Certified Scrum Master who excels in optimizing large-scale IT operations, including spearheading results-generating application development, infrastructure design, systems development, and project management.

  Top Performer who delivers services excellence by handling complex technical and operational data analysis tasks, including writing key specifications, test protocols, and user documentation in alignment with goals.

  Integral Leader who exhibits a record of success in gathering, evaluating, and defining business and functional requirements while leading data modeling, process mapping, process design / re-engineering, and workflows.

  Designed and developed a comprehensive multilingual Laboratory Information Management System for BioEden, Inc. to a maintain laboratory records and client records in an FDA-regulated environment.

  Designed lab consumables tracking module integrated with LIMS for build of materials inventory control.

  Developed ISO 9001-compliant procedures to earn repeated certification via independent auditors.

  Created a secure document control system for confidential electronic recordkeeping, and designed a multi-currency Accounts Receivable system integrated with the Client Services portion of LIMS.

  Migrated Legacy Systems to a modern infrastructure, including new hardware and OS, languages, and databases, and converted a character-based reservation system to GUI to enhance productivity.

  Developed a touch-screen retail and table service POS systems as Director of Development for Seaway Two, including supporting 20+ outlets and registering 1+ million transactions monthly.

  Designed a touch-screen appointment scheduling system integrated with the POS system, and created and developed an inventory control system that was integrated with both previous systems.

  Developed data migration tools for Megasys to convert client data from disparate systems, streamlined procedures to decrease labor time and reduce redundancies, and created automated system upgrade tools to manage enhancements to 100+ systems encompassing 5,000+ users.

  Developed a new pricing engine and cost-savings solution for quoting MI rates within NetOxygen.

Applications: Macromedia Dreamweaver ￨ NetOxygen ￨ SQL ￨ SSIS ￨ SSRS

Visual Studio ￨ TFS ￨ Eclipse ￨ UltraEdit ￨ ProvideX ￨ Microsoft Office

Subversion ￨ Microsoft Visio ￨ Microsoft Project ￨ MySQL ￨ Apache ￨ BluePrint RC

Languages: C# ￨ JavaScript ￨ SQL ￨ HTML ￨ PHP ￨ Ajax

ProvideX ￨ Business Basic ￨ Visual Basic ￨ C++ ￨ Java

Systems: Windows ￨ Linux (Various Distributions) ￨ UNIX (Various Vendors)

Consulting Business Analyst

  Lead business analysis initiatives for a multi-year project intended to replace an LOS system for a Mortgage Division, including designing a pricing engine to support multi-systems synchronized pricing running parallel.

  Direct high-end line of projects to support mortgage origination, as well as servicing and secondary marketing.

Chief Operating Officer ￨ Chief Information Officer

  Directed targeted operations across 2 U.S.- and U.K.-based client service hubs, including coordinating all IT, client services, accounting, and shipping / receiving which was instrumental in meeting or exceeding goals.

  Spearheaded design of networking and application infrastructure as a Board of Directors member, and further automated manual and time-consuming processes to drive critical gains in data tracking / accuracy.

  Developed equipment maintenance and monitoring systems to interact with pieces of data collection equipment, including developing back-end operations for a website in coordination with LIMS using XML.

Director of Development

  Delivered high-quality object-oriented analysis / design, coding, and testing of company s proprietary property management software application to support efficient operations for multiple destination resorts.

  Contributed experience in comprehensively writing specifications, test protocols, and user documentation.

  Designed and developed a document control system using mobile devices to provide sign-off and approved forms routing, and led process analysis to recommend and code changes in large-scale property systems.

Vice President of Technology (1998 2001)

  Directed a details-driven programming and hardware support staff, including analyzing user- and system-generated error reports to develop a system development roadmap to ensure seamless technical efforts.

Lead Developer (1992 1998)

  Delivered solutions-focused system maintenance / design for a large-scale property management system.

  Proactively supported client installations nationwide.

Extensive Computer Science Studies

Certified Scrum Master (Since 2014)

Certified Business Analyst Professional (Since 2014)

Excellent Professional References Provided Upon Request