Results-focused leader specializing in driving operations growth, building dynamic teams, creating strategic HR initiatives, providing world-class employee relations, and cultivating a strong company image

eager to offer 23 years experience toward maximizing your organization s success.

         Highly Credentialed SPHR who makes decisions to reflect positively on operational efficiency, corporate well-being, and employee satisfaction, including leading quality staff recruitment to encourage diversity, low turnover, and superior company loyalty and further designing innovative policies and processes in compliance with key regulations.

         Ambitious Self-Starter who maintains comprehensive knowledge of industry trends to address and align workforce design; uses talents with employment / labor laws, EEO regulations / guidelines, and new legislation; and serves as a proactive senior-level management team member to continually drive business growth within competitive markets.

Lowe s Home Improvement

(2005 2015)

Human Resources Manager

Area District Social Media Recruiting Captain

         Capitalized on the opportunity to lead forward-thinking human resources operations, including maintaining productive retail work environments generating $50+ million in sales in collaboration with store and senior staff management teams.

         Expertly coordinated subordinate and staff work activities relating to employment compensation, labor relations, and employee relations, including resolving understaffing, terminating employees, and administering disciplinary procedures.

         Administered compensation, benefits, performance management systems, and safety and recreation programs, and further worked to actively analyze and / or modify compensation and benefits policies to establish competitive benefits programs.

         Educated and advised employees on group health plans, voluntary benefits, and 401(k) retirement plans, managed employee offer process with 10% at the exempt level, and conducted key salary survey research for all types of positions.

         Handled leave administration, including staff notifications and vendor management, disability programs, and health benefits.

  Cost-effectively established and monitored employee pay scales.

  Personally built a large-scale comprehensive employee recruiting strategy.

  Represented the organization at personnel-related hearing and investigations.

  Conducted orientation sessions and organized on-the-job training for all new hires.

  Liaised among employees and insurance carriers to resolve challenges and clarify benefits.

  Updated key human resource metrics, including turnover and terminations using HRMS tools.

  Grew store team and promoted success via strong leadership and training program administration.

  Saved the company $1.4 million in claims payouts in 2014 due to negotiations at general liability hearings.

  Successfully managed workforce sizes in multiple facilities ranging from 170 250 employees per facility.

  Led technical training and personal development classes, including delivering topics such as team building, communications, Ken Blanchard Situational Leadership Training Module, and Union Avoidance.

Yyyyyy x. yyyyyy Page Two (xxx-xxx-xxxx

Food Lion

(1999 2005)

Store Manager

         Utilized broad scope of industry knowledge toward directing fast-paced store operations, including recruiting, training, mentoring, and managing a customer service-focused staff of 60 sales associates, 9 team leaders, and 4 assistant managers.

         Maximized use of labor resources to achieve objectives by prioritizing labor resources, scheduling, and associates workflow, along with cost-effectively planning budgets, conducting profit / loss reporting, and handling store inventories.

  Improved sales volume by 30% in less than 1 year.

  Generated substantial repeat business via customer service excellence.

  Instructed staff on how to efficiently resolve difficult or complicated tasks.

  Increased profits via effective sales training and troubleshooting of profit / loss.

  Successfully realigned staffing structure to ensure positive payroll leverage within 90 days.

Acosta Sales

(1992 1999)

Regional Sales Manager

         Strategically steered recruitment, training / development, and performance evaluations for sales / marketing professionals, including comprehensively attaining sales goals by planning and prioritizing key scheduling and workflow.

         Led targeted coordination and management of marketing activities and policies to promote core product and services.

         Collaborated with developers, advertisers, and production managers to market products and services to meet objectives.

         Built and sustained profitable partnerships with manufacturers, vendors, sales / marketing, and customer support staff.

  Profitably coordinated and led promotional activities and tradeshows.

  Defined and tracked campaign effectiveness and adjusted strategies to meet needs.

  Traveled nationally to meet personally with customers and deliver clear company messages.

  Consistently preserved brand integrity by monitoring the consistency and quality of marketing content.

Capella University

Master of Business Administration (Human Resources Emphasis)

University of South Carolina

Bachelor of Business Management

University of South Carolina

Associate of Computer Science Associate of Fine Arts

Six Sigma Certificate Alison Training Institute

Professional Leadership Training Certification Lowe s Home Improvement

Senior Professional in Human Resources (SPHR) Certification HRIC Certification Institute

Situational Leadership I / II Certification Ken Blanchard CPR Certification (Adult / Infant) American Red Cross

Microsoft Office Suite PeopleSoft

Kronos Brassring Staffworks CTA

Member, Society of Human Resource Management (SHRM)

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am seeking a challenging [ Insert Job Title ] role, and am submitting my resume for your review.

I am excited to build a rewarding career with your company, and can offer cross-functional experience in Human Resources Operations, Employee Recruitment, Team Building, Mentoring / Coaching, Performance Management Systems, New Hire Orientations, and Training Program Development. I am also well-versed in Multi-Facility Management, Organizational Management, Change Management, Strategic Analysis / Planning, and Regulatory Compliance.

To complement my background, please note that I attained a Master of Business Administration (Human Resources Emphasis) from Capella University and a Bachelor of Business Management, Associate of Computer Science, and Associate of Fine Arts from the University of South Carolina. I am recognized as a Senior Professional Human Resources (SPHR) and hold a Six Sigma Certificate, among other professional training / development credentials.

An example of recent experience includes my role as a Human Resources Manager for Lowe s Home Improvement where I led forward-thinking human resources operations, including maintaining productive retail work environments generating $50+ million in sales; coordinating subordinate and staff work activities; administering compensation, benefits, performance management systems, and safety and recreation programs; and educating and advising staff on group health plans, voluntary benefits, and 401(k) retirement plans.

A sampling of my achievements included:

  Cost-effectively establishing and monitoring employee pay scales.

  Personally building a large-scale comprehensive employee recruiting strategy.

  Conducting orientation sessions and organizing on-the-job training for all new hires.

  Managing workforce sizes in multiple facilities ranging from 170 250 employees per facility.

  Updating key human resource metrics, including turnover and terminations using HRMS tools.

  Growing store team and promoting success via strong leadership and training program administration.

  Saving the company $1.4 million in claims payouts in 2014 due to negotiations at general liability hearings.

  Leading technical training and personal development classes, including delivering topics such as team building, communications, Ken Blanchard Situational Leadership Training Module, and Union Avoidance.

[ Suggestion! Address Here Any Skills / Qualifications / Achievements Relevant to the Job Posting ]. As this is just an example of my abilities, please kindly refer to my enclosed resume for additional experience.

I look forward to hearing from you, and thank you in advance for your careful consideration.

Sincerely,

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I would like to thank you for providing me with the opportunity to interview for the [ Insert Job Title of Position You Interviewed For ] position currently available within your company. Having gained a deeper insight into the job requirements, I am confident that you will find me to be an incredible asset toward achieving your goals.

As previously discussed, I am a performance-driven leader who offers experience in Human Resources Operations, Employee Recruitment, Team Building, Mentoring / Coaching, Performance Management Systems, New Hire Orientations, and Training Program Development, and can demonstrate talent in Multi-Facility Management, Organizational Management, Change Management, Strategic Analysis / Planning, and Regulatory Compliance. Please recall that I attained a Master of Business Administration (Human Resources Emphasis) from Capella University and a Bachelor of Business Management, Associate of Computer Science, and Associate of Fine Arts from the University of South Carolina. I am recognized as a Senior Professional Human Resources (SPHR) and hold a Six Sigma Certificate, among other professional training / development credentials.

Throughout my career, I have excelled in progressive human resources, regional operations, and store management roles for high-profile employers such as Lowe s Home Improvement, Food Lion, and Acosta Sales. During this time, I successfully trained, mentored, and managed top-performing teams; developed cost-effective organizational processes and labor relations-driven initiatives; coordinated and managed all facets of benefits administration; resolved employee conflicts with tact and diplomacy; and continually built dynamic staff to promote a strong company brand that consistently delivers world-class services in competitive markets. [ Suggestion! Address Here Any Relevant Skills / Qualifications / Achievements Discussed During Your Interview ] For the sum of these reasons, I am confident that I can attain success in a rewarding [ Insert Job Title ] role within your company.

Should you have any additional questions, please feel free to contact me at your earliest convenience. I would like to extend my thanks once again for the enlightening interview, and look forward to a positive response from you.

Sincerely,

Yyyyyy x. yyyyyy