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- 25 North Line Rd Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * email@example.com
Self-assured, dynamic, and results-driven management professional with more than 33 years providing high-performance operations management, resource management, and process improvements in the U.S. Military, correctional institutions, and wellness industry.
- Proven dedication to process efficiencies in supply chain and operations management, generating savings and resource optimization, while creating cost and quality service advantages in highly competitive markets.
- Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to resolve work and professional relationship issues even under stress.
Flexible and adaptable with quick learning abilities to reach high productivity levels in fast-xxxxxxced work environments and new or demanding assignments.
Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.
Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.
Business Operations Management
Strategic Planning & Execution
Customer Service Management
Total Quality Management
Continuous Quality Improvement
Relationship Management (Clients, Stakeholders, Public, & Suppliers)
Fiscal & Budget Management
Accounting, Sales, & Financial Management Support
Production Planning & Control
Supply Chain Management
Concurrent Project Management
Policies & Regulatory Compliance
Staff Supervision & Training
Team Building Dynamics
Records & Document Management
Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook).
Exxxxxxxnd strategic planning for a healthcare service comxxxxxxny that provides B2C services, overseeing fulfillment of financial and operational objectives, aligning and consolidating dexxxxxxrtmental strategies with corporate and business objectives, and institutionalizing project management disciplines to achieve process and service quality improvements.
Achievements to date:
Increased operating profitability by $20,000 each quarter, optimizing Program Budgets that resulted in annual savings of $18,000, while enhancing value and efficiency by 36%.
Exxxxxxxnded research and developed and executed innovative strategies that achieved comxxxxxxny goals while deploying resources that realized financial forecasts by 50% and generating Grant Reports success rate of 8.5%.
Contributed to decision making over choices in organizational and procedural changes that addressed external and internal factors imxxxxxxcting business operations.
Identified operating inefficiencies and recommended process improvements that increased efficiency by 30%.
Developed and executed safety programs, ensuring compliance that reduced disruptive incidents by 80%.
Increased productivity by 28% and reduced count times by 10%.
Education & Credentials
NEW ENGLAND COLLEGE, School of Graduate and Professional Studies
M.S.M. in Operations Management, GXXXXXX 3.97 (2016)
ASHWORTH COLLEGE Norcross, GA
B.S. in Criminal Justice, Summa cum Laude, GXXXXXX 3.93 (2012)
Member: Delta Epsilon Tau Honor Society
Professional Training & Certifications
Certificate, Mastering Project Management/Essentials of Project Management, Villanova University (2013)
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