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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced sales and business development professional with several years of experience within high-stress environments with a keen ability to lead others and successfully manage both new and existing client accounts. Experienced in managing large sales territories, implementing business development strategies, and leading cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.


Key Competencies



         Medical Industry

         Sales/Business Development

         Healthcare Regulations

         Territory Management


         Strategy Implementation

         Case Management

         Relationship Building

         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Team Leadership


Professional Experience

Teletracking Technologies Inc. 2013-Present

Client Success Manager

  Directly manage both sales and business development operations within a fast-paced organization with a focus on increasing revenue and client retention

  Design and implement comprehensive sales strategies in addition to successfully driving brand awareness within the territory

  Supervise cross-functional teams which requires providing individualized feedback/coaching in addition to assisting with complex client support issues

  Complete comprehensive on-site assessments, ensure timelines are adhered to, and consistently follow-up with key clients

  Successfully achieved 200% of quota in both 2014 and 2015


Seton Health System - St. Mary s Hospital 2011-2013

Case Management/Utilization Management Nurse Manager

  Coordinated several administrative operations which included leading cross-functional teams, monitoring patient satisfaction rates, and decreasing time to discharge rates

  Maintained a significant knowledge of regulatory issues in order to ensure compliance along with acting as a primary contact with IPRO in regards to chart reviews

  Generated complex internal reports for use by management, provided training to nursing staff members, designed staff schedules, and evaluated new employees

  Kept abreast of ICD-9 and CPT-4 codes in addition to Millman guidelines which assisted with medical billing/coding and resulted in recovering over $530 thousand


First Cardinal LLC 2007-2011

Nurse Case Manager

  Directed a variety of nursing and administrative operations within the organization with a concentration on managing complex Worker s Compensation cases

  Consistently maintained positive rapport with patients, obtained details on initial injury and treatment plans, and review release to work paperwork

  Consistently adhered to internal best practices in addition to HIPAA regulations


Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued;

Advocase LLC 2005-2007

Nurse Case Manager

  Reviewed and documented Worker s Compensation cases which included reviewing patient injury, developing comprehensive treatment plans, and performing on-site visits


Additional Professional Experience Includes:

  Home Health Case Manager, Seton Health Home Care

  Registered Professional Nurse, Albany Memorial Hospital

  Network Executive, Capital District Physicians Health Plan

  Case Manager, Capital District Physicians Health Plan

  Registered Professional Nurse, Albany Medical Center


Education & Licensure


Master of Business Administration in Healthcare

American Sentinel University


Bachelor of Science, Nursing

State University of New York at Utica/Rome


Associate of Applied Science in Nursing

Hudson Valley Community College


Associated of Applied Science in Financial Services

Hudson Valley Community College


Licensed Registered Nurse

certified Case Manager


Professional Affiliations


Member, National Association of Professional Women

Member, Case Management Society

Event Specialist, Kids Place Pre-School

Fundraising/Event Coordinator, Girls Field Hockey


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