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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Experienced Corporate Communication Professional with 20+ years of experience within high-stress environments with a keen ability to create engaging content for internal publications, social media, and websites. Experienced in writing and editing complex written content, managing large-scale projects, and supervising cross-functional teams. Equipped with a significant level of communication and interpersonal abilities in addition to a strong background in effectively increasing employee engagement, improving communication levels, and achieving high reader satisfaction.


Key Competencies



         Corporate Communication

         Content Editing

         Project Management

         Social Media Content

         Website Content Design


         Team Leadership

         Strategy Development

         Staff Management

         Market Research/Analytics

         Reader Engagement


         Process Improvement


         Complex Problem Solving

         Employee Recognition

         Feature Story Development


Career Highlights


  20+ years of experience in creating innovative written content for use in newsletters, magazines, websites, blogs, social media, and internal corporate communication tools


  Recognized with 13 industry specific awards over a span of 10 years in addition to achieving an election to the SF/IABC Board of Directors for 4 consecutive years


  Demonstrated background in overseeing strategic business processes such as the development and implementation of comprehensive marketing and communication initiatives


  Experience working with a variety of key clients which include Adobe Systems Inc., Lucasfilm, Barclays Global Investors, Starbucks, The Walt Disney Company, Cisco Systems, Inc., and Hewlett-Packard


Professional Experience

McKesson Corporation 2010-Present


  Direct day to day strategic operations within a fast-paced healthcare organization with a focus on creating comprehensive written content used for internal communication

  Recognized as the Lead Writer and Editor for a companywide communication tools which included social media accounts, internal intranet systems, and newsletters

  Review and edit written content prior to publication to ensure grammatical correctness and alignment with corporate messaging best practices

  Consistently achieve high satisfaction ratings of written stories, facilitate positive relationships with internal teams, and design comprehensive marketing/communication strategies

  Supervise a team of both Freelance Writers and internal employees which requires providing coaching and feedback in addition to handling employee relations issues

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Professional Experience Continued:

Mission Possible Publishing, Hayward, CA 1990-Present

Creative Director/Owner

  Provide freelancing services to clients ranging from Fortune 500 companies to non-profit organizations with a focus on creating written content and leading large-scale projects

  Instrumental in Juniper Networks obtaining the designation of Fortune 100 Best Companies to Work For which required managing applications and encouraging superior employee morale


Zabit & Associates, Sausalito, CA 1994-1995

Senior Writer

  Played a lead role in several internal communication projects within the organization which specialized in providing benefit communication consulting services

  Worked closely with both internal teams and external clients on complex writing/editing projects which included Silicon Graphics and MGM Grand Hotel


WAEL, Oakland, CA 1989-1994

Director of Publications

  Coordinated editing and project management functions for a successful monthly member magazine which include a quarterly newsletter and an annual membership directory

  Oversaw advertising/marketing strategies, worked with a Designer to create award winning event promotional materials, and supervised large-scale organizational events


Education & Certifications


Master s Degree, English, California State University, Hayward, CA

Bachelor s Degree, Mass Communication, California State University, Hayward, CA

Accredited Business Communication (ABC), International Association of Business Communicators


Professional Awards


Publications Award of Excellence, IABC Silver Quill

Writing Portfolio Award of Excellence; Newsletter Excellence Award, IABC Silver Six

Specialty Item Excellence Award; Special Publications Excellence Award; Design/Brochure Excellence Award; Desktop Publishing Excellence Award, IABC Bay Area Beats

Overall Conference Communication, ASAE Gold Circle Award

SF/IABC Marketing Brochure, PRSA Compass Award

Fiction Contest-Honorable Mention, SF Bay Guardian

Brochure Award; Newsletter Award, WCAE Best in the West

Desktop Publishing Design Award, Aldus Corporation

Fiction Contest-Honorable Mention, Seventeen Magazine


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