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Marla Storm 0000 xxxxxx xxxx , xxxx , xxxxx 00000-6040





  Offer broad business experience in areas ranging from customer service, sales support and contract negotiations to office administration, accounting/finance, cost controls, and performance analysis

  Effective communication, consultation, presentation, and interpersonal relation skills; adept in identifying customer needs and delivering optimal solutions

  Proficiently plan, coordinate and manage workflow/projects to maximize productivity , efficiency and use of time and resources in achieving deadlines and goals

  Self-motivated; equally effective in independent and collaborative teamwork roles

  Solid MS Word and Excel skills, with experience in data entry, wordprocessing and spreadsheets; able to rapidly learn new systems, software and applications


Professional Background


Owner, Sylvia Enterprises LLC; 2010-Present

  Co-own and manage property leasing facility space to local hospital

  Proficiently manage accounting and financial operations

  Persuasively steer contract negotiations to maintain competitive edge while maximizing bottom-line profits; maintain productive tenant relationships


Customer Relations Representative, Lanier World Wide; 1996-2001

  Contributed strong leadership skills toward collaborating in planning and coordinating installation of office equipment as well as providing supporting employee training

  Assisted in conducting productivity studies instrumental to evaluating, defining and meeting client needs as well as analyzing expenditures in order to ensure optimal allocation of financial resources

  Consistently provided quality customer care in consulting on needs, presenting customized solutions and resolving issues; played solid role in building loyalty and driving sales by ensuring customer satisfaction

  Concurrently managed administrative functions ranging from client correspondence and Excel spreadsheet production to presentations development and sales support




BS in Metropolitan Studies-Business Administration w/minor in Public Policy; 1996

Ramapo College-Mahwah, NJ


Community Leadership


Member, Special Education Parent Committee for River Vale, NJ; 2014-Present

  Assist parents of children with special needs; includes coordinating programming, speakers and resources for the community

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