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Yyyyyy x. yyyyyy

6510 Undestad St. | Xxxxxx, XXXXXX xxxxxxxxx-xxx-xxxx |


Profile of Qualifications


Clinic Administration | Process Improvement | Project Management | Claims processing | Charting & Billing | Process Auditing

Service Delivery Methods | Interpersonal Communication | Human Resources (Hiring, Management, Professional Development)

Customer Relations | Schedule Coordination | Time Management | Problem Solving | Critical Thinking | Strategic Planning

Fundraising & Volunteerism | ICD 10 | MS Excel, Visio, Word, PowerPoint, Project | Software Proficiency


Dynamic and focused professional with a passion for achieving win-win solutions in fast-paced administrative environments. Exhibits a proven ability to spring ideas into action and manage processes from ideation to fruition. Skilled in leveraging active listening skills to perform needs assessments and achieve objectives as both an independent achiever and cross-functional team member. Adept in effectively navigating a matrixed organization. Seeking a challenging and exciting new that will allow for growth.


Professional Experience


Advancements in Allergy and Asthma Care | Clinic Administrator 2004 Present

  Oversee project management and implementation of initiatives of various sized and complexity; includes hiring and ICD 10 conversion in order to optimize various clinical processes

  Act as a process and configuration owner in order to implement use of the EHR system in place without incident

  Introduced an end-to-end secure network including a comprehensive disaster recovery plan and thriving automated environmental backup

  Efficaciously manage financial operations and analytics using innovative tools to ensure proficiency; includes the comprehensive management of all internal and external audit processes

  Manage and develop relationships with key stakeholders in order to develop a solid provider network, increase coverage and serve a greater patient population; includes entities such as Allina, Fairview, Children s and Ridgeview

  Skillfully negotiate network and vendor contracts to guarantee mutual benefit for all parties involved

  Evaluate and forecast personnel workflows to ensure proper staffing levels and operations clinic-wide; includes management of scheduling for both the nursing and business departments

  Deliver training focused on government-mandated requirements such as HIPPA, OSHA, XXXXXX Community Measurement, CG Caps Survey, etc.; zero in on interpretation and implementation of all discussed protocols


Office Manager 2002 2004

  Facilitated all quarterly and annual tax reporting processes

  Precisely and carefully managed Accounts Payable, Accounts Receivable, monthly financial reconciliations and payroll

  Developed and set forth holistic action plans centered on the resolution of customer complaints

  Monitored and handled the credentialing/re-credentialing for both new and current providers

  Tenaciously negotiated employee benefits including health insurance, 401k, life insurance and other administered plans


Also worked with the company as a Business Office Associate from 2000 2002

Serve as a Volunteer for the United Way during spare time







Yyyyyy x. yyyyyy

6510 Undestad St. | Xxxxxx, XXXXXX xxxxxxxxx-xxx-xxxx |



March 16, 2018



Hiring Agent Name


Company Name


City/State/Zip Code



Dear [Hiring Agent Name],


I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:


  I bring to any administrative role over 15 years of diverse and comprehensive experience, including a track record of progressively responsible financial expertise and operational proficiency. I am highly skilled in planning out efficient employee workflows and aiming to bolster levels of workplace excellence.


  I boast a proven track record of notable success in all jobs I ve held. I work hard to foster positive customer relations, drive satisfaction levels and, ultimately, represent the company in a positive manner. I often serve as a key player in initiatives that serve to meet the needs of both personnel and customers alike


  As a professional, I am highly comfortable in working to achieve organizational objectives as a member of a cross-functional team, as well as in an individual contributor capacity. I am skilled at completing projects with the utmost in care, often juggling simultaneous endeavors at once.


  My passion for customer service and administrative achievement permeates my career history. I feel that I have a knack for driving connections with others and instilling a sense of trust into all of my professional relationships. My drive to connect with others is, ultimately, what motivates me to achieve greatness.


  Furthermore, I work in my local community to volunteer my free time to working with the United Way. Helping others, independent of serving in helper capacities at work, further contributes to the development of both my work ethic and overall character.


As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.



Yyyyyy x. yyyyyy

Enc. Resume












Yyyyyy x. yyyyyy

6510 Undestad St. | Xxxxxx, XXXXXX xxxxxxxxx-xxx-xxxx |



March 16, 2018



Contact Name

Company Name


City/State/Zip Code



Dear _____________________:


I would like to thank you for providing me the opportunity to interview with you and discuss the exciting (TITLE OF POSITION APPLYING FOR) position currently available with your company. Having gained a deeper insight into the job requirements and your objectives, I am confident you will find me a valuable asset in achieving your goals.


As discussed, my background should translate to dynamic results as a member of your team. In particular, I believe you will find my expertise in (ADDRESS A FEW SKILLS/QUALIFICATIONS/ACHIEVEMENTS RELEVANT TO THE POSITION WHICH YOU DISCUSSED DURING THE INTERVEIW) vital to your immediate and long-term objectives.


Should you have any additional questions, or to further discuss this opportunity, please feel free to contact me at your earliest convenience. Again, thank you for the enlightening interview. I look forward to your response and am eager to contribute to your success.



Yyyyyy x. yyyyyy












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