Resume Company – The Internet’s Very Best

The Following Text Is An Unformatted Professional Resume Sample

From The Writers At The Resume Writing Group, Inc.

This Resume Has Not Been Formatted

Click HERE!

Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx


Innovative, results oriented Leader eager to contribute 15+ years of customer service and management experience to a progressive organization.


Profile of Qualifications


  • Proven ability to increase team performance throughout creation of effective training and development programs.
  • Strong interpersonal skills, critical to establishing rapport, identifying individual needs and maintaining overall customer satisfaction.
  • Skilled in directing all phases of multiple simultaneous projects.


Key Areas of Expertise


   Program Management

   Product Knowledge


   Customer Service

   Business Development


   Training & Development

   Interpersonal Communication


Professional Synopsis


Sprint Communications, Reston, VA 2015-2016

Key Experience Program/Project Manager

  • Strategically steered multiple projects and programs to ensure an on time, within budget completion.
  • Increased client retention rate by developing innovative tactics to promote customer satisfaction.
  • Rapidly resolved trouble tickets, escalating when necessary.


Sprint Nextel Corporation, Reston, VA 2005-2015

Wireless Product Training and Development

  • Leveraged subject matter expertise to create successful course content for classroom and online training programs.
  • Tracked efficacy of training programs,
  • Trained staff members on various topics, including Sprint devices,, Machine2Machine applications and Google applications.


Sprint Nextel Corporation, Columbia, MD 2003-2005

Lead Government Wireless Field Support Rep

  • Streamlined process improvement initiatives regarding government contracts, resulting in optimized efficiency and increased customer satisfaction.
  • Heavily involved in staff member on boarding, including recruitment, interviewing and conducting thorough training to maximize team performance.


Nextel Communications, Englewood, CO 2000-2003

Lead National Direct/Indirect Sales Support Rep

  • Utilized strong leadership skills to thoroughly evaluate employee performance; implementing necessary training and development measures when necessary.
  • Served as product/portfolio subject matter expert.

Education & Professional Development


Master of Science, Washington University, St. Louis, MO; 2000

Bachelor of Science, University of Colorado at Boulder; 1996


<< Previous           Back to Sitemap           Next >>

Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!

Click HERE!

Members Of The Following Resume Writing Associations:

BBB Rating : A+

Proud Sponsors Of:



For General Customer Service, Call Us Toll Free At 1-800-466-3076 Or Email Our Writers By Clicking HERE

 Resume Writing Group © 2005-.   All graphics & text on ResumeWritingGroup.Com are either owned or licensed by our company and may
not be reproduced without expressed, written consent.  Terms of service and rules for guarantees may be reviewed here...
*our resume writing Guarantee requires clients to save receipts as proof that they've submitted COPIES OF their NEW resume to a minimum of 40 employers USING OUR ADVICE.   REFUNDS ARE LIMITED TO RESUMES AND DO NOT INCLUDE ADDITIONAL SERVICES SUCH AS COVER LETTERS.REFUNDS CAN BE CLAIMED UP TO 90 DAYS AFTER PURCHASE.