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- Dynamic Leader who offers a background in Administrative / Operations Assistance, Clerical Support, Security Operations, Patrols, Authorized Access Control, Records Management, Scheduling, Calendar Management, and Compliance and exhibits talent in Process Optimization, Project Support, Client Relations, and Customer Service.
- Top Performer who boasts above-average career results, and who can make decisions to reflect positively on operations in alignment with a company s vision, value, and goals to ensure seamless administrative processes.
- Excellent Communicator who builds and sustains synergistic relationships with public- / private-sector officials, business / operational teams, clients / customers, and the community; who excels in both autonomous and collaborative work environments; and who leads staff by example and with integrity to achieve all objectives.
Served as the go-to training officer for new hires to client site as the Mobile Patrol Officer for Securitas Corporation.
Tracked 100+ actual and tentative events continuously between Congressional, Department of the Army, Army Materiel Command, Team Redstone, and MSC / LCMC Exercises to provide updates as Senior Logistician Assistant.
Successfully supported and was a key participant in Full-Scale Site Exercises to Evaluate Emergency Response SOPs.
Received a noteworthy Letter of Recommendation to the Board by the Acting Colonel for a superior performance.
Received a Certificate of Appreciation from the Department of the Army for exemplary administrative service to the Redstone Test Center and Aviation Flight Test Directorate s largest division and office with 175+ employed staff.
Redesigned / printed new facility visitor badges (e.g. unescorted, escorted, vendor, photographer, foreign national) for all test ranges and facilities of Redstone Test Center and AFTD at Tyonek Services Group in a Security / Visitor Control role.
Recognized for personally saving the most customers for Verizon Wireless entire call center within the month of May.
Honored for job performance excellence with multiple Quality Awards for ensuring customer satisfaction / results.
Saved Huntsville Air Freight print set up and design fees by redesigning and reformatting the company s rate sheets.
PAR Pharmaceutical Receptionist Officer (2016 Present)
Capitalize on the opportunity to lead forward-thinking reception initiatives within a busy client facility, including controlling access to the facility, assisting and screening visitors and client employees, and consistently conducting pleasant and courteous interactions while taking messages, accepting packages, and assisting with special projects.
Qualitest Site Security Officer (2015 2016)
Utilized broad scope of industry knowledge toward providing security by observing and reporting incidents or suspicious activity at a client pharmaceutical processing plant, including preparing logs and / or reports for site.
Proactively inspected completed security control logs and took necessary action as required to mitigate key risk.
Security ￨ Visitor Control Tyonek Services Group (2015)
Strategically steered facility-wide control, including assisting and screening visitors and client employees for admittance, along with conducting courteous interactions with staff and visitors and managing all badge issuances.
Provided administrative support by handling all messages, accepting mail and special delivery packages, answering and transferring calls to appropriate personnel, and assisting in special projects as necessary per needs.
Mobile Patrol Officer (2013 2015)
Drove patrol success by performing inspections using current technology tools to provide real time online reporting while watching for irregular or unusual conditions that may create security concerns or safety hazards on site.
Monitored entrances and exits to provide support to customers, employees, and visitors in a courteous and professional manner, including providing oversight to notify personnel in case of fire, events, or unauthorized persons.
Senior Logistician Assistant (2014 2015)
Maximized success by handling all facets of administrative operations, including providing support to multiple senior-level leadership team members by attending weekly meetings for distribution to headquarters and subordinates, as well as distributing notes to headquarters and subordinate commands for optimal communications.
Effectively maintained Master Events Calendar (MEC) to help provide awareness, efficiency, and coordination for the Headquarters, Army Material Command (AMC) with regard to upcoming meetings, and events, and VIP site visitors Congressional Affairs, Headquarters, Department of the Army (DA), and Garrison / Redstone Arsenal.
Candice Burnette ￨ Page Two ￨ firstname.lastname@example.org
Administrative Assistant (2013 2014)
Expertly supported Chief of Operations, including performing general administrative duties; collecting personnel status reporting for military, Department of the Army Civilians, and contractors; and updating team on key operations.
Participated in daily briefings and meetings, and created weekly reports for events at headquarters and subsidiaries.
Administrative Assistant II
Provided administrative support to the Aviation Flight Test Directorate s (AFTD) maintenance and logistics division, including creating and modifying key documents, reports, spreadsheets, and Microsoft PowerPoint presentations.
Coordinated and managed high-volume calendars, posted appointments and personnel scheduling, and documented work hours, along with maintaining accountability and security of assets (e.g. cell phones, cameras).
Organized and executed Official Use Only / Sensitive-Level information destruction program within the division.
Security ￨ Visitor Control
Provided integral support for AFTD by ensuring visitor control to a secure facility at the airfield, including issuing, maintaining, and / or cancelling swipe cards for military officers, contractors, employees, and vendors to the facility; maintaining and updating visit request database and list; and conducting essential internal / external security checks.
Actively monitored closed circuit TV systems / gates while ensuring gates were only accessible to authorized individuals, and provided accessibility to key meetings for those in the military, Department of Army Civilians, and contractors.
Maximized use of security software at Redstone Test Center and AFTD to promote efficient application of design.
Customer Support Specialist
Built and sustained a superior brand image by providing customer service and support to a large-scale customer base, including providing assistance with regard to billing, service plans, products, and software / hardware issues.
Engineering Support Specialist
Efficiently processed, reviewed, approved, and electronically entered engineer support documents using document imaging / scanning hardware and software into TVA s Business Support Library (BSL), including inputting data from various engineering disciplines into a proprietary database while adhering to QA / QC, SPP, and regulatory requirements.
Delivered quality-focused engineering administrative support for the U.S. s first nuclear unit to come online in the 21st century, including handling all facets of document preparation, imaging / scanning, and data management, as well as collecting and inputting all information from diverse engineering disciplines into a company-specific database.
Processed Engineering Work Requests (EWR) and reviewed and approved Engineering Design Change documents.
Led targeted administrative support in a general office and bonded warehouse facility, including building strong customer relationships by responding to key concerns, coordinating wide-ranging office support services (e.g. purchasing, facilities management), and maintaining responsibility for office accounting and bookkeeping activities.
Extensive Studies Design Visualization ￨ Management Information Systems ￨ Liberal Arts
Certification in Microsoft Office
Microsoft Office Professional ￨ Microsoft SharePoint ￨ Adobe Acrobat Pro
Holds Current Active Secret / SCI Clearance
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