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Yyyyyy x. yyyyyy

xxx-xxx-xxxx |






Hiring Agent Name


Company Name


City/State/Zip Code




I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration.


As demonstrated in the accompanying resume, my professional qualifications include extensive operations management, process improvement and leadership skills. I have applied my skills and knowledge toward conducting thorough training, developing successful programs and increasing overall efficiency. To complement this background, I possess extensive human resource experience.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.




Yyyyyy x. yyyyyy



Yyyyyy x. yyyyyy

xxx-xxx-xxxx |


Profile of Qualifications


  • Results-oriented Leader possessing 15+ years of operations management and human resource experience.
  • Oversaw various human resource services, including employee relations and performance management.
  • Skilled in implementing highly effective strategies to promote growth and development.
  • Possesses excellent interpersonal skills; experienced in conducting in depth training for team members.


Key Areas of Expertise


  Operations Management

   Accounting / Bookkeeping

  Interpersonal Communication


   Training & Development

   Data Management

  Human Resource Services

  Organizational Management

  MS Office Suite


Professional Synopsis


South Jersey Transportation Authority, Hammonton, NJ 2008-2014

Director of Tourist Services

  • Fulfilled key leadership position, with associated responsibilities including oversight of daily operations, budget management and maintaining regulatory compliance.
  • Streamlined existing processes, resulting in substantially increased efficiency and significant economic growth.
  • Developed strategic business and economic development plans.
  • Demonstrated strong communication skills; formed positive relationships with multiple associations and organizations.
  • Successfully negotiated, drafted and reviewed revenue contracts.
  • Ensured adherence to all laws, regulations and standards.


South Jersey Transportation Authority, Hammonton, NJ 2001-2008

Manager of Toll Operations / Superintendent of Roadway Operations

  • Leveraged strong management skills to oversee all operations.
  • Developed and implemented policies to streamline existing processes, monitor daily activity and ensure accuracy throughout collection/tracking of funds.
  • Closely monitored employee performance; implemented highly effective action plans as necessary.


City of Atlantic City, Atlantic City, NJ 1999-2001

Personnel Officer

  • Managed human resource services; conducted research to remain up to date on processes.
  • Contributed extensively to creation of multiple programs focused on classification/compensation and performance.
  • Performed in depth analysis of information and made knowledge based recommendations to increase efficiency.
  • Conducted thorough training on various topics, including leadership and employment.


Previous Positions:

Atlantic City Medical Center, Atlantic City, NJ; Human Resources Manager, City Division 1997-1999

North Princeton Developmental Center; Personnel Officer, Department of Human Services 1995-1997

South Jersey Transportation Authority, Hammonton, NJ; Toll Supervisor 1987-1995

Dennis Township, NJ; Elementary School Teacher 1986-1987




Master of Business Administration (MBA), Michigan State University

Bachelor of Arts in Political Science, Minor in History, Morgan State University

Dean s List

Honor Society Member

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