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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced Medical Assistant with over 15 years of experience in strategic roles within a variety of medical environments. Experienced in assisting with minor in-office medical procedures, running diagnostic tests, scheduling appointments, and triaging patients. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively fostering positive relationships with patients, co-workers, and Physicians.


Key Competencies


         Surgical Procedures

         Appointment Scheduling

         Patient Scheduling

         Emergency Departments


         Medical Record Management

         HIPAA Regulations

         OB-GYN/NICU Departments

         CPR/BLS Certification


         Process Improvement

         Attention to Detail

         Diagnostic Testing

         Complex Problem Solving


Professional Experience

Stanley Hopkins MD, Boynton Beach, FL October 2015-Present

Medical Assistant

  Direct day to day administrative operations within a fast paced urology/surgical oncology practice with a concentration on increasing productivity and efficiency levels

  Provide assistance with bladder ultrasounds, prostate/bladder biopsies, volume studies, sp tube changes, catheter insertions, injections, and phlebotomy tasks

  Utilize superior communication and interpersonal abilities in order to call in patient prescriptions, obtain insurance authorizations, and schedule diagnostic testing

  Manage/update patient medical records, provide guidance to patients in regards to treatment plans, and play an instrumental role in new patient assessments


Gracy Joshua MD, Lake Worth, FL September 2012-February 2015

Medical Assistant

  Coordinate both administrative and medical functions within a hematology/oncology practice which required completing blood counts and assisting with bone marrow biopsies

  Coached patients on appropriate diet and lifestyle changes, addressed questions related to treatment plans, and triaged patient appointments based on urgency


Mid-Michigan Collection Bureau, St. John s, MI October 2010-July 2012

Collections Agent

  Oversee collections tasks such as answering incoming phone calls, processing customer payments, and contacting potential new clients on behalf of the organization


General Vascular Surgery Specialist, Boynton Beach, FL January 1999-March 2010

Medical Assistant/Surgical Scheduler

  Played a lead role in both administrative and medical/surgical tasks which included scheduling surgery, obtaining patient medical history, and assisting patients during dialysis

  Treated wounds within an office setting, triaged patients based on urgency, and assisted with surgical procedures such as radio frequency ablations, mammosite balloon, and wound debridement

  Ensured patient medical records were coded properly in order to obtain reimbursement, reviewed patient files for correct charting, and scheduled patient follow up appointments

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