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Yyyyyy x. yyyyyy

xxxxxx 1/2 Riverside Drive #0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Proficient, accomplished Customer Service professional seeking to apply comprehensive skill sets and many years of experience to a rewarding new role in Airline Customer Service.




  Many years of experience in customer service, quality assurance, transportation operations, safety, organizational collaboration, documentation and problem resolution.

  Conversationally fluent in English and Spanish.

  Licensed in Classes B and P Air Brakes.

  Highly accomplished in interpersonal communication and assessment of detailed criteria.

  Ensure provision of superior client service to generate strong repeat business.

  Adept in collaborating with diverse international clientele to successfully attain program targets.


Professional Background


Scheduler, Air Serve, Los Angeles, CA 2018 - Present

       Effectively assist with preparation and distribution of scheduling of Bus Drivers.


Officer, Transportation Security Administration, Los Angeles, CA 2017

       Skillfully ensured safety and security of passengers, baggage, aircraft and facilities.


MV Transportation 2010 - 2016

Customer Service, Burbank, CA 2010-2016

       Knowledgeably assisted customers, answered questions and facilitated efficient, profitable operations.


Bus Driver, Dallas, TX 2010

       Safely transported passengers and baggage to and from various locations.


Customer Service, Standard Parking, Burbank, CA 2012

       Expertly assisted clientele with parking matters, payments and any disputes over damages.


Delivery Driver, Angel Harvest, Inc., Los Angeles, CA 2009 - 2011

       Efficiently transported donated food to recipients and documented all activities.


Bus Driver, Edison Transportation, Vancouver, BC 2010

       Picked up & delivered passengers to destinations and documented operations.


Bus Driver, Enterprise Rent-A-Car, Inc., Los Angeles, CA 2009

       Knowledgeably operated bus at Los Angeles International Airport and ensured safety of passengers.




Los Angeles Valley College, Van Nuys, CA

Associate of Arts

Yyyyyy x. yyyyyy

Page Two


Other Background


Owner, Evermore Foods, North Hollywood, CA 1993 - 2005

Section Manager and Bartender, Compass Group, Charlotte, NC 1994

Manager, Long's Drugs, Tarzana, CA 1993

USDA-HAACP Compliance Manager, Guss Meat Company, Los Angeles, CA 1982 - 1993

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