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Property Management Operations ￨ Multimillion-Dollar Contract Negotiations ￨ Budget / Financial Management
Team Building / Coaching ￨ Sales ￨ New Business Development ￨ Project Management ￨ Risk Mitigation / Management
Construction Management ￨ Tenant / Client Relationship Management ￨ Quality Control ￨ Cost Control ￨ Blueprints
Start-Up / Turnaround Operations ￨ Policy / Procedure Development ￨ Resource Allocation ￨ Key Process Improvement
- Dynamic Leader who offers a background in multimillion-dollar construction and property management, and exhibits a keen ability to see the big picture at all times while additionally demonstrating experience in owning and managing a personal rental property and convenience store with revenues of $500,000+ annually.
- Top Performer who contributes talents in managing 300+ results-focused employees; leading construction projects in excess of $60 million; and overseeing 160 mixed-income properties, 1-million-square-feet of commercial building space, and 5,000+ multi-family garden style complexes across 60+ multi-state locations.
- Visionary Professional with commendable achievements across operational initiatives, and can rise above challenges to initiate change, increase revenue, improve processes, and drive winning multi-property results.
- Excellent Communicator who builds and sustains synergistic relationships with C-level management, business / operational peers, contractors, maintenance / HVAC teams, tenants, and customers; who excels in both autonomous and collaborative work environments; and who leads professional staff by example and with integrity.
Capitalize on the opportunity to lead forward-thinking oversight of a 365,000-square-foot regional shopping mall, including managing operational and capital budgets, performing weekly check runs and month-end financials, negotiating contracts, and building strong professional relationships with customers and teams.
Lead targeted decision-making among a top-performing team of 20 staff, including management personnel.
Approve tenant space blueprints along with construction management oversight of each project on behalf of ownership and consistently taking ownership of projects in collaboration with various organizational teams.
Optimize customer service standards while liaising among customers, co-workers, and management to effectively resolve challenges, as well as recommend efforts to improve productivity, quality, and efficiency.
Exhibit sharp analytical abilities toward obtaining reports from experts and securing reports on incidents or accidents investigated by authorities, including assisting with legal teams during litigation / mediation meetings.
Successfully maintain high-volume expenses below yearly budget amounts.
Meet annual financial goals by exceeding yearly NOI and sales-per-square-feet goals.
Consistently verify and enforce corporate policies, protocols, and compliance requirements.
Expertly lead $1+ million construction projects annually (e.g. common area, tenant build out projects).
Vice President ￨ Director of Operations
Strategically steered property management and housing initiatives in the oversight of a 4,500-unit, $50-million portfolio that encompassed Tax Credit, HUD, Section 8, and Conventional properties, including identifying and sustaining profit activities by leveraging assets and resources to improve companywide results.
Drove growth while mentoring and managing 200+ employees, improving systems and processes, analyzing and responding to feedback, and developing an in-depth knowledge of property and housing management.
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Vice President ￨ Director of Operations (continued)
Participated in monthly LHFA board meetings, along with contributing industry-wide knowledge via monthly meetings with the director of housing and finance departments across both HUD and FHA departments.
Reduced staffing to enhance operations and streamline overall production.
Reduced inventory surplus by 30% via purchasing and inventory policy implementation.
Initiated improvements for underperforming areas (e.g. expenses, occupancy, collections).
Consistently delivered outstanding results by presenting new solutions and recommendations.
Reduced overall operational costs by 30% through cost control and better management practice.
Successfully led the opening of 600 new mixed income properties, including negotiating contracts.
Increased profit 50% by implementing new policies and procedures and turning around key operations.
Increased profits 50% by restructuring the organization via root cause analysis and process management.
Director of Field Operations
Played a vital role in leading results-generating department efforts in alignment with objectives to maximize resource use and optimize operational efficiency, including overseeing field operations for 52 oil field sites encompassing large-scale pipeline construction projects, as well as strategically negotiating major contracts.
Led targeted project operations via effective planning, team supervision, work prioritization, and resource allocation, along with ensuring seamless core processes via compliance with industry regulations and policies.
Proactively recommended and supported implementation of business initiatives, including comprehensively evaluating operations for both shortfalls and opportunities, as well as planning process and improvement projects.
Cost-effectively analyzed financial and / or budget implications of projects, along with developing plans with financial and resource projections, assessing and monitoring results, and following throughout strategic initiatives.
Established a track record of completing projects on time and within budget.
Encouraged safe work practices while resolving actual / potential hazards immediately.
Collaborated with team members to resolve issues and escalate challenges to meet deadlines.
Built comprehensive knowledge of oil and gas industry and market, as well as processes and procedures.
Certified Umpire Xxxxxx Windstorm Insurance Association
Certified Property Manager Institute of Real Estate Management
Certified Professional Estimator ￨ Certified Risk Manager State of Xxxxxx
Licensed Property & Casualty Adjuster State of Xxxxxx ￨ State of Louisiana
Institute of Real Estate Management Louisiana Chapter
Mississippi Apartment Association ￨ National Apartment Association
Louisiana Housing Finance Association ￨ Louisiana Builders Association
Affordable Housing Management Association of East Xxxxxx ￨ Xxxxxx Rotary Club
Xxxxxx-Louisiana Insurance Commission ￨ Louisiana Apartment Association ￨ Xxxxxx Apartment Association
Microsoft Office ￨ Laserfiche ￨ Yardi ￨ FHA ￨ Edge ￨ Xactimate ￨ Symbility ￨ Simsol Reports
CRMs ￨ Research ￨ AutoCAD ￨ MSB ￨ MRI ￨ Business Systems / Databases ￨ PCs / Windows
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