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Outstanding ability to build and maintain rapport with clientele to gain their trust, confidence and respect.
Proactively identified and resolved any problems in real time using diplomacy and tact.
Solid time management, attention to detail and organizational skills, including prioritizing tasks.
Demonstrated a proven ability to work well independently as well as part of a team.
Proficient with Microsoft Office.
Starbucks locations inside Target Store Lee s Summit, KS Aug. 2013-Present
Demonstrate stellar listening, verbal communication and interpersonal skills to understand customers.
Educate clients about a variety of coffee drinks and other food and beverage items that are available.
Process customer transactions in an accurate, timely and efficient manner.
Thank clients for their patronage and to maintain client loyalty.
Collaborate effectively with a diverse team of co-workers.
Ensure the work
area is clean and sanitary at all times.
Bachelor of Science (BS), Economics, University of Central Missouri; earned May 2016
Graduated with a 3.09 GPA (4.0 Scale).
Recognized with a GE Star Award for exceptional academic performance.
Earned an International Studies Grant, President Scholarship and Franklin Smith Scholarship.
Studied economics abroad in Croatia, Sept. 2015-Dec. 2015.
Intern, Truman Heartland Foundation Independence, MO; June 2011-Aug. 2011
Helped to plan meetings and events in collaboration with other team members.
Generated comparison reports and inputted data in a timely and efficient manner.
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