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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx | abc@xyz.com

 

 

Profile of Qualifications

 

  • Highly-motivated Professional possessing strong leadership, organizational and administrative skills.
  • Demonstrated ability to deliver quality service and enhance the overall customer experience.
  • Strong analytical problem-solving skills with a proven ability to exceed expectations.
  • Experienced in performing various administrative tasks, including call management, report generation and maintaining accurate records.

 

Key Areas of Expertise

 

  Customer Service

  Interpersonal Communication

  Administrative Support

   Problem Solving

  Organizational Management

  Attention to Detail

 

Professional Synopsis

 

Books-A-Million, Texarkana, TX 2013-Present

Key Holder

         Provide top notch customer service; successfully answer inquiries, address complaints and resolve issues.

         Demonstrate strong leadership abilities while overseeing 3-4 team members.

         Generate detailed sales reports; relay pertinent information to upper level management.

         Recipient of the High Five Award for creating a friendly, enthusiastic environment and continually going above and beyond.

         Recipient of highest magazine promotions in the district. Received Stellar Seller Award for highest magazine subscription sales within a 1-week period.

 

Walgreens, Texarkana, TX 2016-Present

Team Member

         Deliver quality customer service throughout daily interactions with customers.

         Ensure accuracy throughout all cash transactions.

         Successfully resolve customer inquiries and make knowledge based product recommendations.

         Demonstrate excellent organizational abilities while stocking and receiving shipments.

 

Texarkana Museum of Regional History, Texarkana, TX 2009-2013

Docent / Sales Clerk

         Demonstrated strong communication skills throughout daily interactions with patrons.

         Performed administrative tasks as necessary, including call management and digitalizing historical documents.

 

Education & Professional Development

 

Bachelor Degree in Business Administration, Concentration in Management

Texas A&M, Texarkana, TX; Anticipated Graduation: December 2018

Dean s List | President s Honor Roll | Most Outstanding Student

Associate Degree in Business Administration, Texarkana college, Texarkana, TX; 2015

Dean s List | President s List

Delta Mu Delta National Honor Society; 2017-Present

Phi Theta Kappa National Honor Society; 2014-Present

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