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3513 Wilkens Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | email@example.com
Management | Retail Operations | Banking | Marketing & Promotion | Sales Acumen | Interpersonal Communication
Administration | Notary Service | Foreign Languages | Confidentiality Standards | Windows/Mac OS | MS Office
Service-driven, self-motivated professional with years of dynamic, progressive experience. Deliverer of unsurpassed customer service in order to satisfy clientele from all backgrounds using sounds needs assessment and rapport-building methods. Exerciser of strong judgement and decision making capabilities, as well as excellent teamwork and time management skills. Work diligently and accurately to achieve organizational goals, both as a team member and individually. Able to field tasks with accuracy and efficiency. Now seeking a Marketing or Management role that will allow for increased professional development and career advancement.
Ascertain customers' respective financial services needs and devise proposals to sell services that address their expressed needs in a comprehensive fashion
Drive contact with prospective clients to present information regarding banking products and services with precision and attention to detail
Complete all sales properly by preparing forms and agreements as fully and accurately as possible
Efficaciously market and sell services, including trusts, investments and check processing services
Evaluate business trends in order to best advise customers on anticipated fluctuations
Facilitate detailed presentations to groups that pertain to the bank s financial services; done in order to attract new clients and educate others on Wells Fargo offerings
Assess costs and the revenue of all agreements to determine the potential for continued profitability
Deliver superb customer service by providing immediate acknowledgement of their desires; follow up by offering solutions in response to their respective personal inquiries
Use a consultative approach in founding and sustaining mutually beneficial customer relationships
Offer detailed clerical support for deposit, consumer loan and business accounts, as well as collections and wires, safe deposit contracts, and pay and receive transactions
Serve in a Backup Teller line capacity and fulfill all teller duties as needed
Maintain current expertise of all relevant Wells Fargo products and procedures
Resolve customer issues and requests in a swift manner that exceeds their expectations
Aim continually to build familiarity with business, consumer and trust entities
Cashed checks and paid out monies upon confirming accuracy of signatures, that written and numerical amounts align with one another, and that accounts have sufficient funds available for use
Assessed checks to locate endorsements and verify additional information e.g. dates, bank names, along with identification of the pay recipients and document legality
Processed term deposits, retirement savings plan contributions, automated teller transactions, night deposits and mail deposits; guaranteed expediency and accuracy in completing all tasks
Counted currency, coins and checks received, both by hand or using a currency-counting machine; done to prepare items for deposit or shipment to the Federal Reserve Bank
Skillfully identified customer needs and made referrals for financial products and services; included issuance of Cashier s Checks, money orders and bank checks
Educated customers about bank products comprehensively and with personalized care
Maintained and balanced assigned cash drawer for the duration of each daily shift
Helped senior citizens and disabled clientele with transactions and other financial needs by delivering assistive accommodations as needed based on their personal circumstances
Adhered stringently to all bank opening and closing procedures at all times; included monitoring bank vaults to ensure accuracy of cash balances
Managed all product services, including ordering, receiving, price changes, damaged product handling and returns
Controlled store expenses in a manner that best maximized profit generation opportunities
Educated and mentored personnel on how to best troubleshoot difficult and complicated sales transactions with finesse
Examined merchandise to ensure accurate pricing and displays; also made certain that each item functioned as it was advertised
Managed and motivated a team to bolster levels of sales and ensure efficiency.
Delivered high-caliber customer service by greeting and assisting each with friendliness and professionalism; replied to customer inquiries and concerns as they arose
Directed and supervised employees as they were engaged in sales, inventory control, cash receipt reconciliation and other customer service functions
Also guided staff on how to handle difficult and complicated sales in a manner that exceeded both client and institutional expectations
Replenished inventory stock by reordering items when inventory dropped to a specified lower level
Developed pricing policies for merchandise in accordance with established profitability requirements
Maintained accurate records for all purchases, sales and requisitions
Enforced safety, health and security rules at all times
Perform duties of supervisees as needed, including cleaning and organizing shelves/displays and selling merchandise
Worked in conjunction with company officials to develop methods to increase sales, expand markets and promote business development
Managed shop operations by ensuring extraordinary performance and customer service
Upheld the functional condition of each serviced vehicle by tending to customer complaints, conducting inspections, repairing engine failures, along with repairing malfunctions in mechanical and electrical systems as they arose
Recorded service and repairs by maintaining immaculate records for each automobile
Operated shop equipment in proper working condition in accordance with operating instructions; effectively troubleshot breakdowns, maintained supply levels, performed preventive maintenance and called for repairs
Counseled employees regarding work concerns and helped them rectify performance deficiencies as they arose
Cooperated with vendors and suppliers to discuss products used in repair work and secure competitive pricing for all items
Associate of Science, Networking and Information Technology, Community College of Xxxxxx County, 2015 Present
3513 Wilkens Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | firstname.lastname@example.org
March 16, 2018
Hiring Agent Name
Dear [Hiring Agent Name],
I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:
I bring to any role years of demonstrated marketing and management acumen. I am skilled in working under pressure to surpass supplier, employer and client expectations alike.
As a professional, I am highly comfortable in achieving organizational greatness both as a functional team member and an independent achiever.
I find that I interact well with individual and group stakeholders at all levels by carefully leveraging my interpersonal communication skills to convey clear messages and describe products/services in a manner that appeals to a diverse client base.
With any role I take on, I possess a leadership style rooted in leading by example, which is evidenced by the way I work with my colleagues. I coach, guide and mentor them in order to develop plans that align with their skill sets. I also show my supervisees that I am not above the level of work they engage in, often taking on the same duties they do.
I am also an expert in needs assessment and tailor my leadership style to fit the desires of each client I serve. My passion for connecting with others motivates me to achieve success.
Independent of my career background, I am in the process of earning an Associate of Science in Networking and Information Technology. I commenced my degree program in 2015 and progress on completion is still ongoing.
As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.
Yyyyyy x. yyyyyy
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