Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx
Home Phonexxx-xxx-xxxx

Cell Phonexxx-xxx-xxxx
Email: abc@xyz.com

Citizenship: Confirm

SSN: xxx-xx-xxxx

Veteran s Preference: Insert

Job Announcement Number: Insert
Job Title: Insert

Department: Insert

Summary

Possess a long, successful track record of success in serving as a contact point for various programs and organizations. Results-focused with an unwavering commitment to achieving organizational and programmatic goals, both independently and in teams. Seeking a role in that will allow for delivery of management and guidance across program planning and development that is evidence-based in nature and aligns with the mission of an innovative agency.

Core Competencies

Staff Relations, Community Engagement, Interpersonal Communication, Relationship Building, Law & Policy Enforcement, Supervision, Federal Acquisition Regulations, Organizational Policy, Action Planning, Critical Thinking, Problem Solving, Time Management, Pegasys Financial Database, Microsoft Office Suite

Professional Experience
MM/2009-Present

Superior Court of DC, Social Services Division

Washington, DC
Salary: Insert
Hours: XX/week
Supervisor: Jackie Wright, Phonexxx-xxx-xxxx; May be contacted

Supervisory Probation Officer, Interstate Supervision Unit

Lead a team of 10 Probation Officers and two Deputy Clerks in complying with case management protocols. Work collectively as a Unit to lead youth placed on probation in the District of Columbia, but resides in another jurisdiction; also work with youth living in DC but are on probation in another jurisdiction. Monitor and approve time and attendance, leave requests and tours of duty.

Approve special requests for personnel action. Train new Unit staff; identify training needs in the process. Complete case reviews to comply with case management protocols. Edit and approve reports prior to judiciary submission. Guide and coach staff to drive compliance with case management best practices. Author monthly statistical reports. Represent the unit at community meetings and forums. Also act in an Interstate Compact Representative capacity.

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Kathy L. Holiday-Crawford Page 2 of 4

MM/2004-MM/2009

Superior Court of DC, Social Services Division

Washington, DC
Salary: Insert
Hours: XX/week
Supervisor: Willard Stephens (Retired), Phone xxx-xxx-xxxx ; May be contacted

Administrative Supervisory Probation Officer, Operations and Contracts

Oversaw the Court Social Services Division s NPS Funds; included monitoring spending trends and offering justification for budget requests. Administered the Division s Purchase of Service Program and ensured spending from the Purchase of Service Budget stayed within the allocated limit. Monitored CSSD Rental Leases to deliver excellent service and approve payment in a timely manner. Developed budget request spreadsheets and justification reports, as well as approved purchase requests. Assessed service referrals to determine appropriate vendors. Handled all COTR to 29 Contracts. Led site visits to monitor compliance with contract specifications and service delivery progress. Authorized vendor payments for all services rendered.

Developed and coordinated fairs and pre-bid conferences for prospective vendors. Worked with ASD to create Statement of Works (SOWs) and solicitations for procurement options for the Division. Established the scope and justification for the budget to develop the CSSD BARJs. Managed the negotiation of space and equipment; modified contracts as well. Administered the Internship Program; recruited, trained, placed and monitored progress of hires. Led the CSSD New Employees Training Academy and worked as a Training Liaison for the Center for Education and Training. Named as the Project Manager for the Juvenile Accountability Block Grant due to vast expertise and drive to succeed. Completed monthly statistical reports as needed.

MM/2001-MM/2002

Superior Court of DC, Social Services Division

Washington, DC
Salary: Insert
Hours: XX/week
Supervisor: Richard Baker (Retired): Phone: Insert; May/not be contacted

Senior Probation Officer, Child Abuse Unit

Acted in a temporary reassignment capacity to oversee a full, vacant caseload due to resignation of a peer colleague. Offered sound management services for cases assigned to the Child Abuse Unit. Investigated physical and sexual abuse allegations via home and school visits to interview families and victimized children to collect information. Monitored supervised visits with youth and adult family members. Completed criminal background checks. Prepared an all-inclusive court report that detailed suggestions to the judiciary. Testified during court cases as needed.

MM/2000-MM/2004

Superior Court of DC, Social Services Division

Washington, DC
Salary: Insert
Hours: XX/week
Supervisor: Denise Coates (Retired): Phone: Insert; May/not be contacted

Administrative Senior Probation Officer, Operations and Contracts

Managed the CSSD Purchase of Services Program. Reviewed submitted referrals for completeness. Authorized vendors to deliver therapeutic services to families that lacked health insurance and/or financial means to pursue the services independently. Assessed invoices and progress reports used to permit service payments.

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Kathy L. Holiday-Crawford Page 3 of 4

Administrative Senior Probation Officer, Operations and Contracts, Continued

Spearheaded operations for the Internship Program; recruited students for field placement within Court Social Services. Monitored Interstate Compact cases and assigned them to POs for interstate supervision purposes. Completed monthly statistical reports with great accuracy.

MM/1989-MM/1999

Superior Court of DC, Social Services Division

Washington, DC

Salary: Insert

Hours: XX/week

Supervisor: Denise Coates (Williams, Retired); Phone: Insert; May/not be contacted

Senior Probation Officer, Juvenile Diagnostic Unit

Served during the diagnostic phase of the social study period to assess the total life situation of the client in order to develop a treatment plan that covered knowledge of self and belief in the juvenile justice system. Interviewed court-involved youth and their respective families to gather data included in a report used by the Court to assist the judiciary in developing a treatment plan. Conducted home and school visits to gather data as needed. Made therapeutic service referrals. Created Social Study Reports for the Court comprised of a treatment plan and disposition suggestions. Completed Domestic Relations Home Studies to make custody recommendations. Appeared in court to testify as needed.

07/1983-05/1989

Xxxxxx Division of Parole and Probation

Beltsville, XXXXXX

Salary: Insert

Hours: XX/week

Supervisor: Haru Wilkins (Retired); Phone: Insert; May/not be contacted

Parole and Probation Agent, Senior

Served in a senior capacity to manage a mixed caseload; ensured compliance with probation or parole order in each instance. Supervised a mixed caseload of probationers and parolees to comply with court and/or parole release orders. Led individual counseling sessions, as well as conducted home and employment visits. Confirmed the compliance of special conditions. Completed violation and revocations reports to detail adverse conditions. Conducted urine analysis to drive compliance with substance abuse restrictions. Testified in court as requested.

Education

Bowie State University

Degree: Master s Program Credits

Major: Public Administration

Earned: 08/1984-05/1987

GPA: XX/4.0 scale

Credit Hours Earned: 24 semester hours

Bowie State University

Degree: Bachelor of Science

Major: Social Work with Business Administration Minor

Earned: 05/1982

GPA: XX/4.0 scale

Credit Hours Earned: XX semester hours

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Kathy L. Holiday-Crawford Page 4 of 4

Training & Certification

Pegasys Financial System Training/Certification

SMART Purchase Training

COTOR Training/Certification

Building High Performance Teams

Procurement Guidelines for DC Courts/Federal Government

Coaching to Win

ARISE Life Skills

Creating a Motivating Work Environment

Mandatory Reporter Certification, The Gregory Project

Power, Influence, Authority and Leadership

BARJ Training/Certification

Compassion Fatigue

PG County Transgender Forum

Disproportionate Minority Contact

Domestic Violence in Families

FGC Training for Managers

XXXXXX State Police and Public Safety Academy - Graduate

Negotiating and Influencing Skills: Getting to Yes

Communicating with Confidence

Managing Difficult Employees

Quick Start for Managers

HR Policies, Performance Management and Best Practices

Statistical Data Training

Electronic Time and Attendance Management

Addressing the Needs of LGBTQ Youth

Customer Service Relationship Management

Child Sexual Abuse & Exploration Training

Resolving Workplace Conflict

Professional Writing Skills at a Glance

Bullying in the Workplace

Managing Chaos: Tools to Set Priorities and Make Decisions

Stepping up to Leadership

Winning Writing Skills

Interstate Commission for Juvenile Rules Training

Leadership in a Diverse Court

High Impact Feedback and Employee Engagement Environment

Languages

English: Native (confirm)

References

Name, Job Title

Phone

Name, Job Title

Phone

Name, Job Title

Phone

Page 4 of 4

Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx
Home Phonexxx-xxx-xxxx

Cell Phonexxx-xxx-xxxx
Email: abc@xyz.com

Citizenship: Confirm

SSN: xxx-xx-xxxx

Veteran s Preference: Insert

Job Announcement Number: Insert
Job Title: Insert

Department: Insert

KNOWLEDGE, SKILLS & ABILITIES (KSAs)

FACTOR A: List information here.

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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx
Home Phonexxx-xxx-xxxx

Cell Phonexxx-xxx-xxxx
Email: abc@xyz.com

Citizenship: Confirm

SSN: xxx-xx-xxxx

Veteran s Preference: Insert

Job Announcement Number: Insert
Job Title: Insert

Department: Insert

March 16, 2018

Hiring Agent Name/Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

I bring to any helping role a proven track record of success in serving as a contact point for various programs and organizations. My commitment to achieving goals, both individually and collectively, drives me to work my hardest each day.

As a professional, my hope as I move ahead is to serve others in an environment that will allow for delivery of my guidance across vital program planning and development efforts. I am often regarded by colleagues and customers alike as a subject matter expert and trusted trainer.

I lead by example and engage actively in ongoing professional development to demonstrate to others that I am a lifelong learner. Formally, I have a B.S.W. with a Minor in Business Administration, paired with completed graduate-level courses in Public Administration.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Kathy L. Holiday-Crawford

Enc. Resume