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Key Contributor & Effective Leader supporting administrative functions in fast-paced and high-stress environments within the medical industry. Experienced in completing comprehensive medical coding functions, overseeing patient collections, reviewing insurance claims, and managing collections related tasks. Equipped with superior communication and interpersonal skills with a keen ability to foster positive relationships with co-workers, customers, and members of management.
Coordinate several administrative operations with a concentration on completing accurate medical coding paperwork along with managing complex billing functions
Keep abreast of current ICD-9CM & CPT coding best practices, government regulations, and third-party specifications in addition to insurance industry best practices
Utilize superior communication and interpersonal abilities in order to foster positive relationships with vendors, insurance companies, and co-workers
Oversee insurance pre-authorizations, complete insurance related paperwork, facilitate all collection related functions, and process payments and deposits
Review Physician notes in order to complete proper coding, research inconsistencies within paperwork, and post payments for private insurance, Medicare, and Medicaid
Directly managed a variety of administrative and operational functions within a fast-paced environment with a focus on increasing productivity and efficiency
Analyzed complex customer service issues in order to diffuse escalated situations, created staffing schedules, and provided training to new employees
Successfully designed and implemented standard operating procedures which were focused on increasing customer retention and improving employee morale
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