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Yyyyyy x. yyyyyy

Xxxxxx, XXXXXX xxxxxx | (xxx-xxx-xxxx | abc@xyz.com

 

Details- and Performance-Focused Professional Seeking Administrative / Executive Leadership Role

 

Dynamic administrative leader who offers strong Office Management, C-Level Executive Support, High-Volume Data Entry, Accounts Payable / Receixxxxxxble, Customer Service, Account Management, HR, Payroll, and Risk Management experience to productively align with a company s vision, xxxxxxlue, and goals. Ambitious self-starter who applies a quick-learning nature to grasp new concepts within high-pressure business situations. Excellent communicator who seamlessly liaises among executives, board members, business / administrative teams, clients / customers, and vendors while promptly resolving issues. Dependable and organized team player who excels in both autonomous and collaborative work environments, and who promotes the utmost professionalism in ethics and business confidentiality.

 

Professional Synopsis

 

Risk Management Clerk, Subaru of America, Inc. 2017 Present

 

  Utilize proven knowledge to profitably drive marketing initiatives for insurance products to customers and dealers, including Subaru Adxxxxxxntage Insurance, Subaru Equity Shield, SSLP, and Dealer Floor Plan Insurance.

  Create and update Excel spreadsheets, including compiling underwriting data for insurance renewals, downloading cancelled checks from bank s website, and forwarding copies of cancelled contracts to insurance company, as well as reviewing and monitoring certificates of insurance required of promotional / vendor vehicle lease agreements encompassing assembly and forwarding of information in agreements to the outside company tracking the insurance, and following up with the promotional company or vendor to address any discrepancies.

  Administer comprehensive loss control programs, including assisting with distribution and collection of loaner vehicles, handling data entry of claims into risk management database, and processing parts orders for claims.

  Support subsidiary and insurance policy billing, including running driving records and updating Access database with driver data, organizing bills of lading and ocean marine vessel reports, and recording damage amounts.

  Monitor AED devices located within the building and schedule essential employee re-certification training.

 

Administrative Assistant | IT Customer Service Specialist, PHH Mortgage 2016

 

  Proactively supported an IT Triage Department with heavy call volume to process calls, inquiries, and service requests, including logging a high volume of service requests in an Encompass database for the IT Department.

  Delivered quality-oriented backup support to 3 Vice Presidents, 1 Executive Assistant, 10 Directors, and 35+ Real Estate Field Sales team members, including reviewing and screening incoming correspondence, distributing materials and / or documents as required, and composing letters and / or memoranda in response to inquiries.

  Demonstrated exceptional organizational, administrative, and communication abilities toward updating executives on issues status, including preparing agendas and collecting and distributing materials for xxxxxxrious meetings.

 

Office Manager, Tri State Leaf Guard 2015 2016

 

  Exhibited experience in supporting Regional and Production Managers within a fast-paced sales branch office, including handling data entry of high-volume sales orders, invoices, and payments in AX accounting software.

  Processed daily deposits and sold jobs in computer system, including verifying accuracy of paperwork, scanning documents into system, and verifying and processing payments and financing papers into web-based database.

  Followed up on accounts receixxxxxxble while collaborating with Production Manager to collect accounts in a timely manner, update production board with accounts, send out required letters, and assist in making AR calls.

  Processed weekly payroll, including calculating commissions for sales teams, production staff, and canxxxxxxsser / promoters, along with supporting HR operations by processing incoming applications and HR initial hire paperwork, sending to corporate HR for further processing, and following up with HR for recordkeeping accuracy.

  Processed paperwork and reviewed for accuracy of installed jobs from previous day, including chop and drop paperwork, install load list forms, final payments, and financing paperwork into a large, web-based database.

  Sustained accurate data / recordkeeping efforts, including maintaining detailed sales in CMS online database.

 

Executive Administrative Secretary | Office Manager, Moto Cycle Corporation 2012 2015

 

  Met deadlines and demands within a sales and direct marketing firm, including providing support to CEO, President, Vice President, and Engineering team, as well as managing all office, expense reporting, and HR efforts.

  Exhibited strong interpersonal relations talents toward providing critical support to 60+ clients and 100+ distributors.

  Managed high-volume executive calendars, coordinated internal / external meetings, and prepared global travel.

 

Database | Customer Accounts Assistant, Atkinson Hunt 2008 2010

 

  Expertly provided data for outbound call center representatives calling for roofing, HXXXXXXC, and / or paving repair contracts throughout the U.S. utilizing ACT database system, including maintaining databases for up to 50 clients.

  Researched aerial photos of potential company leads to provide integral feedback back to the company President.

  Supported Database Manager with department training / operations and customer service manager with accounts.

Yyyyyy x. yyyyyy

Resume Page Two | (xxx-xxx-xxxx | abc@xyz.com

 

Professional Synopsis (continued)

 

Executive Administrative Secretary, The Mitre Corporation 2000 2007

 

  Capitalized on the opportunity to provide high-quality administrative support for a large-scale engineering firm, including assisting a top Program Manager, Associate Program Manager, project leaders, and 15+ team leaders.

  Optimized administrative efficiency by preparing technical reports, PowerPoint presentations, conference papers, memoranda, and letters utilizing Microsoft Office 2007 and 2003 for a group of 30+ employees to achieve goals.

  Led targeted preparation of domestic and international travel arrangements for 10+ executives, coordinating meetings for 30 business professionals, and preparing and processing weekly expense reports for 30 professionals.

  Developed a detailed employee manual to assist new recruits in adjusting to site office policies and procedures.

 

Legal Administrative Secretary, Paarz, Master, Koernig, Crammer, O Brien, Bishop & Horn, P.C. 1998 2000

 

  Strategically steered legal operations support by coordinating administrative initiatives among seven Attorneys and three Paralegals in a medical malpractice law firm, including assisting four Secretaries with additional work.

  Contributed solid communication skills toward greeting clients, employees, and vendors, including applying proficiencies in proactively responding to incoming calls utilizing a Lucent 12-line telephone switchboard system.

 

Legal Administrative Secretary, Sterns & Weinroth, P.C. 1996 1998

 

  Played a vital role in supporting two Attorneys in a casino law-focused practice, including accurately developing documentation pertaining to zoning laws via city, county, and / or state regulations for casinos and subsidiaries.

  Coordinated domestic and international travel arrangements, scheduled meetings, and maintained firm calendar.

 

Education & Professional Development

 

Accounting Fundamentals Part One Xxxxxx County College

Comprehensive Computerized Medical Office Management Network Learning Institute

Office Administrative Specialist (Microsoft) | Computerized Accounting (QuickBooks) Network Learning Institute

 

Notary Public Commission (No. xxxxxx24) State of Xxxxxx

Certified Intuit QuickBooks 2012 Specialist National Bookkeeping Association

Certified Microsoft PowerPoint 2010 Office Specialist (ID No. xxxxxx64) Microsoft Corporation

 

Technical Summary

 

Types 65 WPM | Microsoft Office Suite 2013 / 2010 / 2007 / 2003 / 97 | ACT Database | Visio

Corel WordPerfect 6.0 | Intuit QuickBooks 2011 | Timeslips Remote 5 / 9 for Windows | Authorize.Net

Bank of America Cash Pro Check Deposit Banking System | Microsoft Dynamics | Centah | Event Rebel

Perfect Practice | Survey Monkey | Tigerpaw | One Encompass (PHH) Home Loans | SharePoint | Subarunet | Oracle

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