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Operations Organizational Leadership Facility Management
Project Coordination Records Management Regulatory Compliance
Offer excellent academic credentials and substantial organizational leadership experience.
Adept at budget administration, staffing, facility management, and all elements of program design, development, implementation, and leadership.
Passionate about empowering individuals from all cultural and socioeconomic backgrounds to improve their quality of life while achieving personal growth,
Excel at identifying and securing valuable resources, establishing influential community relationships, and managing multiple programs concurrently.
Highly skilled at steering projects to maximize use of resources, boost efficiencies, and deliver highest quality of service.
Adept at policy and procedure development, client advocacy, strategic planning, teaching & training, and human resources functional areas such as hiring, training, employee/labor relations, and performance management.
Life Changing Behavior Health Services, Fairmont, NC, 2013 to Present
Licensed Clinical Addiction Counselor Associate
Provide intensive clinical therapeutic services to children, adolescents, and adults affected by mental health or substance abuse issues.
Determine, plan, and implement psycho-educational activities to assist clients in reducing dysfunction and optimizing well-being.
Proficiently leverage client-centered and family-centered approaches delivered through intensive, time-limited, and goal-specific interventions.
Coordinate in-home, in-office, or in-school services depending on client situations and requirements.
Maintain accurate and complete documentation for service delivery including treatment goals, progress notes and billing details, and submit documentation according to Medicaid criteria.
1st Start Child Development Center Inc., Fayetteville, NC, 2014 to Present
Direct all facets of daily operations spanning curriculum development, facilities management, regulatory compliance, financial administration, policy & procedure development, marketing, and public relations.
Author job descriptions, interview applicants, perform hiring and training, delegate tasks and assignments, and maintain meticulous employee records.
Manage accounting functions, create and monitor budgets, and approve purchasing decisions.
Alternative Care Treatment Systems, Fayetteville, NC, 2011 to 2012
Licensed Clinical Addiction Counselor Associate
Guided clients throughout complete assessment and treatment lifecycle including intake, evaluation, admission, treatment planning, counseling, discharge planning, and referrals.
Maintained comprehensive progress notes to ensure continuity throughout care plan.
Generated individualized treatment plans while ensuring stringent client confidentiality and precise alignment with federal, state, and local regulations.
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Visions Residential Healthcare Services, Inc., Fayetteville, NC, 2002 to 2011
Steered daily operations from strategic planning to reporting for total of four Level III residential treatment centers serving youth who have been diagnosed with mental health issues.
Controlled budgets, supervised facility maintenance, fostered cohesive employee relations, and enforced rigorous compliance with state rules and regulations.
Recruited qualified personnel, maintained personnel documentation, promoted cooperative union relations, created staff policies and procedures, and provided direct leadership to 42 employees.
Alpha Counseling & DWI Services, Raeford, NC, 2010 to 2011
Registered Substance Abuse Counselor
Conducted and supervised client assessments. administered stress management and DWI treatment classes, maintained client documentation, and counseled clients individually and in groups.
New Millennium Real Estate, Fayetteville, NC, 1997 to Present
Broker-in-Charge / Director of Operations
Spearhead full-scope operations for real estate company including listing and selling properties, marketing, client relations and acquisition, community networking, referrals, and lead generation.
Obtained agreements from property owners to place properties for sale with real estate firms, performed comparative market analyses, arranged for financing of purchases, and prepared lists of properties for sale including locations and descriptions.
Mediated negotiations between buyers and sellers regarding pricing, settlement details, and closing.
Children s World Creative School, Spring Lake, NC, 1986 to 2006
Helmed complete spectrum of operations for child care center including licensing, regulatory compliance, staffing, parent relations and communication, facility maintenance/safety/security, and financial functions such as budgeting and purchasing.
Successfully hired, oriented, trained, and developed dynamic team of professional and paraprofessional staff; strategically developed work plans as well as supervised staff to ensure optimal performance.
Devised employee schedules, conducted regular performance evaluations, maintained personnel and facility records, and oversaw development of all classroom programs and curriculum.
EdD, Organizational Leadership, Emphasis in Behavioral Health, Grand Canyon University, Phoenix, AZ
Master of Arts, Mental Health Counseling, Webster University, Myrtle Beach, SC
MEd, Adult Education, North Carolina State University, Raleigh, NC
BS, Business Education, Fayetteville State University, Fayetteville, NC
BS, Business Administration / Accounting, Fayetteville State University, Fayetteville, NC
Teacher s Certification, State of North Carolina
Certified Nursing Assistant
Peer Support Specialist Certification and Train-the-Trainer, North Carolina
Model Approach to Partnerships in Parenting (MAPP) Certification and Train-the-Trainer, North Carolina
Licensed Real Estate Broker, North and South Carolina Real Estate Commission.
BLS Instructor, American Heart Association
Certificate of Approval, Training Curriculum for Peer Support Specialists
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