Yyyyyy x. yyyyyy

Experienced Medical Professional with several years of experience within high-stress environments and a keen ability to lead others and successfully manage complex patient cases. Experienced in assessing patients for changes in mental health, identifying substance abuse issues, obtaining community services referrals, and providing both individualized and group counseling. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with co-workers, vendors, patients, and members of management.

  Direct daily operations within a fast-paced environment with a concentration on increasing patient satisfaction and overall care levels

  Perform mental health assessments of patients and assist in the development of treatment plans in addition to evaluating patients in regards to substance abuse issues

  Observe patients for changes in mental status, provide both individual and group counseling, facilitate therapeutic activities, and update patient medical records

  Consistently review patient care standard operating procedures and make revisions as needed along with contacting federal agencies in order to obtain information on behalf of patients

  Acted as a member of a mobile crisis management team which provided counseling services to individuals having medical emergencies

  Performed patient mental health assessments, determined medical stability, and identify potential developmental disabilities and/or substance abuse issues

  Created individualized person-centered plans which assisted patients with achieving medical goals, provided crisis intervention, and updated patient records with current medical status

  Monitored/updated PCP s based on specified definitions, maintained a keen knowledge of state/federal regulations, and completed case management functions (advocating, referrals, etc )

State of GA Dept. of Children and Family Services, Gainesville, GA January 2008-December 2009

  Coordinated administrative operations which included processing individual applications and determining eligibility for medical and/or food stamp services

  Successfully managed several cases simultaneously, provided written feedback to members of the community, reviewed/improved work processes, ensured standard operating procedures were followed, and assisted with special projects as needed

Yyyyyy x. yyyyyy

Salvation Army Homeless Services, Wichita, KS November 2003-October 2007

  Directed intake specific operations within the organization which required processing residential applications along with assessing/addressing client inquiries

  Administered substance abuse tests to applicants, consistently updated the residential handbook, and maintained positive relationships with members of the community

State of KS, Dept. of Social And Rehabilitation Services, Wichita, KS August 2005-October 2007

  Played a lead role in the completion of administrative functions within a state agency which included processing Medicare/Medicaid and food stamp applications

  Communicated with the general public either orally or in writing, acted as a liaison between the agency and the Christi Regional Medical Center, and consistently improved standard operating procedures

Yyyyyy x. yyyyyy

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear__________________:

I am currently seeking a challenging new career opportunity as (JOB TITLE) and am submitting my resume for your review. In advance, thank you for your time and consideration.

As demonstrated in the accompanying resume, my professional qualifications include a strong background in counseling and case management roles with experience in assessing patients for mental health and/or substance abuse issues, creating individualized care plans, and ensuring high levels of patient care are provided. In addition, I have a demonstrated background in maintaining positive rapport with patients, co-workers, and members of the community.

To complement my professional experience, I also possess stellar interpersonal and communication skills with an impressive educational background which includes several industry specific certifications.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy