- xxxxxx Axxxxxxdemy Cir Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Dear Hiring Manager,

        I am writing this in response to a job vaxxxxxxncy posting for the position of ________________. Please accept my applixxxxxxtion to become part of your team. My resum is attached for your review and consideration.

        What I offer is my bacxxxxxxlaureate degree in Communixxxxxxtion Studies with a minor in Sociology and an upcoming certifixxxxxxtion in HR Management. In addition, I have more than 5 years as an Office Manager with oversight in personnel administration, and more than 6 years in retail sales operations. I am currently with Bloomingdale s as a Handbags Sales Team Leader restoring sales profitability from near zero to more than $100T per season. For more details, please take a moment to go through my resum .

In all my professional engagements in sales and HR administration, I have demonstrated not just my relevant competencies, but also my personal strengths that include a passion for achieving business objectives through sustained people-centric and results-driven work excellence. Along the way, I have also proven my interpersonal communixxxxxxtion skills that help build relationships with customers, employees, stakeholders, and industry professionals so vital in building a productive public reputation, generating sales from repeat business, and fostering word-of-mouth promotion in highly competitive markets.

I am confident that my eduxxxxxxtion, experience, and personal strengths offer the right mix of qualifixxxxxxtions with which I xxxxxxn help achieve your objectives as part of your team. Should you need further clarifixxxxxxtion, or would prefer to schedule an interview, please do not hesitate to reach me through my phone or email address indixxxxxxted in the heading. Thank you for considering me, and I look forward to hearing from you soon.

Sincerely,

NAWAL ABDELFATTAH

Attachment: Resum

- xxxxxx Axxxxxxdemy Cir Ÿ Xxxxxx, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Account Management (Fashion/Cosmetics) HR Administration

Qualifixxxxxxtions Profile

    Highly self-motivated and results-driven management professional with more than 11 years providing high-performance sales, customer service, and personnel administration in the retail industry

    Detail-oriented, analytixxxxxxl and methodixxxxxxl with critixxxxxxl thinking to address work issues even under stress.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communixxxxxxtion skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Sales

    Retail Sales Management

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers, & Suppliers)

    Consumer Lifestyle Trending

    Merchandise Inventory Management

    Product Presentation

Administration

    HR Administration

    Manpower Sourcing & Recruitment

    Talent Retention & Management

    Process/Workflow Improvement

    Organizational Development

    Performance Appraisal

    Xxxxxxreer Development

    Staff Supervision & Training

    Office Administration

    Records & Document Management

    Bilingual in English & Arabic

    MS Office (Word, Excel, Access, & Outlook), MS Project, QuickBooks Pro, Retail Pro

    Email/Webmail, Web Research, & Social Networking,

Professional Experience

Bloomingdale s

    Restore profitability of a department by increasing sales to more than $100T for the season.

    Build and sustain strong relationships with existing and prospective customers as well as suppliers.

    Foster a positive customer shopping experience by providing exceptional customer service and addressing their needs with endorsements and guidance in their purchase decisions, while resolving any customer complaint or issue.

    Train 50 sales associates in meeting sales targets, building customer relations, and for Brand Specialist promotion.

    Led and supervised department operations to run efficiently in the absence of the supervisor, maintaining work schedules, balancing workloads, and managing 2 xxxxxxsh offices.

    Addressed and resolved customer complaints and billing issues that raised Customer Service ranking scores and restored customer confidence for continued patronage.

    Promoted and sold merchandise surpassing monthly and quarterly goals by maintaining am active client book.

    Conducted training/product knowledge seminars that enabled sales associates to contribute to monthly sales growth.

    Exceeded sales targets of $500T within the first 6 months of tenure.

Jack s Surfboards

    Provided HR administrative support in recruiting and screening of applixxxxxxnts, staffing request and grievances.

    Assisted sales operations in providing customer service, merchandise inventory control, and website development.

    Organized files and documents while maintaining daily and weekly staff work schedules and commitments.

    Trained and mentored new associates in operating POS equipment as well as and floor/brand knowledge

Eduxxxxxxtion & Credentials

    XXXXXXLIFORNIA STATE UNIVERSITY OF LONG BEACH Ÿ Long Beach, XXXXXX (2010)

B.A. in Communixxxxxxtion Studies, Minor in Sociology

    GOLDEN WEST COLLEGE Ÿ Xxxxxx, XXXXXX (2007)

Associates in Liberal Arts

Professional Development & Certifixxxxxxtion

    Certifixxxxxxte in HR , Cornell University

Awards & Recognition

    Who Made It Happen Award : For increasing the Handbags Department sales over plan by $50K for the quarter.

    B the Best Award: For exceeding quarterly sales goal, credit applixxxxxxtions goal, client sales goal, sales per hour goal, and being an outstanding leader to the Handbags Team.