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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced administrative and operations professional with several years of experience within high-stress environments with a strong background within the non-profit industry. Experienced in implementing unique operational strategies, leading cross-functional teams, and overseeing fundraising efforts. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, clients, and members of management.


Key Competencies


         Operations Management

         Project Management

         Administrative Support

         Program Management

         Staff Leadership

         Strategy Implementation

         Non-Profit Industry


         Process Improvement

         Attention to Detail

         Complex Problem Solving

         Volunteer Management


Professional Experience

Salvation Army 1970-2013

Divisional Youth Director, Western Division

  • Directly managed several administrative and operational functions within a fast-paced non-profit environment with a focus on increasing productivity and efficiency
  • Designed and implemented Christian-based curriculum which was used in 27 locations in addition to overseeing all summer youth camps
  • Supervised cross-functional teams which required providing individualized feedback and coaching in addition to diffusing difficult employee relations issues
  • Played a lead role in the coordination of several major annual events which included rallies, sports conferences, and annual employee training


Division Women s Ministry Director, Kansas & Western Missouri Division

  • Facilitated the management and supervision of 30 Corps Units which required coordinating volunteer seminars and overseeing special events within the women s ministry
  • Utilized superior communication and interpersonal abilities in order to develop unique seminars directed toward women leaders and Pastors
  • Played an integral role in distributing an annual gift of $125 million from the Hallmark Company, acted as a liaison between Hallmark and the Salvation Army, and oversaw all fundraising


Kroc Center Administrator, Grand Rapids, MI

  • Successfully managed all daily logistics related to the planning and construction of a 100,000 square foot facility with 20 acres of outdoor recreation areas
  • Sourced all center volunteers through successfully building relationships within the community, raised over $15 million in endowment funds, and monitoring center goals/metrics


Additional Roles Include: Wisconsin and Upper Michigan Division, Ministry Director




Bachelor of Science, Business Management

Cornerstone University

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