- 7421 Frankford Rd. Apt. 411Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Engineering Manager/Administrator (Information Technology)

Qualifications Profile

    Self-assured and results-driven management professional and solutions provider in the fields of IT project management, network engineering and QA testing, and voice/data network connectivity management with more than 4 years in IT solutions and telecommunications service industries.

-    Exhibited strong dedication to process efficiencies in conducting thorough connectivity QA tests in various wired and wireless networks under various 21^st century protocols, topologies, and propagation requirements.

-    Detail-oriented, analytical and methodical with critical thinking to resolve project management, QA testing, networking connectivity, and systems implementation issues even under stress.

    Well-organized and resourceful with multitasking skills that optimize limited resources to achieve outstanding results.

    Effective people management and interpersonal communication skills that bring workforce diversity into a team advantage for achieving shared commitments.

Key Expertise

Business Operations

    Strategic Planning & Execution

    Technical Service Support

    Process/Workflow Improvement

    Relationship Management (Clients, Stakeholders, Public, & Suppliers)

    Productivity Improvement

    Policies & Regulatory Compliance (i.e. OSHA, etc.)

Project Management

    Business/Systems Needs Analysis

    Connectivity Testing, Configuration, and Remediation

    Team Supervision & Training

    Technical Records & Document Management

Technical

    Wired/Wireless Networks

    OS:, MS Windows (XP/Vista/7/8), Android (Jelly Bean Marshmallow)

    Programming: C/C++, HTML, CSS, & JavaScript

    Telecoms Standards: 2G, 2.5G, LTE, 3G, UMTS, HSPA+, HSUPA, HSDPA, GSM, CDMA, W-CDMA CDMA2000, , UMTS, eHRPD, GPRS, EVDO, 3GPP/3GPP2

    Network Protocols: TCP/IP networking protocols (SIP, IPv4/IPv6, DHCP, DNS, & HTTP)

    System Administration Tools: HP QTP, HP Quality Center, Selenium Web Driver, QXDM, QPST, QCAT, QRCT, Agilent E6474A, NNEXT 1.2.8, MTP Terminal, TEMS 10.1, 13.1, 14.2, PCTEL, ETS, X-CAL, Wireshark, MATLAB, GPS, Agilent, JDSU, Snapper Tool, & Eclipse)

    Productivity Tools: MS Office (Word, Excel, PowerPoint, Access, & Outlook), MS Streets &Trips 2011

Professional Experience

BTI Solutions Inc. /DBA Blue Telecom, Inc. Baltimore, MD Bridgewater, NJ

Ÿ Responsible for providing engineering support conducting LTE Interoperability testing for various UE models, and several tests such as ETS, QXDM, X-CAL, and CDMA testing for the client Samsung Telecoms America.

Ÿ Oversee all phases of Device Testing Lifecycle from developing Test Plans & strategies, to writing effective Testing Summary and Defects Reports, reviewing and updating test cases as per carrier requirements

Ÿ Provide all types of testing from Basic Performance, Regression Testing, and Functional Testing after a defect is resolved to ensure maintaining functional system integrity of client mobile devices, loading them with new software and testing/verifying performance under different carriers such as Verizon, ATT, TMO and Sprint.

Ÿ Monitor repeatability and verified reported device defects using PLM (Project Level Management) and expertise in generating the test status reports from PLM and manual reporting, executing Test Cases to verify throughput performance using UDP and TCP upload and download, Ping, and web browsing using different tools such as . DATUM, ICFT, and FTP.

Ÿ Test and verify call connectivity and device performance under different voice and data network coverage under 2G, 3G, LTE, CDMA, UMTS, GSM throughput, conducting Voice Quality Testing, comparing throughput performance values, and identifying/remediating major call-related problems (dropped calls, interference, handover failure, RF performance, hardware problems etc.) and other technical issues in a timely and efficient manner.

Ÿ Perform Carrier aggregation testing with 2-3 different Bands under different configuration and BW of the cell sites on devices under the T-Mobile Network.

Ÿ Worked on Android OS Upgrade project on all marketed mobile devices, performing End-To-End testing of at AP and CP side, conducted tests under different Android OS versions (Jelly Bean, KK, and Lollypop, & Marshmallow), and working extensively on QPST and QXDM for collecting Modem (CP) logs and QCAT for Analysis.

Ÿ Provided testing support for E911 in South Lake, XXXXXX, conducting Stress Testing, Regression Testing, performing various tests on Wi-Fi, BT and NFC technologies, including VoLTE and Non-VoLTE (Legacy) testing on devices.

- 7421 Frankford Rd. Apt. 411Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Avion Systems Inc. Tampa, FL

Ÿ Installed and tested network cell sites, collecting physical and electrical measurements of, signal strength and live network propagation using TEMS investing, Agilent E6474A software, assessing radio quality (BLER, SIR, SQI) from various antenna positioning, direction, or tilt, and swapping feeders as needed.

Ÿ Performed 3G LTE network quality parameters with PCTEL and TEMS hardware and software combinations, generating various profiles for IPERF, conducting Ping tests, using TCP (DL/UL), UDP (DL, UL) in TEMS tool to collect required data for analysis, and uploading test data results and reports to the File-Zilla server.

Ÿ Reported drop calls, call initiation failures timestamp, Audio disturbances, Data stalls, HO, IRAT failures, simultaneously collecting Wireshark logs and TCPdump files.

Ÿ Identified swapped sectors with different PCI and transmission issues on site.

Ÿ Collaborated with Metro-PCS RF engineers to change antenna position with Antenna RAT controller, conducting Azimuth Verification onsite, and optimizing QA effectiveness by proficiently drive-testing and verifying Di-pole antenna sites that included HO, IRAT, and IFHO verification among varied cells and sectors.

Avion Systems Inc. Atlanta, GA Columbia, SC

Ÿ Responsible for conducting network hardware and connectivity QA tests for AT&T project in launching LTE and UMTS in Georgia and Carolina Markets.

Ÿ Performed RF drive testing of propagation and signal measurement, stationary uplink and downlink tests with TEMS Investigation, collecting UE physical measurements for the entire active cell (RSRP, CQI/RI and RSRP/RSRQ, Cell ID), and drive test data using different log masks and scripts in TEMS.

Ÿ Collaborated with system developers and senior engineers to identify and resolve technical and functional network issues, working with the tower crew to solve XXXXXX-imbalance and swap sectors on the site.

Ÿ Performed various test cases to check the performance parameters, PCI swap, PCI HO and Ping tests, collecting TCP and UDP UL/DL measurements and KPI s, generating simulated network traffic using different IPERF commands, accomplishing the parameter-sheet for the results, and uploading test results data onto the File-Zilla server.

Education & Credentials

Ÿ M.S. in Electrical Engineering, GPA: 3.45

NEW JERSEY INSTITUTE OF TECHNOLOGY Newark NJ

Ÿ B.S. in Electronics & Communication Engineering

G.H. Patel College Engineering & Technology (G.C.E.T), SARDAR PATEL UNIVERSITY Gujarat, India.

Presentation Papers

Ÿ Router Buffer Sizing for TCP Traffic and the Role of the Output/Input Capacity Ratio (Spring 2011)

Ÿ (Term paper on TCP performance depending on router buffer size determined by the output/input capacity ratio at a network link.)

Ÿ Research Paper on Comparison between SC-FDMA and O-FDMA