yyyyyy x. yyyyyy

We have a really easy secure order form on our website. You can start totally from scratch and answer the questionnaire, or if you have an existing resume or rough draft, you can upload that. You ll immediately receive a confirmation email.

(additional words to compel them.. if they re not running to it )

Once we receive your information, we ll review everything and assign you to a writer who ll be a great fit for your background. We contract writers throughout the country who have different areas of expertise so you ll get matched up with someone who knows your field. If the writer has any questions, he or she will let you know by emailing you through your client account. Otherwise, they ll just get to work based on the information you provide.

On your end, you ll have a password so you can log into the Client Center at any time to check the status of your order, email the writer, request revisions or updates, or order additional services. It usually takes 2-3 business days.. unless you order our RUSH service .. from the time we receive all your information for you to get back a really solid working draft of your resume. Most people are happy with this and are ready to send it out, but if you need the writer to make any edits, just let them know they ll be happy to help.

IF they seem unsure or unwilling to absolutely order online, offer to place the order for them by telephone. Note in the objective field that this order was taken over the phone by (your name) at Call Center . **BUT STILL INSIST THAT THE CLIENT DESCRIBE THEIR EMPLOYMENT OBJECTIVE FOR YOU TO ENTER IN THAT BOX**

> Do I have to pay up front?

Yes, we do need to have payment before we start working on your resume. This allows us to get started immediately.

  Who are your writers?

We contract professional resume writers across the country .They re all American (except for a few Canadian writers who specialize in Canadian resumes), they all speak English as their native language, and they re all full-time professional resume writers Unlike some other companies, we do not hire college students, we do not hire people overseas, and we do not use software to generate resumes.

All of our writers have a MINIMUM of five years experience before we even hire them, and some of our writers have been with us for over a decade and in the resume writing business for more than 20 years..

We hire writers who have different areas of expertise so, a pharmaceutical sales rep and a kindergarten teacher will get different resume writers, for example.

  Do you have someone who can write a resume in MY field? (i.e. Do you have people w/ knowledge of the biotech industry, aviation industry, etc; etc;).

Absolutely! In helping more than 8,000 clients per year, we ve had to ensure that we have writers capable of dealing with every profession imaginable. Your resume will only be assigned to someone who has a background in writing (STATE NAME OF INDUSTRY/PROFESSION) resumes.

  Do I get to speak with the writer? / What is the Career Coaching Session?

Yes! You will have 2 way communication with your writer via our online client center and through email. It s very easy and the most effective way for our writer s to interact with our clients. We prefer this to phone time because it enables them to interact with multiple clients at the same time multitasking so they can complete their assigned resumes as well. Phone time would literally require them to stop everything whereas communication through our 24 hour online customer system enables them to multi-task while answering questions from multiple clients.

** If you absolutely want to speak to a writer, then we recommend you add our Career Coaching Session option to your order.

This is a 30-minute phone consult with a resume writer and career coach. In most cases, your writer and coach will be the same person.

Most people choose to do this before the resume is written, so that the writer/coach gets a better sense of who they are and what they re looking for, but we often have clients who come back and add it on later, too!

This time can be used however you feel it would benefit you most. Whether that s resume building and streamlining, discussing the next step in your career, talking about job search strategies, or coaching on how to answer difficult questions on interviews. Your coach will tailor the session to meet your needs.

  Price/time frame questions

Resumes start at $109 and go up to about $199 depending on your job type and experience level.

IF they say but your website says $109 for all resumes tell them:

On the prices page, it notes that there are some charges for levels of experience. If you have 6-10 years of experience, add $29.95; 10-20 years is $34.95 and more than 20 years worth of experience adds $39.95 Also, if you re on one of our older sites like www.resumesguaranteed.com, there s a $99 flat price for all TYPES of resumes simply because it hasn t been updated to include Federal and Executive resumes yet (though will be in 2015) Tell people resumesguaranteed.com doesn t do executive or federal resumes Over the phone, we place your order on www.resumewritinggroup.com --and if you re ordering a Federal or executive resume, the client should go there too !

Entry level resumes mean new to the workplace.

Career-Change means anyone who has experience but is starting something new.

Sometimes, career change people with dozens of years of experience will try to get lower rates as entry level because they re starting a new path. Entry level , however, is only for those who are brand new. For example, recent college or high school graduates.

IF they want more information you can see the base prices on resumewritinggroup.com. Most people fall into the $99 category of professional resumes (descriptions can also be seen on Resumewritinggroup.com).

Price Notes:

         Professional, executive, and federal resumes have minor surcharges if they have 6 or more years experience (this is noted in a drop down menu).

         We advertise the base price as $89 for students and entry level (no experience, resume tailored to make them look better than that).

         $99 for most jobs/levels of experience, $199 for executive level resumes, $89 for entry-level

         $179 for federal/government resumes,
$69.95 per KSA (questions government employers ask applicants to write KSA stands for Knowledge, Skills, Abilities) and senior/executive resumes

We WILL STILL HONOR the $89 for some of our older sites like 1-on-1-resumes.com if they mention on their own they see that price there but they have to place order themselves then.. Over the phone, all orders are through resumewritinggroup.com

         $69 to do a revision that includes information that was not originally asked to be included in the resume (to request a resume update) (i.e. if a client suddenly has NEW info to add after we ve done the job, then it s a paid revision, not a free one)

  How can you guarantee a job?

We guarantee you ll be working OR* we refund your money. To do this, we play the law of averages. A small fraction of people are likely to need a refund for not having a job but the offer drives up our revenue so much that we make enough profit to give those occasional people refunds. We are extremely confident, however, that if you distribute your new resume to at least 40 executives in your field, you ll have a job

> Where are you guys located? Can I come to your office to get my resume created?

We are an online company and our writers work from their home offices all over the U.S. Because they are so busy writing resumes 24-7, they do not do any in-person consulting. Our main office is located in Clermont, FL but it s just a corporate office. The way to order is online and then you get assigned a lead writer who will work with you directly through your account.

  In What Format Do You Send The Resume To Me?

The file you get will be a Microsoft Word document that YOU own. It is completely editable, so you can always tweak it to fit different jobs as they come along, post it online, you can do anything you want with it!

> Is this company/service/site legitimate? How do I know this isn t a scam?

Well, we write professional resumes! There s no scam in that! All of our writers each have decades of experience. Our online order forms are secure and the majority of our clients pay by credit card so your purchase is protected by your issuing bank. You can call us back anytime day or night.. or email our writers through the website!

> General Company Info

         In business more than 10 years.

         We have over a dozen inter-related websites (i.e. resumewritinggroup.com, 1-on-1-resumes.com, resumesguaranteed.com)

         To date, we ve helped more than 80,000 clients around the world

         We handles ALL types of resumes

  What is your success rate?

Whenever the company has done studies to sample our success rate, it s always been in the very high 90s (i.e. high 90% s). That s based on the number of people who place orders vs. the number of people who report they re satisfied. We help more than 8,000 clients per year so, of course, with any company in any industry there are going to be SOME dissatisfied clients but we do everything we can to work with each customer one-on-one until they are completely happy with their resume. We constantly get emails from people thanking us after they ve been hired for the jobs they want and those words of praise are often what keep the writers going!

> How important is the cover letter?

Having a strong, succinct cover letter can sometimes make the difference between being called in for an interview and not being called in at all. We recommend them to everyone. After all, if having a cover letter gets you hired somewhere even 1 day sooner than you would have without the cover letter, then it would have more than paid for itself!
(in other words, the cover letters only cost around $60 If they get the client working somewhere just one day sooner, then their pay check will more than make up for that investment !)

  What is the Job Hunter Package?

Our research team will prepare a customized list of 30-40 employers who hire for a certain type of position in a defined geographic area. You could tell us you are looking for a job as a pharmaceutical sales representative within 50 miles of Winston-Salem, NC, for example, and we would have the research team prepare your Job Hunt list accordingly.

  How do you get the list? Why can t I just look it up in the Yellow Pages?

Our research team uses a mix of public, trade, and proprietary sources to generate the lists. We often come up with places job seekers have never even heard of!

Are these known job openings / active job listings?

No the Job Hunt list is meant to be a tool to help you expand your search and reach out to prospective employers that are maybe not listing their openings on job boards at the moment.

Remember that when you re conducting your job search, you ll often find you have greater success when you re not competing with the HUGE influx of resume submissions online job postings create for employers.

By contacting other companies, you re competing against a much smaller pool of applicants AND showing great initiative (which employers love!)!!!

> Where are you located/Can I come to your office?

One of the ways we re able to offer such low prices is that we re an internet-driven company, and we do not have walk-in offices. If you feel like you don t even know where to start, or would like someone to pump you for more information, you may be interested in adding a phone-based coaching session.

  Are your writer's certified?

We are certified members of the Professional Association of Resume Writers and by the National Resume Writers Association Most of our writers are individually certified as well, but keep in mind that the resume writer certifications are just gimmicks created by for-profit organizations. The greatest credential our writers have is that they've all done virtually nothing else for YEARS other than write resumes full time for a living for clients worldwide.