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Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Experienced sales and business development professional with several years of experience within high-stress environments with a keen ability to lead others and successfully manage both new and existing client accounts. Experienced in managing large sales territories, implementing business development strategies, and leading cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.
Key Competencies
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Medical Industry Sales/Business Development Healthcare Regulations Territory Management |
Training/Development Strategy Implementation Case Management Relationship Building |
Process Improvement Attention to Detail Complex Problem Solving Team Leadership
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Professional Experience
Teletracking Technologies Inc. 2013-Present
Client Success Manager
Directly manage both sales and business development operations within a fast-paced organization with a focus on increasing revenue and client retention
Design and implement comprehensive sales strategies in addition to successfully driving brand awareness within the territory
Supervise cross-functional teams which requires providing individualized feedback/coaching in addition to assisting with complex client support issues
Complete comprehensive on-site assessments, ensure timelines are adhered to, and consistently follow-up with key clients
Successfully achieved 200% of quota in both 2014 and 2015
Seton Health System - St. Mary s Hospital 2011-2013
Case Management/Utilization Management Nurse Manager
Coordinated several administrative operations which included leading cross-functional teams, monitoring patient satisfaction rates, and decreasing time to discharge rates
Maintained a significant knowledge of regulatory issues in order to ensure compliance along with acting as a primary contact with IPRO in regards to chart reviews
Generated complex internal reports for use by management, provided training to nursing staff members, designed staff schedules, and evaluated new employees
Kept abreast of ICD-9 and CPT-4 codes in addition to Millman guidelines which assisted with medical billing/coding and resulted in recovering over $530 thousand
First Cardinal LLC 2007-2011
Nurse Case Manager
Directed a variety of nursing and administrative operations within the organization with a concentration on managing complex Worker s Compensation cases
Consistently maintained positive rapport with patients, obtained details on initial injury and treatment plans, and review release to work paperwork
Consistently adhered to internal best practices in addition to HIPAA regulations
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 abc@xyz.com xxx-xxx-xxxx
Professional Experience Continued;
Advocase LLC 2005-2007
Nurse Case Manager
Reviewed and documented Worker s Compensation cases which included reviewing patient injury, developing comprehensive treatment plans, and performing on-site visits
Additional Professional Experience Includes:
Home Health Case Manager, Seton Health Home Care
Registered Professional Nurse, Albany Memorial Hospital
Network Executive, Capital District Physicians Health Plan
Case Manager, Capital District Physicians Health Plan
Registered Professional Nurse, Albany Medical Center
Education & Licensure
Master of Business Administration in Healthcare
American Sentinel University
Bachelor of Science, Nursing
State University of New York at Utica/Rome
Associate of Applied Science in Nursing
Hudson Valley Community College
Associated of Applied Science in Financial Services
Hudson Valley Community College
Licensed Registered Nurse
certified Case Manager
Professional Affiliations
Member, National Association of Professional Women
Member, Case Management Society
Event Specialist, Kids Place Pre-School
Fundraising/Event Coordinator, Girls Field Hockey
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