Yyyyyy x. yyyyyy

Multi-Site Human Resources ￨ Team Building ￨ Training / Development ￨ Mentoring ￨ Diversity / Inclusivity

Recruitment Lifecycle ￨ Strategic Analysis ￨ Negotiations ￨ Conflict Resolution ￨ Regulatory Compliance

Policies / Procedures Development ￨ New Hire Orientations ￨ Process Optimization ￨ Budget Management

Executive Consulting ￨ Employee Engagement / Development ￨ Payroll ￨ HRIS ￨ Work Visas / Immigration

Visionary, Highly Credentialed Executive who excels in rapidly exxxxxxluating existing Human Resource processes to promote comprehensive modernization, enhancement, and development of innoxxxxxxtive new policies and procedures to drive operations success. Ambitious Self-Starter who maintains knowledge of industry trends to address workforce design, and who aligns awareness of cultural, economic, and social matters to deliver strategies to maximize performance. Bilingual Communicator (Brazilian Portuguese / English) who is committed to synergistic relationship-building while leading teams with integrity and ethics.

Career Highlights Include:

  Personally establishing a Human Resources department from the ground up.

  Proactively identifying and addressing emerging trends to boost operations success.

  Creating and implementing innoxxxxxxtive new methods of recruitment and staff orientation.

  Analyzing trends in performance assessments, turnover, compensation, and staff development.

  Rapidly achieving recognition as a top performer and entrusted with high levels of responsibility.

Vice President Corporate Human Resources (2013 Present)

Senior Director Corporate Human Resources (2012 2013)

Director Corporate Human Resources (2008 2012)

Manager Human Resources (2005 2007)

  Capitalize on the opportunity to lead Human Resources operations for Intersections, Inc. and its subsidiaries, including developing and implementing all polices, as well as managing compliance, employee relations, employee engagement / development, compensation, benefits administration, HRIS, and payroll efforts.

  Lead targeted decision-making across 8 sites in 5 states with 17 Human Resource professionals supporting 1,000+ employees nationwide, and collaborate with managers to meet or exceed objectives.

  Direct all compensation programs, including annual merit increases, promotions and adjustments, MBOs, restricted stock awards, and option awards, along with managing diverse EEOC claims and investigations.

  Develop and implement talent acquisition plans to support full lifecycle recruitment and selection of up to 400 new hires annually across multiple organizational functions and levels, along with designing and implementing key metrics to monitor and measure performance, analyze trends, and improve processes.

  Contribute sharp analytical abilities toward developing and managing the department s annual budget, along with overseeing annual benefits renewal process (i.e. reviewing costs and plans, advising changes).

  Seamlessly manage immigration-related matters, including H1-B, OPT, CPT, Permanent Residency.

  Directed opening and staffing of 2 high-volume, 100+ seat customer service call centers.

  Sped up assimilation, productivity, and engagement by designing a new onboarding process.

  Concurrently performed in recruiter, generalist, manager, and executive roles with success.

  Grew team from 250 to 1,000 employees via acquisitions, including establishing HR operations and setting up processes, as well as ultimately performing xxxxxxrious company layoffs as required.

  Developed programs for training and coaching managers on key topics, including performance management, conflict resolution, team building, harassment, staff diversity, FMLA, and ADAAA.

  Professionally handled critical site shutdown operations and employee communications, including all WARN notices, severance packages, and termination of executive contracts.

  Led organization through change management due to corporate acquisitions and divestitures.

  Successfully selected and implemented 2 tracking systems, 2 performance management systems, HRIS, and Payroll, including Ultimate Software, iCIMS, SuccessFactors, and Reflektive.

  Collaborated with executives and line management to define Performance Management and Talent Acquisition strategies and processes to support the business objectives of Intersections.

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Senior Consultant ￨ Human Resource Generalist

  Strategically steered management-level support of growth-generating performance management, compensation, employee relations, and policy compliance initiatives, including collaborating with legal counsel on employee issues to ensure fair treatment of staff and compliance with key employment laws.

  Expertly guided sensitive employee relations issues to mutually beneficial resolution and contributed to the development of standard core procedures and processes to guarantee seamless client service support.

  Analyzed trends in performance assessments, turnover, compensation, and training / development needs.

  Proactively anticipated and identified emerging needs and / or trends.

  Boosted success by conceptualizing and implementing highly effective solutions.

  Personally led appraisal processes for 750 employees, including coaching managers on writing and delivering reviews and establishing salary levels in alignment with industry standards.

Human Resource Generalist (2003 2004) ￨ Corporate Recruiter (2000 2003)

  Utilized broad scope of industry knowledge toward ensuring quality-driven hiring operations within set budgets, including maintaining monthly, quarterly, and annual HR metrics and key turnover objectives.

  Demonstrated experience in managing background checks, drug testing, and reference checking processes, along with completing critical compensation analysis and participating in compensation surveys.

  Built and sustained productive employee relations by promptly handling issues, including conducting detailed, thorough investigations and serving as a fair mediator between management and employees.

  Efficiently reviewed and processed FMLA and STD / LTD requests.

  Conducted and documented results of exit interviews while managing terminations.

  Successfully led hearings between Intersections and the Xxxxxx Employment Commission.

  Identified ongoing organization trends for management review and / or further investigation.

Corporate Recruiter

  Drove companywide success by directing comprehensive facets of the recruitment lifecycle to support this Information and Communication Technology Group, including actively sourcing candidates, conducting objective interviews, and extending and negotiating fair and cost-effective employment offers.

  Personally managed a results-focused candidate relocation program.

  Developed and implemented synergistic New Employee Orientation processes.

Staffing Specialist

  Played a vital role in delivering key staffing services to D.C. metro clients, including facilitating all recruitment, assessment, testing, and qualifying of highly skilled temporary and permanent placements.

  Seamlessly handled all unemployment claims for prompt resolution.

  Led candidate interviews, conducted background checks, and negotiated offers.

Bachelor of Science in Psychology George Mason University

Human Resource Generalist Certificate Society for Human Resource Management

Human Resource Management Certificate George Mason University

Senior Professional in Human Resources (SPHR) Certification

Society for Human Resource Management Senior Certified Professional (SHRM-SCP)

UltiPro ￨ SuccessFactors ￨ Reflektive ￨ iCIMS ￨ Ultimus Workflow

ADP HR Perspective ￨ ADP PC / Payroll ￨ ADP ReportSmith ￨ ADP Toolbox

Microsoft Office (Word, Excel, PowerPoint, Outlook) ￨ Microsoft SharePoint ￨ Microsoft Visio

Yyyyyy x. yyyyyy

Date

Hiring Agent Name

Company Name

Address

City/State/Zip Code

Dear__________________:

I am exploring a new career opportunity within a challenging [ Insert Job Title ] role, and I believe that I can make a positive contribution to your success.

I can offer proven experience in Multi-Site Human Resources Operations, Recruitment Lifecycle Processes, Team Building, New Hire Orientations, Training / Development, Policies / Procedures Development, Budget Management, Payroll, and HRIS. I am also highly skilled in Executive Consulting, Employee Engagement / Development, Mentoring, Diversity / Inclusivity, Process Optimization, Strategic Analysis, Negotiations, Change Management, and Conflict Resolution, among other areas.

Currently, as the Vice President of Corporate Human Resources for Intersections, Inc., I expertly lead all facets of HR-based operations for the company and its subsidiaries, including developing and implementing integral policies, as well as managing compliance, employee relations, employee engagement / development, compensation, benefits administration, HRIS, and payroll efforts. Within this role, I successfully direct sound decision-making across 8 sites in 5 states with 17 Human Resource professionals supporting 1,000+ employees nationwide. I also develop and manage the department s annual budget and benefits renewal processes; develop talent acquisition plans to support full lifecycle recruitment and selection of up to 400 new hires annually; and design key metrics to monitor and measure performance, analyze trends, and improve processes.

A brief sample of my achievements include:

  Leading staff through change management due to corporate acquisitions and divestitures.

  Directing the opening and staffing of 2 high-volume, 100+ seat customer service call centers.

  Speeding up assimilation, productivity, and engagement by designing a new onboarding process.

  Growing a team from 250 to 1,000 employees via acquisitions, including establishing initial HR operations and setting up processes, as well as later performing company layoffs as required.

  Successfully selecting and implementing 2 tracking systems, 2 performance management systems, HRIS, and Payroll, including Ultimate Software, iCIMS, SuccessFactors, and Reflektive.

To complement this experience, please note that I earned a Bachelor of Science in Psychology from George Mason University, as well as a Human Resource Management Certificate. I also attained a Human Resource Generalist Certificate from the Society for Human Resource Management. I am recognized as a Senior Professional in Human Resources (SPHR), and hold Society for Human Resource Management Senior Certified Professional (SHRM-SCP) credentials.

As this is just an example of my abilities, please refer to my resume for additional HR experience.

As a proven leader, I am positioned to deliver both immediate and long-term results with a continued commitment to exceeding your team s goals. I am eager to discuss how my qualifications uniquely match your current and future needs, and look forward to interviewing with you soon.

Sincerely,

Yyyyyy x. yyyyyy