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0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx Abc@xyz.com
Detail-driven professional with talents in Customer Service, Administrative Operations, and Project Management; well prepared to excel in a role requiring strong interpersonal skills and exemplary leadership expertise
Client Relations Resource Management Office Operations
Sales & Marketing Support Accounting / Audits / Payroll Event Coordination
Seasoned experience in full range of office administration including customer service, scheduling, reception, data management, report preparation, human resources, and project leadership.
Able to contribute polished communication skills toward effectively liaising between executives and internal/external stakeholders in support of achieving objectives.
Excel at managing multiple concurrent tasks to meet timelines and aggressive performance goals.
Skilled at maintaining spreadsheets, forms, and databases to track vital business information.
Considerable talents in event coordination, hotel operations, budget administration, audits, general accounting, and payroll processing.
Considerable strengths in developing and motivating highly productive and engaged teams.
Highly skilled at connecting with and directing people from diverse cultures and backgrounds.
Outstanding skills in standardizing procedures and best practices to eliminate unproductive processes.
Constantly aim to foster and maintain a respectful workplace climate essential to maximizing staff retention, morale, cohesiveness, and accountability.
Professional Experience
Burning Man & Associated Events, Bay Area, CA & Gerlach, NV, 2012 to Present
Volunteer, Theme Camp / Community Development / Art Installations
Function as onsite docent for art installations by providing guidance, coordination, and support.
Demonstrate strong project management skills in sourcing cost-effective materials, and transporting, building, and disassembling theme camps and art installations of varying scope and complexity.
Participate in fund-raising for theme camps and art installations and extensively coordinate LNT (leave no trace) event clean-up efforts.
Plan, set up, and facilitate groups for social events, meetings, and workshops to promote community development.
Leverage extensive background in woodworking and metalworking to direct or participate in development of art installations and theme camps.
Self-employed, Concord, CA, 2009 to Present
Independent Contractor
Spearhead complete spectrum of home renovations encompassing demolition, termite remediation, insulation, rough-in construction, drywall installation, plumbing, electrical, flooring, tile work, and more.
Oversee all facets of project management from planning and budgeting, to quality assurance and client satisfaction; exhibit outstanding versatility in handling all types of projects from complete kitchens and bathrooms, to landscaping and lawn maintenance.
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Regus, San Francisco, CA, 2005 to 2007
Receptionist
Answered and routed incoming calls, reserved conference rooms, maintained office equipment, and prepared new office workstations by acquiring furniture, programming phones, and configuring computers.
Randstad North America, San Diego, CA, 2004 to 2005
Administrative Specialist / Sales & Marketing Assistant (temp assignments)
Directly supported human resources audit for Coca Cola by reviewing applications, W4s, and employee files to ensure regulatory compliance.
Contributed to sales operations at Clear Channel by organizing radio advertising spots for clients, coordinated payroll functions for Randstad, answered incoming calls for PricewaterhouseCoopers, and processed loans and answered incoming calls for Citi Arcadia.
Oversaw office functions for Gevity including maintaining equipment, ordering supplies, supporting human resources and payroll, and providing general customer service.
Supported marketing functions for National Penn by inputting and mailing distributor requests.
Mazzarella, Dunwoody, & Caldarelli, LLP, San Diego, CA, 2001 to 2004
Mail Room / File Clerk
Provided comprehensive administrative support to 25-person law firm including case preparation, case file audits, expense and project tracking, records management, replenishing office supplies, setting up for dispositions and meetings, and delivering critical documents to other law firms and courts.
San Diego Marriott Hotel & Marina, San Diego, CA, 1998 to 2001
Hotel Manager / Night Auditor / Systems Manager
Helmed human resources functional areas such as interviewing, hiring, training, evaluating, scheduling, and directing personnel.
Accurately processed and balanced shift closings and bank reconciliations, generated regular reports, maintained documentation, and inputted data into hotel mainframe system.
Operated PBX and performed maintenance, back-ups, and updates on hotel server and terminals.
Diplomatically resolved guest conflicts, and maintained cohesive and cooperative workforce, paramount to delivering superlative guest service.
Formally awarded on two occasions for contributions to organizational excellence.
Prior Background:
Valet Captain / Supervisor, Ace Parking, San Diego, CA
Fire Restoration Specialist, Phoenix Companies, San Diego, CA
Professional Development
Foundations of Leadership, Supervisor Development, Customer Service, Systems Management
Marriott International
Seven Habits of Highly Effective People
Steven Covey
Software
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
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