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Operations ~ Business Development ~ Team-Building & Leadership
Project Management ~ Contract Administration ~ P&L Accountability
Possess significant managerial experience with proven success in operations leadership, multimillion dollar budget administration, marketing, contract negotiations, strategic planning, project coordination, facility maintenance, and program management.
Solid experience in driving human resources functional areas which include recruiting, hiring, training, coaching, employee relations, workload scheduling, performance evaluations, and conflict resolution.
Able to leverage keen analytical abilities to assess and optimize company s profitability, expense control, competitive positioning, safety compliance, quality assurance, and revenue opportunities.
Excellent talents in leading cohesive teams to attain corporate goals in alignment with strategic, fiscal, market, customer, and quality criteria.
Proficiency in expense tracking, resource allocation, vendor relations, and organizational leadership.
Highly skilled at connecting with and directing people from diverse cultures and backgrounds.
Outstanding skills in workflow optimization and standardizing procedures and best practices to eliminate unproductive processes
Environment Control, Florida, 2016 to Present
Spearhead full-scope operations encompassing budget administration, customer relations, contract negotiations and administration, business development, inventory control, and personnel training, coaching, and management.
Apply strong leadership talents toward directing, coordinating, evaluating, and motivating 115 employees, including nine supervisors and two area managers.
Govern building maintenance and industrial cleaning for 120+ buildings throughout Jacksonville area while enforcing adherence to budget parameters, safety practices, and regulatory requirements.
Argosy University, California, 2007 to 2016
Military Department Manager & Director of Business Development
Orchestrated military outreach and business development across 29 campuses and for online program spanning 15 states nationwide, Guam, and American Samoa.
Joined forces with senior-level administration to train, coach, and develop 500+ staff and faculty on company initiatives, sales and marketing strategies, and business administration procedures.
Scrutinized government contracts and provided influential guidance to Chancellor and legal team on Department of Defense Memorandum of Understanding (DOD MOU) and Health Professions Scholarship Program (HPSP).
Successfully produced $144M+ in revenue and secured 8,000+ new military students during tenure.
Produced and disseminated 50 pieces of marketing high-impact collateral and led design of website to promote organizational awareness and fuel revenue growth.
Established and implemented military scholarships to secure more than 2,000 students.
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Westwood College, Colorado, 2005 to 2007
Director of Operations & Business Development
Helmed all facets of operations to meet or exceed assigned revenue targets with an emphasis on team-building, collaboration, strategic planning, and budget administration.
Actively supported human resources department by contributing to hiring, onboarding, training, mentoring, and performance management across multiple campuses.
Authored business plan and compiled $2M budget for new military program and department.
Championed 45% increase in sales revenue via strategic branding and marketing efforts.
Successfully recruited, interviewed, and trained over 100 personnel company-wide.
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Prior background includes multiple Management roles with United States Navy
Leveraged exceptional talents in project management to deliver 3,000+ broad-based projects.
Shepherded complete spectrum of operations spanning research, procurement, installation of new equipment, inspections, and preventative/corrective maintenance for all auxiliary equipment (i.e. diesels, pneumatics, hydraulics, A/C & R, atmosphere controls, and plumbing).
Aligned, mobilized, and motivated team of 45 auxiliary mechanics in daily operations, planning, project management, budgeting, delivery, and implementations.
Cost-effectively controlled $3M engineering budget with full accountability for vendor negotiations, ordering, processing, contracting, and receipt of all parts and equipment.
Doctorate in Organizational Leadership, Argosy University
Master of Science in Organizational Leadership, Argosy University
MBA, Marketing, Keller Graduate School of Management
Bachelor of Science in Management, University of Phoenix
Leadership Development Program & Advanced Leadership Program
Professional Sales Coaching Certification
Professional Selling Skills Certification
Certified Navy Instructor
Master Training Specialist Certification
Microsoft Office Suite, Kronos time & attendance software
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