Qualified and reliable Psychology Research Professional with strong expertise in documenting mental illness and collaborating with psychologists to gather specific data to contribute to the overall health and wellness of psychiatric patients. Thrive in culturally diverse environments. Strong administrative and secretarial experience with keen attention to detail.

Master in Public Health and Bachelor in Clinical Psychology offering an understanding of the public health sciences, population-based research and the community practice of public health with knowledge and skills that can be used in healthcare policy development, along with training in individual mental health and psychological development over a lifetime, and knowledge of normal and abnormal psychological development.

Experience interviewing patients and observing and recording behavior to help psychiatrist determine diagnosis of new patients with mental illnesses in an office environment.

Success in delivering responsive care to patients during times of crises.

Assisted Psychiatrist in diagnosing children with mental illness through strict observation and detailed record keeping of behavior and progress.

Contributed to the treatment of prisoners with mental illness through research and determination of the best solutions and treatment plans.

Proficient in Microsoft Office, Internet Explorer, Netscape, Peachtree Software, Shop Order Software, Corporate Image Workstation, EVID, SOLD, Mainfram, ARGO, and Quickbooks 2008.

Research Assistant- 2-15-Present

Georgia Psychiatry, Atlanta, GA

Demonstrated excellent knowledge of clinical populations research to screen, enroll and test patients suffering with Schizophrenia and their caregivers within a randomized open-label study according to employer policies and procedures.

Office Manager- 2014-Present

Atlanta Psychiatry & Sleep Medicine, Atlanta, GA

Applied clinical assessment methods and practical solutions to human behavior issues, while utilizing a strong understanding of applied psychology concepts including theory, trends and empirical findings.

Created a written record and statistical representation of client s behavior and administration of therapeutic procedures as directed by Psychiatrist.

Collaborate with physicians and other services to meet patient s needs and provided consultation to PCP and health educators on matters relating to mental health.

Oversaw all Administrative responsibilities including supervision of staff, maintaining confidential medical records and processing all insurance billing.

Mental Health Assistant- 2013-Present

Peachford Hospital, Atlanta, GA

Provided education, counseling, and support services to individuals and families experiencing mental health issues through collaboration with patient care team and implementation of treatment plans, intervention strategies, and patient advocacy.

Received Patient Safety Award for saving a patient s life who was suffering from a heart attack as a result of quick thinking and exceptional observational skills.

Commended by senior management for service excellence in discovering illegal drugs during a routine body search, preventing over-dose.

Personal Banker/Assistant Manager- 2009-2013

Wells Fargo, Atlanta, GA

Successfully equipped branch staff members with the knowledge and tools to perform at a high standard, resulting in process improvement and excellent customer satisfaction.

Supported bank operational activities and financial services through processing new account transactions, assisting customers in their selection of accounts and services, and cross-selling of the bank s products and services.

Demonstrated strong knowledge of bank processes including teller responsibilities, the vault, safe deposit, lines of credit, and credit applications.

Ranked 1^st and 2^nd in total sales credit for the state of Georgia in 2009 through a strong commitment to excellence and exquisite attention to detail.

Received Northside Service Spotlight Award for the branch providing the best customer service in the Southeast.

Teller Manager- 2007-2009

Wells Fargo, Atlanta, GA

Enhanced customer service and minimized customer wait time through excellent supervision and training of bank tellers, with a strong focus on representing the bank in a courteous, professional manner while providing prompt, efficient and accurate service in processing financial transactions.

Received a shop score of 5 (Maximum) for Customer Service and entrusted to assist other branches in learning how to provide high level customer service.

Administrative Assistant/Executive Secretary/Bookkeeper- 2004-2009

Euro Blind, Atlanta, GA

Performed the capacity of Sales Specialist, Customer Service Representative, Secretary and Accounting Specialist with 100% accuracy and strong attention to detail.

Acquired detailed orders from customers and entered orders for the manufacturer, sent invoices to customers and utilized excellent problem solving skills to resolve all customer issues, and confirmed all transactions and checks and discrepancy analysis, and handled weekly business banking deposits.

Assistant Psychotherapist- 1998-2003

Dr. Chegini Office, Atlanta, GA

Observed and recorded information about patients, specifically focusing on children, and assisted psychotherapist in providing individualized treatment plans.

Monitored and recorded patient progress and response to specific treatment plan.

Participated in counseling sessions based upon set treatment plan with patients and under the direction of the psychotherapist

Wrote detailed reports about patient behavior, appearance, response to treatment and overall health and wellbeing.

Assistant Psychotherapist- 1995-1998

Dr. Najaty Office, Atlanta, GA

Observed and recorded information about patients including monitoring progress and reported all findings to Psychotherapist while also completing cross training with other assistant psychotherapists.

Master of Science in Public Health, Argosy University, Atlanta, GA, 2015

Bachelor of Science in Clinical Psychology, Tehran University, Tehran, Iran, 1996

CNA/CPR/CPI/GCP

Intern, Azadi Hospital

Social Worker, Amene Orphanage

Social Worker, Court System

Field Agent, National Population Census