Results-driven Retail Manager with track record of success in

driving sales growth, improving KPIs and optimizing bottom-line performance

Proficiently steer business operations spanning human resources, sales, customer service, store layout, merchandising, stock control, shipping/receiving, and payroll ~ Create and promote a sales-driven, customer-focused culture ~ Successfully train, develop and direct dynamic teams; facilitate motivating, collaborative teamwork environment instrumental to improving performance, morale and retention ~ Strategically manage staff to maximize use of resources and contain labor costs while achieving operational goals ~ Expertly define, develop and implement target strategies and processes to optimize sales, customer satisfaction, operational productivity/efficiency, and profitability

  Successfully led team to strong increase in sales conversion; FY 2016

  Led store to achieve highest mobile device-driven sales in District; 2015-2016

  Effectively controlled payroll at +3% or lower; 2014-2015

  Facilitated 35% increase in men s sportswear sales; 2014

  Invited to speak at Territory Meeting; Nike

  Valuable earlier leadership experience in education and coaching

Nike Inc. NFS 2011-2016

Built successful career with multiple multi-million dollar Nike factory stores across the Southeastern US

Assistant Store Manager-Bluffton, SC; 2015-2016

  Progressed to collaboratively steer operations of $7.5M location, with accountabilities spanning human resources, sales, customer service, merchandising, and inventory control

  Successfully built and led dynamic team to substantially increase sales production; educated team on mobile device usage to expand market reach and revenue channels, driving significant sales growth

  Spearheaded strategic new layout of entire Footwear Department instrumental to increasing traffic and revenue production

Department Manager-Operations/Shipping & Receiving-Locust Grove, GA; 2014-2015

  Steered Department operations of $10M store, from staff and stockroom management through shipping and receiving

  Facilitated all new hire onboarding as well as controlled payroll to meet stringent labor budgets

  Effectively managed 70K+ units in stockroom; consistently achieved successful audits

Department Manager-Footwear-Miami, FL; 2014

  Successfully drove sales growth of $17M location through cross-functional management strategies

  Implemented new floor plan for entire Footwear Department

  Developed and instituted new, enhanced processes for storing key items in back of house (BOH) to maintain optimal stock levels crucial to meeting consumer demand

Department Manager-Shipping & Receiving/Operations-Atlanta, GA; 2011-2014

  Launched Nike career with $5M box store, with responsibilities ranging from conducting bi-weekly customer service observations with team to developing and co-facilitating PRE trainings for new athletes

Prior: High School Teacher, Head Track Coach and Varsity Football Coach; details on request

Florida Teacher Certification, Indian River State College- Education Prep Institute; 2007

BA, Sociology w/minor in Criminal Justice, Mars Hill University; 2005

4-Year Starter, Collegiate Football Team

Member, Student Council