist, Sears, Concord, CA 1978 - 1993

       Concurrently, on a part-time basis oversaw office activities for practice, graciously greeted and assisted patients, and performed other actions as needed.


For past ten years have assisted College Administrator during national travel delivering Leadership courses

through College of Sequoias, Visalia, CA


Education / Professional Development


Diablo Valley Community College, Pleasant Hill, CA, Business, Marketing, Travel, CPR Studies

OJT/Classroom Training, CA and NV ~ Multiple Leadership Conferences


Community Involvement / Awards / Recognition


Ygnacio Valley Republican Women, Clayton, CA

Ways & Means Committee, Italian Catholic Federation, Concord, CA

Monument Crisis Center, Concord, CA

Toys For Tots, Marine Corps Holiday Program

Other Church and Community Support Volunteer Activities

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