Performance-Driven Business Manager

Human Resources ~ Operations ~ Administrative ~ Financial

  Offer several years of business management experience, with track record of delivering results:

  Successfully grew business from $720K to over $1M in annual revenue production; 2014-2017

  Led division to surpass prior management s year-over-year sales growth numbers; 2014-2017

  Successfully identified and capitalized on opportunities to boost performance across key metrics spanning sales, service, productivity, and profitability; 2014-2017

  Comprehensive experience in operations spanning human resources, sales, market analysis, proposal development, and customer service through project management, production, distribution, quality assurance, process improvements, administrative, and P&L

  Expertise in personnel recruitment and selection, hiring practices, training, compensation and benefits, payroll, labor relations and negotiations, regulatory compliance, and administrative systems

  Motivating, hands-on leader who successfully builds and directs high-performance teams

  Well-versed in economic, accounting and financial practices and principles; includes budgeting, financial analysis, reporting, and cost controls along with financial markets and banking

  Excel in strategically planning operations and allocating resources to maximize bottom-line results

  Military Veteran with solid leadership background backed by strong work ethic and high level of professional integrity

Business Manager, AAA Auger Plumbing Services-Houston, TX 2014-2017

  Profitably managed company s Houston division, with full-scope accountability for operations, human resources, business development, and P&L; grew business from $60K to $85K in monthly sales and consistently exceeded year-over-year sales growth performance of prior management

  Effectively analyzed issues, defined inefficiencies and delivered action plans, policies, procedures, and solutions to improve revenue production, service levels, efficiency, cost-effectiveness, and bottom-line profitability

  Successfully wrote competitive proposals; actively collaborated in developing and executing targeted strategies to capture new business, expand revenue channels, optimize market penetration, and accelerate growth

Bachelor of Science-Business Management, University of Phoenix-Houston, TX; December 2014

Jet Engine Craftsman/Technician, United States Air Force-Multiple Locations 2002-2010

  Contributed 8 years of honorable service to U.S. military, specializing in managing and facilitating troubleshooting, maintenance and repair of engines and associated systems valued at $8.7B; assignments included Tacoma, WA, Japan and Mountain Home, ID

  Developed, implemented and evaluated policies and procedures to maximize productivity, efficiency, quality, and cost-effectiveness of operations

  Successfully trained, coordinated and supervised personnel to meet critical timelines, quality standards and regulatory requirements; included training in safety, repair and maintenance practices

  Strategically prioritized and scheduled projects to optimize use of time and resources

  Proficiently computed estimates and actual costs across materials, labor and external contractors