IT configuration management and software installation and management leader.

  Experience leading major projects and teams, including difficult personalities.

  Led and created standard configurations for computing resources, and also facilitated user and solution provider forums while also managing servers and computing resources.

  Proficient with Microsoft Word, Excel and Visio.

Boeing Renton, WA 1985-Present

IT Configuration Manager (2011-Present)

  Develop Microsoft Excel Visual Basic scripts to help manage five-year forecasts.

  Provide configuration management support for computing resources and applications.

  Assign requirements definition tasks to team members and ensure performance to plan.

  Validate complex customer requirements with all relevant parties to obtain customer buy-in and ensure customer satisfaction with the deliverable.

  Facilitate development of system integration strategies and architectures that promote the use of common tools and processes.

  Support the installation and upgrade activities of software releases and manage the resources and performance of servers.

Title (1995-2011)

  Installed and implemented CAD/CAM and engineering applications.

Lead, CAD/CAM Support Group (1990-1995)

  Spearheaded the configuration management policy; technical and customer support; and systems and data analysis.

  Participated on technical review boards; with change and configuration management; and special attention groups to resolve critical problems.

Title (1985-1995)

  Developed and maintained applications to backup and restore CAD/CAM data automatically.

  Designed code like C, CLIST and REXX, Fortran, Assembler and shell scripts.

Bachelor of Science (BS), Design Engineering Technology, Brigham Young University Provo, UT

Dale Carnegie Effective Communications Certified, and also completed Transition to Management courses

Completed continuing education coursework, Boeing and the Society of Professional Engineering Employees in Aerospace

Dear Hiring Manager:

With this letter, I wish to express my strong interest in joining your organization as a (INSERT JOB TITLE HERE).

As demonstrated in the accompanying resume, I am an IT configuration management and software installation and management leader. My experience includes leading major projects and teams, including difficult personalities. In this capacity, I ve led and created standard configurations for computing resources, and also facilitated user and solution provider forums while also managing servers and computing resources.

As your employee, you will find me to be a team player committed to exceeding your performance objectives. I have no doubt that I would be a valuable asset to your operations, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

xxx-xxx-xxxx