Resume Company – The Internet’s Very Best
The Following Text Is An Unformatted Professional Resume Sample
From The Writers At The Resume Writing Group, Inc.
This Resume Has Not Been Formatted
ORDER YOUR OWN LETTER-PERFECT, JOB-WINNING RESUME AND IT WILL BE COMPLETED AS SOON AS YOU NEED!
Click HERE!
Yyyyyy x. yyyyyy
0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx
abc@xyz.com
Innovative, results oriented Leader eager to contribute 15+ years of customer service and management experience to a progressive organization.
Profile of Qualifications
- Proven ability to increase team performance throughout creation of effective training and development programs.
- Strong interpersonal skills, critical to establishing rapport, identifying individual needs and maintaining overall customer satisfaction.
- Skilled in directing all phases of multiple simultaneous projects.
Key Areas of Expertise
Program Management Product Knowledge
|
Customer Service Business Development
|
Training & Development Interpersonal Communication
|
Professional Synopsis
Sprint Communications, Reston, VA 2015-2016
Key Experience Program/Project Manager
- Strategically steered multiple projects and programs to ensure an on time, within budget completion.
- Increased client retention rate by developing innovative tactics to promote customer satisfaction.
- Rapidly resolved trouble tickets, escalating when necessary.
Sprint Nextel Corporation, Reston, VA 2005-2015
Wireless Product Training and Development
- Leveraged subject matter expertise to create successful course content for classroom and online training programs.
- Tracked efficacy of training programs,
- Trained staff members on various topics, including Sprint devices, SalesForce.com, Machine2Machine applications and Google applications.
Sprint Nextel Corporation, Columbia, MD 2003-2005
Lead Government Wireless Field Support Rep
- Streamlined process improvement initiatives regarding government contracts, resulting in optimized efficiency and increased customer satisfaction.
- Heavily involved in staff member on boarding, including recruitment, interviewing and conducting thorough training to maximize team performance.
Nextel Communications, Englewood, CO 2000-2003
Lead National Direct/Indirect Sales Support Rep
- Utilized strong leadership skills to thoroughly evaluate employee performance; implementing necessary training and development measures when necessary.
- Served as product/portfolio subject matter expert.
Education & Professional Development
Master of Science, Washington University, St. Louis, MO; 2000
Bachelor of Science, University of Colorado at Boulder; 1996
<< Previous Back to Sitemap Next >>
Remember: Hire Us To Write YOUR New Resume
And We GUARANTEE That If You’re Not Working In 60 Days Or Less,
We’ll Revise Your Resume, Refund Your Money,
AND Give You $50 EXTRA!