3513 Wilkens Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

Management | Retail Operations | Banking | Marketing & Promotion | Sales Acumen | Interpersonal Communication

Administration | Notary Service | Foreign Languages | Confidentiality Standards | Windows/Mac OS | MS Office

Service-driven, self-motivated professional with years of dynamic, progressive experience. Deliverer of unsurpassed customer service in order to satisfy clientele from all backgrounds using sounds needs assessment and rapport-building methods. Exerciser of strong judgement and decision making capabilities, as well as excellent teamwork and time management skills. Work diligently and accurately to achieve organizational goals, both as a team member and individually. Able to field tasks with accuracy and efficiency. Now seeking a Marketing or Management role that will allow for increased professional development and career advancement.

  Ascertain customers' respective financial services needs and devise proposals to sell services that address their expressed needs in a comprehensive fashion

  Drive contact with prospective clients to present information regarding banking products and services with precision and attention to detail

  Complete all sales properly by preparing forms and agreements as fully and accurately as possible

  Efficaciously market and sell services, including trusts, investments and check processing services

  Evaluate business trends in order to best advise customers on anticipated fluctuations

  Facilitate detailed presentations to groups that pertain to the bank s financial services; done in order to attract new clients and educate others on Wells Fargo offerings

  Assess costs and the revenue of all agreements to determine the potential for continued profitability

  Deliver superb customer service by providing immediate acknowledgement of their desires; follow up by offering solutions in response to their respective personal inquiries

  Use a consultative approach in founding and sustaining mutually beneficial customer relationships

  Offer detailed clerical support for deposit, consumer loan and business accounts, as well as collections and wires, safe deposit contracts, and pay and receive transactions

  Serve in a Backup Teller line capacity and fulfill all teller duties as needed

  Maintain current expertise of all relevant Wells Fargo products and procedures

  Resolve customer issues and requests in a swift manner that exceeds their expectations

  Aim continually to build familiarity with business, consumer and trust entities

  Cashed checks and paid out monies upon confirming accuracy of signatures, that written and numerical amounts align with one another, and that accounts have sufficient funds available for use

  Assessed checks to locate endorsements and verify additional information e.g. dates, bank names, along with identification of the pay recipients and document legality

  Processed term deposits, retirement savings plan contributions, automated teller transactions, night deposits and mail deposits; guaranteed expediency and accuracy in completing all tasks

  Counted currency, coins and checks received, both by hand or using a currency-counting machine; done to prepare items for deposit or shipment to the Federal Reserve Bank

  Skillfully identified customer needs and made referrals for financial products and services; included issuance of Cashier s Checks, money orders and bank checks

  Educated customers about bank products comprehensively and with personalized care

  Maintained and balanced assigned cash drawer for the duration of each daily shift

  Helped senior citizens and disabled clientele with transactions and other financial needs by delivering assistive accommodations as needed based on their personal circumstances

  Adhered stringently to all bank opening and closing procedures at all times; included monitoring bank vaults to ensure accuracy of cash balances

Continued

  Managed all product services, including ordering, receiving, price changes, damaged product handling and returns

  Controlled store expenses in a manner that best maximized profit generation opportunities

  Educated and mentored personnel on how to best troubleshoot difficult and complicated sales transactions with finesse

  Examined merchandise to ensure accurate pricing and displays; also made certain that each item functioned as it was advertised

  Managed and motivated a team to bolster levels of sales and ensure efficiency.

  Delivered high-caliber customer service by greeting and assisting each with friendliness and professionalism; replied to customer inquiries and concerns as they arose

  Directed and supervised employees as they were engaged in sales, inventory control, cash receipt reconciliation and other customer service functions

  Also guided staff on how to handle difficult and complicated sales in a manner that exceeded both client and institutional expectations

  Replenished inventory stock by reordering items when inventory dropped to a specified lower level

  Developed pricing policies for merchandise in accordance with established profitability requirements

  Maintained accurate records for all purchases, sales and requisitions

  Enforced safety, health and security rules at all times

  Perform duties of supervisees as needed, including cleaning and organizing shelves/displays and selling merchandise

  Worked in conjunction with company officials to develop methods to increase sales, expand markets and promote business development

  Managed shop operations by ensuring extraordinary performance and customer service

  Upheld the functional condition of each serviced vehicle by tending to customer complaints, conducting inspections, repairing engine failures, along with repairing malfunctions in mechanical and electrical systems as they arose

  Recorded service and repairs by maintaining immaculate records for each automobile

  Operated shop equipment in proper working condition in accordance with operating instructions; effectively troubleshot breakdowns, maintained supply levels, performed preventive maintenance and called for repairs

  Counseled employees regarding work concerns and helped them rectify performance deficiencies as they arose

  Cooperated with vendors and suppliers to discuss products used in repair work and secure competitive pricing for all items

Associate of Science, Networking and Information Technology, Community College of Xxxxxx County, 2015 Present

3513 Wilkens Ave. | Xxxxxx, XXXXXX xxxxxx xxx-xxx-xxxx | abc@xyz.com

March 16, 2018

Hiring Agent Name

Title

Company Name

Address

City/State/Zip Code

Dear [Hiring Agent Name],

I am currently seeking a challenging career opportunity in a (INSERT TITLE OF TARGET POSITION) capacity and am submitting my resume for your review. In advance, thank you for your time and consideration. As demonstrated in the accompanying resume, my professional qualifications include the following accomplishments:

  I bring to any role years of demonstrated marketing and management acumen. I am skilled in working under pressure to surpass supplier, employer and client expectations alike.

  As a professional, I am highly comfortable in achieving organizational greatness both as a functional team member and an independent achiever.

  I find that I interact well with individual and group stakeholders at all levels by carefully leveraging my interpersonal communication skills to convey clear messages and describe products/services in a manner that appeals to a diverse client base.

  With any role I take on, I possess a leadership style rooted in leading by example, which is evidenced by the way I work with my colleagues. I coach, guide and mentor them in order to develop plans that align with their skill sets. I also show my supervisees that I am not above the level of work they engage in, often taking on the same duties they do.

  I am also an expert in needs assessment and tailor my leadership style to fit the desires of each client I serve. My passion for connecting with others motivates me to achieve success.

  Independent of my career background, I am in the process of earning an Associate of Science in Networking and Information Technology. I commenced my degree program in 2015 and progress on completion is still ongoing.

As an employee, you will find me to be a driven team player committed to supporting you in achieving your objectives through superior performance. I am confident that I could be a valuable asset to your organization, and look forward to interviewing with you in the near future.

Sincerely,

Yyyyyy x. yyyyyy

Enc. Resume