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Yyyyyy x. yyyyyy
1204 Arkansas │
Killeen, TX 76541
818-894-2456 │ abc@xyz.com
Summary of Qualifications
Accomplished management leader with experience leading teams, increasing sales and improving operations.
Proven experience in the hospitality industry, leading multiple top brand chain restaurants.
Outstanding background building relationships with key stakeholders by demonstrating excellent listening, verbal communication and interpersonal skills.
Impeccable ethics, judgment and stellar attention to detail skills in order to identify and resolve problems.
Solid ability to effectively prioritize and delegate as need to achieve performance objectives.
Proficient with the Windows operating system, as well as Microsoft Outlook, Word and PowerPoint.
Willing to relocate anywhere in Texas.
Areas of Expertise
> Team Management > Training & Development > Sales Forecasting
> Payroll
Administration > Budgeting
> Profit & Loss
> Purchasing > Inventory Control
> Quality Control
Professional Experience
Assistant General Manager, Applebee s Grill and Bar Killeen, TX Feb. 2002-Present
Lead daily operations for one of the highest volume restaurants in the State of Texas.
Oversee all aspects of operations, including sales; customer service; inventory control; and loss prevention.
Build and maintain rapport with colleagues and customers to gain their trust, confidence and respect.
Demonstrate diplomacy and tact to resolve problems and maintain client loyalty.
Achievements:
Honored by district management for setting sales records, including daily, weekly and annually.
Improved the delivery of food and service to customers as a result of re-training employees.
Earned Quality-Service Cleanliness (QSC) Award for exceptional performance.
General Manager, Cracker Barrel Old Country Store DeSoto, TX July 1996-Jan. 2001
Led daily operations for a high-volume restaurant with more than 90 employees.
Managed all aspects of operations such as sales; customer service; inventory control; and loss prevention.
Interviewed candidates for employment opportunities and hired associates that were an ideal fit.
Achievements:
Increased annual profits 20% over plan.
Education and Affiliations
Studied at Central
Texas College
Member, Ducks Unlimited, Texas Taxidermy Association, Texas Lions Club and Grace
Lutheran Church
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