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Strategic Planning & Analysis | Critical Thinking | Risk Assessment | Stakeholder Engagement | Organization | Time Management
Project Management Framework & Processes | Integration | Scope Development | Human Resources | Communication (Arabic) Procurement | Cost Control | Quality Assurance | Social Responsibility | Presentations | Attention to Detail |Goal Setting
Problem Solving | Microsoft Office Suite, Project, Access | Peachtree Accounting
Self-motivated, high-achieving professional with years of proven success in working with clients and other important entities at all levels. Excel as a team member or independent contributor under pressure in fast-paced working environments that call for flexibility. Skilled in multitasking in deadline-driven settings. Deliver superb service using needs assessment and active listening best practices to drive positive results. Bolster operational efficacy by staying goal oriented and maintaining strong attention to detail. In pursuit of a role that will allow for leverage of educational and practical background.
Direct staff operations; prepare work schedules and assign specific workflows based on skill sets
Develop and implement departmental objectives that align with the corporate mission
Cross-coordinate with other departments that express concern with the sale and distribution of their products
Played a key role in daily sales, accounting and distribution operations
Offered all-inclusive support to the Operations Manager in executing compaxxxxxx polices and goals
Authored and submitted daily operational reports to all Department Heads for review
Drove sales, as well as ensured delivery of world-class service in contacting companies to promote new services and generate business
Efficiently handled new and existing customer inbound calls
Coordinated effectively with sales personnel throughout the West Bank
Coordinated between the Financial and Technical Departments to ensure customers receive optimal deals that satisfy their respective needs and requirements
Submitted customer offers for domain and hosting services
Facilitated and received calls from personal and business firms
Called customers and replied to their calls regarding service quality; followed up by authoring reports that detailed the concerns each customer expressed
Coordinated with the Technical and Sales Departments to heighten overall levels of customer satisfaction
Master of Business Administration, Project Management, Keller Graduate School of Management
Bachelor of Arts, Business Administration-Minor in Marketing, Bethlehem University
Certificate of Secondary Education (Tawjihi), Arab Institute
Global Certificate, Project Management Professional (PMP), Project Management Institute
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823 Mcdonald Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | firstname.lastname@example.org
March 16, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompaxxxxxxing resume, my professional qualifications include the following accomplishments:
I bring to axxxxxx service delivery role years of proven success in various managerial capacities focused on project management, business management and administration.
My experiences thus far have sharpened and refined my interpersonal communication and relationship building skills, as well as my ability to connect positively with staff, clients and stakeholders at all levels.
As a professional, I am able to thrive under pressure in demanding work environments. I excel as both an independent contributor and valuable team member to actively lend to sound operations.
In axxxxxx position I take on as I grow professionally, I aim to achieve the utmost in both customer and organizational satisfaction. Over the course of my career, I have grown and expanded my levels of expertise in Operations Coordination and Strategic Planning, as well as other related practical areas.
Independent of my practical background, I ve also engaged in degree completion on a global scale. I have an MBA in Project Management and am currently a certified Project Management Professional (PMP). I also have a B.A. in Business Administration with a minor in Marketing and earned my Certificate of Secondary Education in Tawjihi from the Arab Institute prior to moving to the U.S.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
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