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Yyyyyy x. yyyyyy
Xxxxxx, CA xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Qualifications for Retail Pharmacist / Pharmacy Manager
Customer Service-Centric Leader Committed to Achieving Profitable Operations and Improving Health Outcomes
Highly Accomplished Pharmacist who maintains up-to-date knowledge of comprehensive retail and hospital pharmacy operations, including expertly interpreting prescriptions, administering immunizations, and developing and implementing beneficial customer- and community-focused health initiatives. Experienced Leader who seamlessly drives retail pharmacy business within competitive markets, and builds top teams to achieve success with knowledge of Drug Utilization Review (DUR) and Drug Utilization Evaluation (DUE) to ensure patient safety. Dedicated Self-Starter who offers superior attention-to-detail and sharp analytical abilities to meet critical pharmacy objectives, including delivering expertise in preparing and packaging medications for oral, parenteral, enteral, topical, rectal, and IV administration for inpatient and outpatient use. Bilingual Communicator (Basic Spanish) who handles confidential responsibilities while liaising between decision-makers, healthcare professionals, insurers / Medicaid, and customers, and who surpasses expectations in autonomous and collaborative situations. Willing to relocate.
Career Highlights Include:
Successfully compounding, filling, and dispensing high-volume prescriptions.
Serving as a valuable member of a Code Blue Team providing emergency care.
Expertly developing pharmacy-wide policies and procedures to maximize success.
Cost-effectively ordering, dispensing, and managing controlled substance inventory.
Rapidly evaluating operations to initiate results-generating pharmacy improvements.
Administering immunizations (i.e. Influenza, Zoster, Tetanus, Diphtheria, and Pertussis).
Gaining a reputation among colleagues for well-operated and well-organized pharmacies.
Cross-functionally collaborating with staff to deliver high-quality services to all customers.
Supervising preparation of liquid medicines, ointments, powders, and tablets, among others.
Professional Experience
Rite-Aid Pharmacy, Xxxxxx, CA 2015 Present
Staff Pharmacist
Capitalize on the opportunity to lead all facets of pharmacy operations, including accurately processing, preparing, and verifying prescriptions to ensure appropriate usage (e.g. dosage, route of administration, allergies, interactions, contraindications) prior to dispensing to customers. Train, mentor, and manage a team of pharmaceutical staff. Spearhead high-volume inventory management to control costs and ensure adequate supply for customers at all times. Perform MTM, including Mirixa Solutions and Outcomes.
Ensured pharmacy operations actively adhered to quality and safety control initiatives.
Built a synergistic team among historically challenging relations with pharmaceutical staff.
Sustained sales with a less-than-average district decrease rate in a difficult retail environment.
Target Pharmacy, Xxxxxx, CA 2013 2015
Executive Pharmacist │ Floater (2014 2015)
Utilized broad scope of industry knowledge toward traveling to various pharmacies throughout the Xxxxxx area to consult with patients and educate individuals on proper dosage and medication use. Mentored and managed pharmacy staff while regularly communicating with medical professionals regarding special instructions and / or discrepancies. Filled high-volume prescriptions per physician specifications while delivering quality-oriented care and support for all customers in alignment with established retail pharmaceutical customer service standards. Obtained experience with MTM within an Outcomes platform.
Led plans to improve pharmacy-wide metrics to near the top of the district.
Selected by Target s Pharmacy Manager to transfer to this higher volume pharmacy.
Delivered customer immunizations, including Zoster, Influenza, TDAP, and Pneumonia.
Consistently ensured compliance with state and federal regulations, as well as store policies.
Yyyyyy x. yyyyyy │ (xxx-xxx-xxxx Page Two
Professional Experience (continued)
Target Pharmacy, Xxxxxx, CA (continued) 2013 2015
Executive Pharmacist (2013 2014)
Strategically steered overchallenged pharmacy operations to succeed in turning around business and achieve positive bottom-line results, including establishing performance and productivity enhancements and building a large-scale new customer base. Led top-performing teams in exceeding pharmacy goals, including conducting performance evaluations to maximize high-quality standards and proactively identify and resolve challenges. Consulted among customers and advised patients on proper dosage and medication use while accurately filling prescriptions according to physician specifications and answering customer questions.
Collectively led efforts to boost customer satisfaction and employee morale.
Developed new programs, initiatives, and campaigns to grow sales and business results.
Actively liaised among medical professionals regarding special instructions and discrepancies.
CVS Pharmacy (f/k/a Longs Drugs), San Diego, CA 2002 2013
Staff Pharmacist │ Pharmacy Manager
Maximized bottom-line performance for this high-volume pharmacy, including counseling customers on proper medication use and possible side effects and / or drug interactions for various prescription and OTC medications. Managed narcotics inventory, including ordering products as required. Applied strong leadership talents toward training, mentoring, and managing a details-focused team of two Pharmacists and one Pharmacy Technician, including handling annual performance reviews. Planned workflow in alignment with staffing budgets. Upheld customer confidentiality per HIPAA and company standards while complying with all federal and state laws, rules, and regulations and CVS policy and procedures. Ordered and controlled inventory for CII classification of medication, and continually maintained secure storage of controlled substances, prescription prioritization, and proper disposal of hazardous waste. Maintained files in RxConnect.
Consistently led the overall district in services excellence.
Reduced wait times by providing direct customer consultations.
Pursued continuing education to learn industry / healthcare trends.
Provided customer immunizations (i.e. Zoster, Influenza, TDAP, and Pneumonia).
Spearheaded improved workflow to process prescriptions faster and with 100% accuracy.
Vons Pharmacy, Las Vegas, NV 1994 2002
Staff Pharmacist │ Pharmacy Manager
Played a vital role in delivering superior pharmaceutical services to customers, including accurately processing and dispensing prescription orders, counseling customers on healthcare and prescription medication needs, and maintaining controlled medication and required documentation. Managed inventory.
Generated a 10% sales improvement during management tenure.
Led a solutions-centric team of three employees in exceeding key goals.
Education, Professional Development & Technical Summary
University of Mississippi
Bachelor of Science in Pharmacy
State of Xxxxxx (#46990) │ State of Mississippi (#P07187) │ State of New York (Renewing)
Licensed Pharmacist
Immunization Certification │ Diabetes Education Certification (American Pharmacists Association)
Member, Xxxxxx Pharmacists Association
Microsoft Office │ RxConnect │ PDX │ NexGen │ Able to Quickly Master Additional Software as Required
Yyyyyy x. yyyyyy
Xxxxxx, CA xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.
To acquaint you with my background, I can offer proven talents in High-Volume Retail Pharmacy Operations, Team Building / Training, Business Turnarounds, Customer Relationship Management, and Physician Communications. I am also experienced in MTM (Mirixa Solutions, Outcomes), Patient Education / Counseling, Immunizations, Compounding / Prescription Management, Inventory Control / Management, Safety / Quality Assurance, HIPAA, and Regulatory Compliance, among other areas. Furthermore, I consistently achieve winning retail pharmaceutical outcomes due to my superior skills in critical thinking, time management, conflict resolution, and attention-to detail.
To complement this experience, please note that I earned a Bachelor of Science in Pharmacy from the University of Mississippi and hold Immunization and Diabetes Education Certifications from the American Pharmacists Association. I am also recognized as a Licensed Pharmacist in the State of Xxxxxx and State of Mississippi, and am in the process of renewing my State of New York license.
Currently, as a Staff Pharmacist with Rite-Aid Pharmacy, I successfully lead all pharmacy operations, including accurately processing, preparing, and verifying prescriptions to ensure appropriate dosage prior to dispensing to customers. Within this role, I personally train, mentor, and manage a top-performing pharmaceutical staff to exceed daily objectives. I also spearhead high-volume inventory management to control costs and ensure adequate supply for customers at all times.
A sample of my achievements include:
Successfully perform MTM, including with Mirixa Solutions and Outcomes.
Ensuring pharmacy operations adhered to quality and safety control initiatives.
Building a strong team among historically challenging relations with pharmaceutical staff.
Sustaining sales with a less-than-average district decrease rate in a difficult retail environment.
As this is just an example of my abilities, please refer to my enclosed resume for additional retail pharmacy leadership experience.
I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.
Sincerely,
Yyyyyy x. yyyyyy
Yyyyyy x. yyyyyy
Xxxxxx, CA xxxxxx │ (xxx-xxx-xxxx │ abc@xyz.com
Date
Hiring Agent Name
Company Name
Address
City/State/Zip Code
Dear__________________:
I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title ] position available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.
As previously discussed, I am a results-focused leader who offers proven talents in High-Volume Retail Pharmacy Operations, Team Building / Training, Business Turnarounds, Customer Relationship Management, and Physician Communications, as well as expertise with MTM (Mirixa Solutions, Outcomes), Patient Education / Counseling, Immunizations, Compounding / Prescription Management, Inventory Control / Management, Safety / Quality Assurance, HIPAA, and Regulatory Compliance. Please recall that I earned a B.S. in Pharmacy from the University of Mississippi and hold Immunization and Diabetes Education Certifications from the American Pharmacists Association. I am also recognized as a Licensed Pharmacist in the State of Xxxxxx and State of Mississippi, and am in the process of renewing my State of New York license.
Throughout my career, I have excelled in progressive pharmacy staff and leadership roles for high-profile employers such as Rite-Aid Pharmacy, Target Pharmacy, and CVS Pharmacy where I successfully led multimillion-dollar pharmaceutical retail operations and trained, mentored, and managed top-performing teams. I also proactively built mutually beneficial relationships with customers, improved efficiencies by driving best practices and process enhancements, and continually delivering world-class services within highly competitive retail pharmaceutical markets. [ Suggestion! Address Here Any Relevant Skills, Qualifications, and / or Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.
I look forward to hearing a positive response from you, and thank you again for the personal interview.
Sincerely,
Yyyyyy x. yyyyyy
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