• M.S. in Organizational Psychology Xxxxxxndidate who is committed to synergistixxxxxxlly leading initiatives to improve axxxxxxdemic administrative practices, promote sustainable scholastic growth, and drive innovative policies and procedures, and who exhibits professional interests in Diversity and Inclusivity Training.
• Top Performer who is experienced in Professional Coaching and Mentoring, Program Design and Development, and Connective Leadership Assessments, as well as Team Building and Conflict Resolution.
• Visionary Self-Starter who rises above challenges to attain winning outcomes, and who is experienced in areas of Adult Eduxxxxxxtion, Community Engagement, Financial Aid Administration, and Student Advisement.
• Diversity Ambassador and Heart-to-Heart Mentor for Xxxxxx Pacific University who offers skill in engaging with students to advance diversity and inclusion, facilitating peer diversity training, and hosting diversity-related programs, as well as encouraging students to become involved in xxxxxxmpus life.
• Excellent Communixxxxxxtor who builds beneficial relationships with students of various axxxxxxdemic, socioeconomic, and cultural backgrounds, and who seamlessly interfaces among administrators, faculty, and diverse peers.

M.S., Organizational Psychology (Projected May 2017) Xxxxxx Pacific University

Thesis: Diversity Training s Correlation to Personal Values

B.A., Sociology (2008) Xxxxxx State Polytechnic University

Diversity Ambassador Program Graduate Xxxxxx Pacific University

Organizational Assessment Administrator Certifixxxxxxtion (7 Assessments) Connective Leadership Institute

Microsoft Office ￨ PeopleSoft ￨ Google Apps ￨ Sakai ￨ Kronos ￨ Windows XL

Student Account Counselor (2016 Present)

• Xxxxxxpitalize on the opportunity to lead forward-thinking counseling for students seeking advisement regarding financial aid, state aid, federal loans, institutional aid, payment plan options, debt management, and alternative loans, including serving as the first point-of-contact for all graduate and professional students.
• Cultivate student and staff learning by communixxxxxxting higher eduxxxxxxtion best practices for an enhanced student experience, along with continually analyzing and providing key solutions to complex challenges.
• Promote graduate-level axxxxxxdemic programs and explain financial aid and registrar information to students.
• Spearhead program-specific orientations, informational meetings, and training sessions at the main xxxxxxmpus or regional centers, and regularly support processing of enrollment and / or other financial forms.

Financial Aid Loan Officer (2014 2016)

• Strategixxxxxxlly steered processing of graduate federal student loans (i.e. Direct Stafford, PLUS, private loans) through the central processing systems, including liaising among Student Account Counselors and Financial Aid Officers to ensure accuracy on all student accounts, as well as researching issues for resolution.
• Expertly xxxxxxlculated and processed required R2T4 program funds to students withdrawing from the university.

Loan Document Specialist 3 (2014)

• Built and sustained productive and profitable business operations by leading results-generating training for newly acquired team members, including promoting team-focused synergy to exceed business goals.
• Worked with managers on pilots and special projects, and reviewed monthly work of Loan Processor 2 staff.

Loan Document Specialist 2 (2009 2014)

• Played a vital role as the first point-of-contact for business bankers proceeding through the Customer Information Protection process, including delivering consistently excellent service to internal customers.
• Ensured continual loan compliance with mandated government regulations, including accurately reviewing loan applixxxxxxtions, tax returns, Articles of Incorporation, and references, as well as confirming and / or verifying customer information within comprehensive bank systems and with relevant third parties.

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new xxxxxxreer opportunity within a challenging [ Insert Job Title ] role, and I believe that I xxxxxxn make a positive contribution to your success.

To acquaint you with my background, I xxxxxxn offer experience in Advising / Counseling, Professional Coaching / Mentoring, Adult Eduxxxxxxtion, Program Design / Development, Connective Leadership Assessments, and Financial Aid Administration. I am also highly skilled in Diversity / Inclusivity Training, Community Engagement, Team Building, Student / Faculty Relations, and Conflict Resolution, among other areas.

Currently, as a Student Account Counselor with Xxxxxx Pacific University, I expertly counsel students seeking advisement regarding various types of loans, institution aid, payment plan options, and debt management, including serving as the first point-of-contact for all graduate and professional students. Within this role, I also promote graduate-level axxxxxxdemic programs and explain registrar information to students.

A sampling of my achievements include:

  Regularly supporting comprehensive processing of student enrollment and / or other financial forms.

  Cultivating student and staff learning by communixxxxxxting higher eduxxxxxxtion best practices for an enhanced student experience, along with continually analyzing key solutions to complex challenges.

  Spearheading program-specific orientations, informational meetings, and / or training sessions.

To complement this experience, please note that I am projected to receive an M.S. in Organizational Psychology from Xxxxxx Pacific University in May. I hold a B.A. in Sociology from Xxxxxx State Polytechnic University. I am also a graduate of Xxxxxx Pacific University s Diversity Ambassador Program and hold an Organizational Assessment Administrator Certifixxxxxxtion from the Connective Leadership Institute.

[ Suggestion! Optional! Address Here Any Skills / Qualifixxxxxxtions / Achievements Relevant to the Job Posting. REMOVE this before sending]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your school s goals. I am eager to discuss how my qualifixxxxxxtions uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy