Yyyyyy x. yyyyyy

Cave Creek, AZ 85331 ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Dynamic, Results-Driven Professional Committed to Exceeding Business / Finance Goals in Competitive Markets

Operations Management ￨ Team Building ￨ Training / Development ￨ Strategic Analysis / Planning

Financial Services Operations ￨ Risk Mitigation / Management ￨ Trends Tracking ￨ Cost / Budget Control

Revenue / Profit Growth ￨ Process Optimization ￨ Client Relations ￨ System Development / Implementation

New Business Development ￨ Negotiations ￨ Auditing ￨ Regulatory Compliance ￨ DRPs ￨ BCPs ￨ Customer Service

Highly Accomplished Financial / Business Services Leader who makes sound decisions to reflect positively on high-level operations in alignment with a company s vision, value, and goals. Six Sigma Green Belt who offers solutions-centric critical thinking for insightful, change-oriented results in coordination with Lean methodologies. Visionary Professional who rises above challenges to improve the bottom line and achieve winning outcomes, including quickly adapting to evolving marketplace scenarios. Excellent Communicator who develops synergistic relationships with key decision-makers, business teams, and clients, and who leads peers by example and with ethics and integrity to increase operating income, market penetration, and customer satisfaction.

Vice President Risk ￨ Finance

Capitalize on the opportunity to mitigate potential losses while controlling finance and risk exposure and managing finance / accounting, including accounts payable / receivables, cost controls, and budget and revenue.

  Reduced oversight by developing loss event procedures and tracking measures.

  Developed control reporting to deliver key executive insight to accounting accuracy.

  Revamped a Disaster Recovery Plan (DRP) in coordination with a Business Continuity Plan (BCP).

Senior Vice President Operations

Strategically steered design, development, and implementation of results-generating processes and procedures using Lean methodologies, including continually maintaining productivity and profitability. Led new business development, sales, and profit / loss, as well as all facets of human resources, payroll, and loss management. Collectively increased, vetted, and implemented core training for a vendor network to handle national coverage.

  Introduced valuable KPI measurements for each management-level role.

  Personally established the company s in-house Human Resources Department.

  Created innovative internal scorecard measurements for a vendor network of 300+.

  Seamlessly re-organized middle- and upper-level management and tasks / responsibilities.

  Initiated a Disaster Recovery Plan (DRP) in coordination with a Business Continuity Plan (BCP).

Collision Center Director

Utilized broad scope of industry knowledge toward managing multiple fast-paced Collision Center location operations. Recruited, trained, mentored, and managed top-performing teams. Led efforts to increase revenue while building new relationships, facilitating Direct Repair Programs (DRP), and reducing overhead expenditures.

  Successfully reduced receivables from 90 days to a net 45.

  Increased input to affect fixed operations and improve collateral business.

  Led a Lean Six Sigma process to increase output 30% with an 18% increase in GPM.

Yyyyyy x. yyyyyy

Page Two ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Collision Center Manager

Applied strong leadership talents toward managing high-volume Collision Center operations, including actively building and sustaining mutually beneficial relationships with a diverse clientele while mentoring a service-focused team of associates in achieving monthly revenue goals and profit margins.

  Spearheaded revenue-centric and cost-saving recommendations to boost profits.

  Implemented critical customer service standards to continually meet strict CSI standards.

  Recognized as #2 in the region via exemplary use of repair quality and customer satisfaction efforts.

Insurance Adjuster

Played a vital role in carefully analyzing vehicle damages and compiling repair estimates per insurance guidelines.

  Consistently met deadlines for supplement requests in compliance with CSI requirements.

Undergraduate Business Management Studies

Lean Six Sigma Green Belt

Honorably Discharged, U.S. Navy Aircrew

Yyyyyy x. yyyyyy

Cave Creek, AZ 85331 ￨ (xxx-xxx-xxxx ￨ abc@xyz.com

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your bottom-line performance.

To acquaint you with my background, I can offer proven experience in Operations Management, Team Building / Training, Strategic Analysis / Planning, Trends Tracking, New Business Development, Revenue / Profit Growth, Customer Service, and Client Relations. I am also well-versed in Financial Services, Risk Mitigation / Management, Cost / Budget Control, Negotiations, Auditing, Regulatory Compliance, DRPs, BCPs, and Process Optimization, and consistently achieve winning outcomes due to my superior skills in critical thinking, time management, workflow prioritization, and attention-to detail.

To complement this experience, please note that I participated in undergraduate Business Management studies at Black Hills College. I also attained my Lean Six Sigma Green Belt credentials through PPG Industries.

Currently, as the Vice President of Risk / Finance for Northsight Management, LLC, I successfully mitigate potential losses while controlling finance and risk exposure and managing finance / accounting operations, including accounts payable / receivables, cost controls, and budget and revenue.

A sample of my achievements include:

  Reducing oversight by creating loss event procedures and tracking measures.

  Developing control reporting to deliver key executive insight to accounting accuracy.

  Revamping a Disaster Recovery Plan (DRP) in coordination with a Business Continuity Plan (BCP).

As this is just an example of my abilities, please refer to my enclosed resume for additional senior-level leadership, team building, and Lean Six Sigma process optimization experience.

I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy