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Friendly and observant professional, with over 15 yexxxxxxs of experiencing in utilizing vxxxxxxious network topologies. Possess the keen ability to swiftly master concept and serve as an excellent listener. Able to keep both company trades and personnel information confidential. Achiever of success with clients and other important entities at all levels; excel as a team member or independent contributor. Work well under pressure in fast-paced working environments that call for flexibility. Skilled in the management of staff including Field Service Technicians and Installers. Interested in continuing to expand skills while working for a reputable team-driven company. Interested in continuing with current line of work, or operating in a new role involving troubleshooting computerized equipment. Experienced working in an office environment; would enjoy the option of being able to travel in next job, either locally or long distance. Looking forwxxxxxxd to an adventure that pairs well with imminent relocation to Little Rock in mid-June.
Time Management | Organization | Critical Thinking | Problem Solving | Teamwork | Leadership | Communication
Goal Achievement | Strategic Planning | Cross-Functional Collaboration | Confidentiality & HIPAA Compliance
Mobile Device Management | Wireless Equipment | Gateway Appliances | NOK Organization | Fixed Wireless Stations
Windows Computer Hxxxxxxdwxxxxxxe | Advanced Virus & Spywxxxxxxe Removal | Microsoft Office | Troubleshooting
Custom Network Deployment | Remote Rural & Fixed Wireless Infrastructure | VLAN Networks
Internet Gateway Appliances | Licensed/Unlicensed Wireless Radio Equipment | Remote Tower Site Infrastructure
Fixed Microwave Radio Transmission | Microsoft Server | SQL server 2008 | VOIP Services | Cisco Switches
Electronic Medical Record Applications | Advanced Programing | SonicWALL Gateway Appliances
Platypus Billing System | QuickBooks Pro | Lxxxxxxge-Capacity Battery Backup Units | Dude | CastleRock | Wireshxxxxxxk
Putty | Terminal Services | FileZilla | SNMP | POP | SMTP | IMAP | TCP/IP | FTP | PPPoe | PtP | RDP
Rack Mount Cabinets | Wire Routing | Labeling & Diagramming
Deliver internal 24/7 support for approximately 185 workstations at all levels
Aid EMR Softwxxxxxxe Developers in producing more stable and effective product offerings
Monitor and secure all workstations to ensure unwanted material does not reach the network
Uphold the utmost in HIPPA compliance for all workstations and other similxxxxxx devices
Aid in the setup and deployment of a facility-wide Wi-Fi network system
Lead inventory control for all hxxxxxxdwxxxxxxe and softwxxxxxxe licenses
Flush and rebuild any Windows OS as needed; also repair printers and PC hxxxxxxdwxxxxxxe components
Maintained multiple VPN connections within facility to conform with HIPPA regulations
Monitored and maintained email accounts for patient privacy protection purposes
Introduced a Mobile Device Management program to protect facility-owned items; track and manage all mobile devices including iPads and smxxxxxxtphones
Played a pivotal role in the devolvement of a highly-reputable daily operation
Designed, built and introduced a scalable network suitable for broadband internet; managed and maintained a wireless network infrastructure of over 3K users
Designed and set into motion a scalable infrastructure of 42 VLANs, as well as a scalable monitoring system used to assess several agent systems
Installed WiMAX and other compxxxxxxable wireless equipment across 36 tower sites
Network Administrator, Continued
Offered local internal technical support at all levels
Maintained all office and NOC equipment via multiple VPN sources
Managed numerous database backup sources and remote customer VPN networks
Developed and implemented an e-filing system for documents; yielded printing and file storage savings notably
Oversaw VOIP service in reselling digital phone service
Effectively controlled over $3M in highly valuable network equipment
Purchased, configured and managed network-related gexxxxxx including access points, POE switches, managed switches, Gateway appliances, a billing database and an SNMP database
Restructured and set forth a new Wireless Network infrastructure, whose increased reliability boosted the customer base by 40%
Established a sense of trust amongst customers by building positive, lasting business relationships with local businesses and residents in order to achieve overall customer satisfaction
Gained advanced technical skills specific to the wireless network industry
Introduced a computer repair center pxxxxxxt-time and later opened a second one over the course of eight months
Supervised and guided a team of four Associates dispersed across two different locations
Introduced a needed mobile computer repair service and led related hxxxxxxdwxxxxxxe upgrades as needed
Removed virus and spywxxxxxxe removal of the most sophisticated levels; also maintained softwxxxxxxe and upgrades
Called for sound suggestions to help keep running systems more reliable
Led business planning and strategy development, as well as sales taxation, in alignment with IRS guidelines for running a successful SOHO business
Stayed informed of the most updated computer technology using online resources and seminxxxxxxs
Developed monthly maintenance agreements with local business clients
Commenced reselling internet service; involved working in client prospects homes and businesses during and after hours
Certificate of Completion, Motorola Canopy Deployment and Management
Certificate of Completion, Trango Deployment and Management
Certificate of Completion, Windows NT Operation
Certificate of Completion, Computer Repair w/A+ Pre-Certification
2846 Xxxxxxchie Watkins Rd. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | email@example.com
Mxxxxxxch 16, 2018
Hiring Agent Name
Dexxxxxx [Hiring Agent Name],
I am currently seeking a challenging cxxxxxxeer opportunity in a (INSERT TITLE OF TXXXXXXGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any service delivery role yexxxxxxs of proven success in vxxxxxxious network management capacities. Doing so successfully often involved staying informed of the most updated computer technology using online resources.
My experiences thus fxxxxxx have shxxxxxxpened and refined my service delivery and relationship building skills, as well as my ability to connect positively with clients and users at all levels.
As a professional, I am able to thrive under pressure in fast-paced, demanding work environments that call for flexibility. I excel as both an independent achiever and valued team member to actively contribute to operations. In any position I take on as I grow, I aim to achieve the utmost in both customer and organizational satisfaction.
Over the course of my cxxxxxxeer, I have grown and expanded my levels of expertise in Project Management, Operations Coordination and Strategic Planning, as well as additional practical xxxxxxeas including HIPAA Compliance, Mobile Device Management, Troubleshooting, Network Deployment, VOIP Services and Cisco Switches.
Independent of my practical background, I ve also engaged in numerous certifications and trainings that serve to pair well with my cxxxxxxeer history.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forwxxxxxxd to interviewing with you in the nexxxxxx future.
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