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Yyyyyy x. yyyyyy

9860 State Highway 184 Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx


Property Management Operations Multimillion-Dollar Contract Negotiations Budget / Financial Management

Team Building / Coaching Sales New Business Development Project Management Risk Mitigation / Management

Construction Management Tenant / Client Relationship Management Quality Control Cost Control Blueprints

Start-Up / Turnaround Operations Policy / Procedure Development Resource Allocation Key Process Improvement


  • Dynamic Leader who offers a background in multimillion-dollar construction and property management, and exhibits a keen ability to see the big picture at all times while additionally demonstrating experience in owning and managing a personal rental property and convenience store with revenues of $500,000+ annually.
  • Top Performer who contributes talents in managing 300+ results-focused employees; leading construction projects in excess of $60 million; and overseeing 160 mixed-income properties, 1-million-square-feet of commercial building space, and 5,000+ multi-family garden style complexes across 60+ multi-state locations.
  • Visionary Professional with commendable achievements across operational initiatives, and can rise above challenges to initiate change, increase revenue, improve processes, and drive winning multi-property results.
  • Excellent Communicator who builds and sustains synergistic relationships with C-level management, business / operational peers, contractors, maintenance / HVAC teams, tenants, and customers; who excels in both autonomous and collaborative work environments; and who leads professional staff by example and with integrity.


Professional Synopsis


GK Development, Lufkin, XXXXXX 2012 Present


General Manager

  Capitalize on the opportunity to lead forward-thinking oversight of a 365,000-square-foot regional shopping mall, including managing operational and capital budgets, performing weekly check runs and month-end financials, negotiating contracts, and building strong professional relationships with customers and teams.

  Lead targeted decision-making among a top-performing team of 20 staff, including management personnel.

  Approve tenant space blueprints along with construction management oversight of each project on behalf of ownership and consistently taking ownership of projects in collaboration with various organizational teams.

  Optimize customer service standards while liaising among customers, co-workers, and management to effectively resolve challenges, as well as recommend efforts to improve productivity, quality, and efficiency.

  Exhibit sharp analytical abilities toward obtaining reports from experts and securing reports on incidents or accidents investigated by authorities, including assisting with legal teams during litigation / mediation meetings.


  Successfully maintain high-volume expenses below yearly budget amounts.

  Meet annual financial goals by exceeding yearly NOI and sales-per-square-feet goals.

  Consistently verify and enforce corporate policies, protocols, and compliance requirements.

  Expertly lead $1+ million construction projects annually (e.g. common area, tenant build out projects).


Sunquest Properties, Inc., Monroe, LA 2008 2012


Vice President Director of Operations

  Strategically steered property management and housing initiatives in the oversight of a 4,500-unit, $50-million portfolio that encompassed Tax Credit, HUD, Section 8, and Conventional properties, including identifying and sustaining profit activities by leveraging assets and resources to improve companywide results.

  Drove growth while mentoring and managing 200+ employees, improving systems and processes, analyzing and responding to feedback, and developing an in-depth knowledge of property and housing management.


Yyyyyy x. yyyyyy Page Two (xxx-xxx-xxxx


Vice President Director of Operations (continued)

  Participated in monthly LHFA board meetings, along with contributing industry-wide knowledge via monthly meetings with the director of housing and finance departments across both HUD and FHA departments.


  Reduced staffing to enhance operations and streamline overall production.

  Reduced inventory surplus by 30% via purchasing and inventory policy implementation.

  Initiated improvements for underperforming areas (e.g. expenses, occupancy, collections).

  Consistently delivered outstanding results by presenting new solutions and recommendations.

  Reduced overall operational costs by 30% through cost control and better management practice.

  Successfully led the opening of 600 new mixed income properties, including negotiating contracts.

  Increased profit 50% by implementing new policies and procedures and turning around key operations.

  Increased profits 50% by restructuring the organization via root cause analysis and process management.


Sonerra Resources Corporation, Nacogdoches, XXXXXX 2002 2008


Director of Field Operations

  Played a vital role in leading results-generating department efforts in alignment with objectives to maximize resource use and optimize operational efficiency, including overseeing field operations for 52 oil field sites encompassing large-scale pipeline construction projects, as well as strategically negotiating major contracts.

  Led targeted project operations via effective planning, team supervision, work prioritization, and resource allocation, along with ensuring seamless core processes via compliance with industry regulations and policies.

  Proactively recommended and supported implementation of business initiatives, including comprehensively evaluating operations for both shortfalls and opportunities, as well as planning process and improvement projects.

  Cost-effectively analyzed financial and / or budget implications of projects, along with developing plans with financial and resource projections, assessing and monitoring results, and following throughout strategic initiatives.


  Established a track record of completing projects on time and within budget.

  Encouraged safe work practices while resolving actual / potential hazards immediately.

  Collaborated with team members to resolve issues and escalate challenges to meet deadlines.

  Built comprehensive knowledge of oil and gas industry and market, as well as processes and procedures.


Education, Professional Development & Affiliations


Baccalaureate Business Administration Studies University of Xxxxxx at Austin


Certified Umpire Xxxxxx Windstorm Insurance Association

Certified Property Manager Institute of Real Estate Management

Certified Professional Estimator Certified Risk Manager State of Xxxxxx

Licensed Property & Casualty Adjuster State of Xxxxxx State of Louisiana


Institute of Real Estate Management Louisiana Chapter

Mississippi Apartment Association National Apartment Association

Louisiana Housing Finance Association Louisiana Builders Association

Affordable Housing Management Association of East Xxxxxx Xxxxxx Rotary Club

Xxxxxx-Louisiana Insurance Commission Louisiana Apartment Association Xxxxxx Apartment Association


Microsoft Office Laserfiche Yardi FHA Edge Xactimate Symbility Simsol Reports

CRMs Research AutoCAD MSB MRI Business Systems / Databases PCs / Windows

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