- 240 East 93rd St. Apt. 3D Ÿ Xxxxxx, NY xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Territory Sales/Account Management (Consumer)

Qualifications Profile

    Self-assured, dynamic, and results-driven professional with more than 18 years providing high-performance sales and marketing, account management, and customer service in the consumer retail industries.

-    Strong dedication to sales process efficiencies and outstanding customer service, leveraging interpersonal communications skills and wealth of product information to win customer confidence and maintain professional relationships with clients, business partners, and industry professionals

-    Detail-oriented, analytical and methodical with critical thinking to resolve work issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Strong people management that fosters teamwork synergies with colleagues across diverse ethnicities.

    Dual citizenship (Germany & U.S.A.)

Key Expertise

Sales Management

    Marketing & Sales (Trad. & Online)

    Retail Sales Management

    Territory Sales Administration

    Multiple Account Management

    Customer Service Management

Business Operations

    Strategic Planning & Execution

    Business Development

    Fiscal & Budget Management

    Relationship Management (Customers, Public, & Suppliers)

    Profitability Management

Administration

    Staff Supervision & Training

    Office & Staff Administration

    Records & Document Management

    Bilingual in English & German

Professional Experience

    Manage the business as part of a 2-two man operation with the owner, building and growing the business from a $60T sales volume in the 1^st year of operations to over $2M in annual sales turnover for the current fiscal year.

    Provide back-office logistics and accounting support, invoicing clients using QuickBooks, while overseeing front-end sales, marketing, customer service, and other operations needed to grow the business and market following.

    Sell and maintain wholesale tailoring services for current and new accounts that include clothiers, designers, and custom tailors.

    Developed new accounts and serviced current one, leveraging extensive product knowledge, PR and sales techniques to grow the business, generating sales from $700T to over $1.5M over an 11-year tenure.

    Designed and executed a special UR reader idea for swatch books, providing real time merchandise inventory management, while implementing successful marketing strategies that created a strong customer base.

    Harnessed initial skills in customer service to manage territory sales that earned recognition as Top Salesman every year over the last 3 years, handling the company's top wholesale accounts throughout North America, and quadrupling business of the 200 smallest accounts generating under $1,000 annually.

Others

Jean Patou (French Perfume Company) Somerset, NJ Various Office & Packaging Positions 1991 1993

Education & Credentials

    MONTCLAIR STATE UNIVERSITY Upper Montclair, NJ (1993)

B.A. in German Language and Sociology

    KARL FRANZEN UNIVERSITY OF GRAZ Steiermarkt, Austria (1993)

German Business, Graduate Studies on scholarship

Professional Affiliations & Community Involvement

    Board President: Round Lake Realty, Vernon, NJ (2014)

Oversaw social summer community activities involving 22 households.