Dynamic, driven and results-focused Sales Manager with over 10 years of progressive leadership experience across various career sectors. Skilled in utilizing business skills to exercise sound decision making and translate ideas into action plans. Able to interact effectively with colleagues and managers at all levels. Strategically plans and manages workflows to maximize resources. Works to ensure compliance with all relevant policies. Currently in search of a management role with a focus on marketing, insurance, sales, banking and big-box retail.

Goal Setting | Strategic Planning | Teambuilding & Morale Boosting | Attention to Detail | Time Management | Organization

Customer Service Delivery | Project Management | Schedule Development | Payroll | Competitive Analysis | MS Office (Excel)

         Direct daily functions for a professional staff of two Sales Managers and 20 Sales Associates; handle sales and marketing staffing duties including recruitment, interviewing, hiring, conflict resolution and personnel assignment based on store needs

         Bolster levels of repeat business through the delivery of comprehensive and exceptional client service

         Conduct monthly store inventories and place orders for items that fall below predetermined levels

         Increase profits via the use of engaging sales trainings; guide staff on properly handling difficult, complicated sales scenarios

         Organize and implement budgets; factor in authorized payments and merchandise returns

         Troubleshoot profit losses and author corresponding P&L performance reports

         Received promotion from Sales Professional to District Manager within six months of hire due to impeccable performance

         Drove retail sales for a retail location and generated repeat business by delivering exceptional customer service to all patrons

         Interviewed sales and marketing vacancy candidates and made final staffing decisions; supervised a staff of one Assistant Manager and five Sales Associates in efficiently completing daily office operations, e.g. cash drawer counting and bank deposits

         Trained and evaluated all personnel on a regular basis to ensure high-caliber performance and adherence to Sprint policies; also instructed new hires on point-of-sale systems and the use of effective sales tactics

         Spearheaded weekly store meetings for all employees to keep them informed of new developments and current events

         Controlled inventory and office supply purchase functions on a weekly basis; replenished stock as items fell below set levels

         Earned managerial promotion after four months with Sprint

         Treated various animal species in the completion of exams, ultrasounds, diagnostic tests, as well as surgical and dental procedures; worked tirelessly to holistically educate animal owners in proper feeding, treatment and medical care best practices

         Worked to treat animals during both routine and emergent health situations; kept all labs and other facilities sterile at all times

         Maintained and cleansed kennels, exam spaces, operating rooms and loading/unloading areas

         Filled prescriptions and coordinated client refills as needed

         Played an integral role within the operations department to deliver repair services in accordance with customer warranties; estimated cost for each project and often worked outside of business hours to meet or exceed set deadlines

         Accurately estimated time and materials costs for projects to ensure that clients were provided with an accurate budgetary outline

         Utilized caulk, sealants and other useful agents to installed surfaces during project phases

         Efficiently loaded and unloaded building materials for each construction project process; aimed to prevent instances of mishandling

         Ensured quality levels by properly preparing and cleaning sites and removing debris as needed

         Reported on-site performance quality to all site construction managers; prepared and followed through on all required punch lists

Completed Courses, Business Management, Wor Wic Community College

Active Volunteer, March for Dimes and the United Way