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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx (xxx-xxx-xxxx



Details-Focused Leader Committed to Meeting and / or Exceeding High-Risk Project Objectives


Multi-Project Management On / Offshore Team Building / Training Coaching / Mentoring

Strategic / Tactical Planning Trends Tracking Process Re-Engineering Change / Risk Management

Systems Enhaxxxxxxements Application Development / Integration Testing Client Relationship Management

Project Roadmaps User Support Process Optimization Six Sigma PMBOK ECMS Waterfall Iterative DMAIC


Dynamic PMP and Certified Scrum Master who offers a proven record of solutions-centric critical thinking for insightful, change-oriented results as a valuable resource for high-profile, industry-leading finaxxxxxxial institutions and Fortune 500 companies. Top Performer who quickly resolves complex IT challenges and adapts to evolving scenarios while driving strategic technical initiatives in alignment with a company s vision, value, and goals. Ambitious Self-Starter who excels in guiding infrastructure environment / server builds, applications development, testing projects, migrations, upgrades, and consolidations. Excellent Communicator who develops mutually beneficial relationships with cross-geographical decision-makers, IT teams, and clients, and who leads by example and with ethics and integrity.


Professional Synopsis


Blue Cross Blue Shield of South Carolina, Columbia, SC 2016 Present


Commercial PMO Senior Project Lead

Capitalize on the opportunity to lead two forward-thinking initiatives for this major healthcare provider, ixxxxxxluding creating a Work Development Document (WDD) defining scope of requested enhaxxxxxxements, as well as initiating enhaxxxxxxement processes currently in mid-stage of completion. Partner with an IBM team to determining design for enhaxxxxxxements, and plan and lead kick-off meetings with BCBS Management and IS teams per specific project goals.


Key Project Highlights

  Mobile ID Card Project Successfully managed a 12-member team in the complex design of a mobile ID card that members access online (BCBSSC My Health Tool Kit) or on a mobile device (BCBSSC Mobile App); led coxxxxxxurrent effort to provide a funding-level estimate to BCBS Management for electronic ID Card development.

  Drug Tier System Enhaxxxxxxements Led a 10-member team tasked with producing a high-level estimate to initiate Drug Tier design and placement with related changes to medical / pharmacy claims and membership files.


bank of America, Xxxxxx, XXXXXX 2014 2016


Technical Project Manager

Drove technical project success by creating RFPs and leading Global Recovery and Resolution Planning (GRRP) teams in developing applications enabling Enterprise Stress Testing (EST) to meet Federal FRY-14A schedule requirements. Collaborated with multiple business and technology partners to meet on-time project objectives. Exhibited skill in coordinating and managing software development and enterprise systems support, ixxxxxxluding the Enterprise Stress Testing Suite, Global Recovery and Resolution Finaxxxxxxials, FRY-14A, Capital Reporting, and Economic Variable Distribution.


Key Project Highlights

  Finaxxxxxxial Crimes Project Led a Finaxxxxxxial Crimes Division project tasked with migrating systems from Merrill Lyxxxxxxh RLSU platform to the Bank s ETS / ESS platforms; worked with managers to deliver key initiatives on time.

  Multiple Applications Orchestrated systems analysis, development, and enhaxxxxxxements while using Enterprise Change methodologies and processes to actively support teams as they moved through the life cycle.


Wells Fargo, Xxxxxx, XXXXXX 2015


Technical Project Manager

Strategically steered top-performing Wealth Brokerage Retirement (WBR) / engineering teams on a Charles River Development (CRD) project to efficiently build servers for the large-scale Portfolio Management and Trading platform.


  Business Partner Collaborations Proactively worked to develop requirements and design / project schedules.

  Issues Resolution Resolved impediments (i.e. deadline / technical issues) blocking team from completing tasks.


Yyyyyy x. yyyyyy

Page Two (xxx-xxx-xxxx



Professional Synopsis (continued)


TIAA-CREF, Xxxxxx, XXXXXX 2012 2014


Project Manager

Spearheaded RFPs development while directing coxxxxxxurrent strategic initiatives for this investment firm, ixxxxxxluding leading solutions-centric teams of up to 8 staff and 10 stakeholders in driving critical strategic planning, scheduling, risk management, and change orders. Contributed talent in promptly addressing and / or resolving key challenges.


Key Project Highlights

  Personal Trading Assistant (PTA) Optimization Project Developed infrastructure environments for SunGard Protegent PTA that served as an ASP solution to ensure regulatory compliaxxxxxxe at TIAA-CREF and enable the PTA App Dev team to improve operations; successfully delivered all upgrades ahead of schedule.

  Quantitative Portfolio Management (QPM) System for TIAA-CREF Users Shepherded a continuous project to upgrade QPM environment to scale for growth and improved system performaxxxxxxe; built separate test environments to align with business needs, ixxxxxxluding research environments for each quantitative team.

  After-Tax Annuity (ATA) Reserve Upgrade Upgraded and re-platformed ATA and Funding Agreement reserve valuation systems and subsequent accumulation recoxxxxxxiliation processes; developed environments to support product growth; streamlined reserve reporting for Actuarial, Tax, and / or Controller groups.

  AMCO Real Estate Compliaxxxxxxe & Regulatory Successfully led an initiative to remediate MAP exception using PING to seamlessly integrate with TIAA-CREF s approved Federated Vendor solution.


Bank of America, Xxxxxx, XXXXXX 2007 2012


Service Delivery Manager (SDM) (2011 2012)

Utilized broad scope of industry knowledge toward creating comprehensive RFPs while collaborating with vendors to optimize support of high-volume online banking transfers handled both inside and outside of Bank of America.


  Enterprise-Wide Vulnerability Exercises Led vendor exercises to guarantee recovery time goals were met.


Technology Project Manager (2007 2011)

Played a vital role in leading results-generating teams of 10+ on projects through full SDLC, ixxxxxxluding providing integral work plans, risk management, and change controls oversight as necessary to meet and / or exceed critical project goals.


Key Project Highlights

  IRD Print Sort Projects (Two) Consolidated IRD printing / Day 2 statement sorting from nationwide IP sites to one site; reduced overall IRD / statement exxxxxxlosure transport costs, Vector Sort licensing fees, and FTE saves.

  CASS Cycle M Gen II Project Complied with the latest USPS changes to mailing address standards; upgraded Finalist software to v8.0; deployed to batch / online users; ensured access multimillions in postage discounts.

  LaSalle Merger Chosen to strategically lead a business-critical FIF Credit Card Retrieval Automation project; deployed multiple card retrieval automation features (i.e. payments, statements, checks, applications).

  DFS Conversion, Consolidations, and Enhaxxxxxxements / LaSalle Merger Consolidated duplicate DDA / letter processing production sites; reduced non-interest / transport expenses; eliminated footprint / system complexity; and generated FTE, equipment, and real estate economies of scale.


Education & Professional Development


Olive-Harvey College


Associate of Applied Sciexxxxxxe in Electrical Engineering


Project Management Institute (PMI)


Project Management Professional (PMP)


TIAA-CREF Scrum Master Certification (2013) TIAA-CREF Practice Management Boot Camp (2013)


Excellent Professional Referexxxxxxes Provided Upon Request


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