Information Technology Professional, with expertise in multiple related functions including web development, laboratory auditing, system maintenance and application design, seeking a challenging assignment supporting Manufacturing Compliance

  Exceptional demonstrable skills in multiple related areas including custom PC design, system repair, networking, DNS servers, mail server, data recovery, web development/implementation, e-commerce, graphic design, technical writing, HTML, PHP, database management and use of social media

  Expertise in use of SAP, MS Word/Excel, Android Studio, Eclipse, Adobe Photoshop/Illustrator/Dreamweaver, MySQL and FileZilla; Operating Systems include Windows 3.1, 95/98, XP, Vista 7/8/10, Windows Server 2003, Linux Ubuntu, MS-DOS 6.22, AS/4000

  Strengths in working independently to achieve completion of assignments within required timeframes as well as budgetary parameters; perform audits, participate in developing marketing and promotion of services and products, resolve technical/administrative issues and perform all needed certification inspections to ensure regulatory and organizational compliance

Administrative Support

Maleko Personnel 2017 - Present

         Effectively perform wide range of office support and administrative assignments, as directed by company management.

Web Developer/Graphic Designer

Self-Employed 2015 - 2017

         Successfully conducted computer and network repairs as directed by clients; also performed upgrades, developed websites to meet e-commerce needs and delivered outstanding graphic designs for accounts.

Field Representative II

Underwriters Laboratories 2008 - 2015

         Expertly utilized experience to assess project SOW and identify product/systems requirements in preparation for completing assignments within required timeframes; ensured integrity of UL trademark designation by auditing products, processes, system and materials used at multiple sites/factories to assure compliance with applicable technical requirements.

         Held lead role in promoting/marketing/selling new and existing UL services and regularly worked with internal/external customers in resolving technical as well as administrative issues; also performed safety/non-safety certification inspection and field evaluations in alignment with performance standards/requirements and continually analyzed test results against applicable requirements.

         Employed technical experience and judgment to determine if any non-compliance variations were compromising use of UL trademark and if alternative was acceptable; also audited customer QA programs, analyzed test results against UL requirements, verified accuracy of manufacturing measuring equipment and reviewed production/inspection/shipping records to ensure adherence to UL requirements.

         For situations involving variations on UL requirements, evaluated/facilitated corrective actions and continually communicated with manufacturers, customers, regulatory agencies and other involved entities regarding performing safety/non-safety certification inspections; investigated misuse of UL trademark when necessary.

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Professional Synopsis continued from Page One

Software/Hardware Support

Valley AG Software 2004 - 2007

         Skillfully installed/repaired software/hardware/peripherals utilizing telephone interaction, remote desktop manipulation or on-site visits; recorded data communication transactions, problems/remediation and installation actions.

         Referred to technical manuals, interfaced with end-users and performed various diagnostic actions to resolve problems and provide technical support; also conferred with staff/users/management to set requirements for new systems/modifications.

         Was considered go to individual for resolving complex hardware issues including wireless communication, PCs/servers, various hand-held devices, printers, monitors, LCD displays, cameras, radio and others.

         Skillfully hand-fabricated cables and Ethernet cross-overs, and equipment supporting calibration of field devices that communicated with organizational software.

         During 2006-2007 collaborated with company programmer on redesign of organization website, which also served as users/support staff portal.

         Developed application containing diagnostic utilities/technical documentation to assist during support calls/on-site visits, and designed application allowing camera department access to servers using WiFi or through web server via Dell Axim, which assisted department in remotely controlling surveillance cameras and, for future use, would support end-user remote troubleshooting.

Graphics & e-Commerce Development

Printxcel 2001 - 2004

         Designed/duplicated graphics for use in large-organization and government payroll checks, narcotics prescriptions and other high-security documents; utilized such software as Photoshop, Illustrator, Quark Express and Free Hand, and hardware that included PCs, Mac s, Linux boxes, printers and negative film equipment that was networked through a cross-platform server.

         Acknowledgement of subject matter expertise by organizational management resulted in being assigned to e-commerce web development team; designed databases and connected to web interface, authored multiple scripts and developed average of four e-commerce websites weekly.

IT Support

Total Knowledge Computer Service 2000 - 2001

         Identified/resolved technical requirements of clients including installing needed hardware/software/drivers, installed/configured LANs/WANs, managed configurations to ensure communication among all networked equipment and tested everything to ensure proper functioning.

         Continually upgraded software/patches/OSs, installed monitors/keyboards/printers, troubleshot hardware/software, served as technical resource for computer issues, and responded to tickets/emails concerning multiple computer problems/issues.

         Also installed/updated security anti-virus software, organized IPs, trained users on new software, analyzed network problems, performed preventative maintenance, explained networks/equipment to end-users and maintained documentation covering all performed activities.

Provide monthly volunteer support for Mental Health / Drug Treatment Center

Contribution to local homeless shelter

Date

Hiring Agent Name

Title

Company Name

Address

City, State Zip Code

Dear :

I am currently seeking to utilize my in-depth Information Technology design, web development, auditing, system maintenance and application design experience in a challenging assignment supporting Manufacturing Compliance and am submitting my resume for your review.

As demonstrated in the accompanying resume, I have held numerous IT-related assignments over the past 18 years including as a graphic designer and web developer, a provider of software/hardware support, an e-commerce developer, and for Underwriters Laboratory a seven-year assignment as a Field Representative.

During these assignments I have gained:

  Exceptional demonstrable skills in multiple related areas including custom PC design, system repair, networking, DNS servers, mail server, data recovery, technical writing, HTML, PHP, database management and use of social media

  Expertise in use of SAP, MS Word/Excel, Adobe Photoshop/Illustrator/Dreamweaver, Android Studio, Eclipse, MySQL and FileZilla, and Operating Systems including Windows 3.1, 95/98, XP, Vista 7/8/10, Windows Server 2003, Linux Ubuntu, MS-DOS 6.22, AS/4000

  Strengths in working independently to achieve completion of assignments within required timeframes as well as budgetary parameters, performing audits, participating in developing marketing and promotion of services and products, resolving technical/administrative issues and performing all needed certification inspections to ensure regulatory and organizational compliance

Throughout my career I have exhibited a commitment to quality and consistent compliance with critical governing directives, standards, policies and procedures. I am confident in my ability to deliver immediate and long-term results, and you will find me to be a performance-driven leader and collaborative team player focused on achieving and surpassing goals.

I am eager to discuss how my qualifications match your needs, and look forward to interviewing with you at your earliest convenience.

In advance, I thank you for your time and consideration.

Sincerely,

Yyyyyy x. yyyyyy

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