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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 (xxx-xxx-xxxx abc@xyz.com

 

Human Resources Expert

 

Dynamic and skillful retail operations and leadership expert with expertise in a wide variety of team management-focused areas. Leverages skills to achieve organizational goals and duties in both team-focused and independent settings. Possesses keen ability to immediately build rapport with individuals and groups at all levels. Adept at thriving in high-pressure environments that demand strong attention to detail and flexibility. Seeking a new and exciting Human Resources Generalist role that will allow for use of diverse skill sets, as well as offer opportunities for development in areas such as performance management and employee relations.

 

HR Expertise

 

Human Resources | Training & Development | Staff Recruitment & Turnover Reduction

Performance Assessment | Personnel Supervision | Operations/Department Management | Interpersonal Skills

 

Key Areas of Knowledge

 

Regulatory Compliance | Customer Care | Guest Service Delivery | Problem Solving Organization

Administrative Acumen | Time Management | Critical Thinking | Leadership | Communication | MS Office Suite

 

Professional Experience

 

 

PAREXEL International: Human Resources SPecialist, Durham, nc (2016-present)

         Interpret, communicate, and provide guidance to employees and managers in all HR-related processes, policies, laws, standards, and government regulations

         Train on a range of topics includes basic benefits, leave of absence, FMLA, Worker s Compensation, as well as immigration including international transfers, policy interpretation and process improvement efforts

         Also oversee FMLA, leaves of absence, accommodations and Worker s Compensation claims in North America

         Facilitate New Hire Orientation on a bi-weekly basis

         Act as the immigration liaison for employees in North America on employment-based temporary visas and green cards; assist and facilitate the international transfer process for employees coming to the US and Canada

         Generate difficult reports, and customize them for targeted audiences as needed

         Analyze report data and suggest recommendations, impacts, etc.

         Participate in global projects and cross-functional initiatives

         Act as a subject matter expert (SME) for team metrics in Latin America and North America; handle core functions such as process improvement and immigration

 

Target: Executive Team Leader Human Resources, Gaithersburg, md (2014-2015)

         Managed all Human Resources functions for a store location comprised of over 250 employees with $60M in yearly sales

         Handled staffing, on boarding, training and development, scheduling, payroll, employee relations and performance management, including terminations

         Promoted a strong store culture focused on company best practice, repair of internal metrics via store action plans, and training/development at all employee levels

         Fostered routines focused on maintaining regulatory compliance using training that adheres to legal standards

         Seasonally staffed entire store for the fourth quarter in 2014 and maintained a turnover rate 15% less than goal over a 12-month period

Yyyyyy x. yyyyyy

Continued

 

Executive Team Leader Sales Floor, columbia, md (2012-2014)

         Acted as leader on duty responsible for all work centers and processes within a $80M-earning store location

         Achieved a 100% completion rate across all weekly workload metrics; included fueling sales through careful floor management and overseeing operations for multiple departments within the store

         Personally provided training, feedback, and talent management for a team of over 50 personnel

         Recruited, selected, and developed personnel to create an engaged, talented team focused on achieving results

 

Senior Team Leader Hardlines, garner, nc (2010-2012)

         Performed on-duty leadership functions, involving management of total store operations

         Modeled and drove proactive guest service; executed innovative new initiatives while leading the store team through new company rollout processes

         Actively participated in the performance management process; included recognizing potential, provision of coaching, and delivery of meaningful feedback to all managed personnel

 

Education & Credentials

 

Bachelor of Arts, Psychology with Communications Sciences/Disorders Minor, East Carolina University (2009)

Presently enrolled in a PHR prep course in Spring 2018, with plans to take the exam in Summer 2018

 

 

 

 

 

 

 

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