- 10450 NW 18th Place Ÿ Pembroke Pines, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Engineering Manager Project Manager

Aftermarket Technical Support Manager Technical Sales Manager

(Aerospace Industry)

Qualifications Profile

    Highly self-motivated and results-driven management professional with more than 10 years providing high-performance engineering and technical management in the aerospace and construction industries.

    Detail-oriented without losing sight of the big picture, analytical and methodical with critical thinking to strategize solutions in addressing work issues even under stressful work conditions.

    Well-organized with multitasking and prioritization skills that optimize resources to achieve outstanding results.

    Decisive leadership, strong people management, and exceptional interpersonal communication skills that inspire confidence while forging teamwork synergies with colleagues and subordinates across diverse ethnicities.

Key Expertise

Technical Sales

    Heavy Industries Business Development

    Technical Sales Management

    Multiple Account Management

    Customer Service Management

    Relationship Management (Customers & Suppliers)

Operations management

    Strategic Planning & Execution

    Engineering Management

    Technical Service Support

    Total Quality Management

    Process/Workxxxxxxow Improvement

    Kanban & Lean 6-sigma Methodologies

    Productivity Improvement

    Total Quality Management

    Inter-Office Coordination

    Production Planning & Control

    Policies & Regulatory Compliance (i.e. OSHA, USFAA, etc.)

Project Management

    Concurrent Project Management

    Systems/Business Needs Analysis

    Fanuc Arcmate Programming

    Agile /Scrum Methodologies

    Project Budget Management

    Post Implementation Support

Administration

    Staff Supervision & Training

    Team Building Dynamics

    MS Office, Email/Webmail, Web Research, Social Networking, & Online Collaborative Computing

Professional Experience

AMETEK Ÿ Miami, XXXXXX

    Develop and execute pricing strategies for $4M in potential new business per month while focusing business expansion for its core products into new aircraft platforms.

    Serve as Salesforce Administrator responsible for all AMETEK MRO sites in Xxxxxx.

    Provide operating direction to the business through decision-support data analysis and 5-year strategic plans.

    Coordinate bids across all AMETEK MRO s repair facilities in North America.

    Create a standardized pricing template to facilitate bidding and more market responsive pricing analysis.

    Managed a $1M business for the department and reducing overall TAT to 15 days and material costs.

    Created and implemented a 3-phased strategic focused on strengths while remediating weaknesses to ensure better TAT and cost reduction. Restructured the department setting clear goals and expectations for employees.

    Mentored employees undergoing on-the-job training covering procedures, standards and work metrics.

    Conducted regular department meetings ensuring clear communication and information cascade.

    Collaborated with engineering to develop fabricated parts reducing cost without compromising on quality.

    Developed JISs to clearly document and implement evidence-based data and processes.

    Served as Technical Lead for 8 engineering department staff, providing technical direction in reverse engineering of aerospace parts fabrication used in repaired and overhauled components.

    Determined interchangeability of parts based on OEM, FAA, industry and military documentation.

    Initiated work and process standardization to ensure consistent analysis and diagnostic testing while ensuring compliance with industry regulations and manufacturer technical documents.

    Documented component failures and warranty claims for customers.

    Supported Purchasing and Customer Service, liaising with all other concerned departments and shops.

- 10450 NW 18th Place Ÿ Pembroke Pines, XXXXXX xxxxxx ( (xxx-xxx-xxxx * abc@xyz.com

Professional Experience (continued)

Hamilton Sundstrand (UTC Aerospace Systems) Ÿ Charlotte, NC

    Served as Technical Point Man for customers, engineering, and the entire aftermarket organization. Provided daily aftersales technical support on several company generators to aircraft manufacturers and airlines around the world.

    Provided a voice for customers in addressing problems professionally with timely lasting solutions.

    Organized service teams collaborating with aircrafts manufacturers and commercial airlines, while working with management teams to streamline open communication across the company.

    Developed and executed training courses to both internal and external customers that included courses on generator maintenance, repair, and best practices.

    Collaborated with design and engineering teams to ensure new designs were robust to met customer s expectations.

    Supported repair facilities, field service reps, and airlines by performing and coordinating special investigations.

    Worked with Boeing to ensure accuracy of fault isolation tasks for their new 787 aircraft.

    Providing engineering and maintenance direction for Aircraft-On-Ground (AOG) support.

Wacker Neuson Corporation Ÿ Menomonee Falls, WI

    Collaborate with multiple cross-functional groups to manufacture prototype and pre-production light towers involving the management of labor, material, and equipment.

    Led a cross functional team to retrain union workers on welding and fabrication technologies and roles.

    Initiated the creation of a production database that captured production efficiencies per employee and part number to maximize efficiencies across the fabrication and welding departments.

    Harnessed and applied Kanban and DMAIC principles to ensure lean manufacturing techniques improve overall production efficiencies.

    Worked with quality to ensure parts and assemblies consistently meet all engineering specifications for preproduction and production schedules.

    Created and ensured compliance with a process sheet to ensure proper operation and calibration of pH probe used in the paint line.

    Used Fanuc Arcmate Programming & Operations to update and program welding robots in daily production.

    Served as a key member in new and existing manufacturing projects.

Education & Credentials

KELLER GRADUATE SCHOOL OF MANAGEMENT

    M.B.A. with concentration in Finance (2013)

    Graduate Certificate in Financial Analysis (2013)

MILWAUKEE SCHOOL OF ENGINEERING (MSOE)

    B.S. in Mechanical Engineering (2006)

Professional Training & Certifications

    Dale Carnegie Skills for Success (2012)

    ACE Associate Hamilton Sundstrand s Process Improvement Certification (2010)

    International Quality Institute (IQI) Six Sigma Green Belt Certified (2007)

    University of Wisconsin Milwaukee School of Continuing Education Critical Thinking/Process Improvement (2007)

    OSHA 10-Hour Online Course for General Industry (2007)

Professional Affiliations

    Society of Automotive Engineers (SAE) Ÿ Secretary for the Rockford Section (1 year)

    American Society of Mechanical Engineers (ASME) Ÿ Society of Manufacturing Engineers (SME)

    Hamilton Sundstrand Young Professionals Organization (YPO) Ÿ Personal Development Chair (3 years)