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Yyyyyy x. yyyyyy

0000 xxxxxx xxxx , xxxx , xxxxx 00000 xxx-xxx-xxxx ~ abc@xyz.com

 

Career Profile

Experienced Project Manager with several years of experience and a proven ability to lead others and provide comprehensive support within high-stress environments. Experienced in overseeing complex system implementations, developing in-depth reports, providing training, and performing user acceptance testing. Equipped with a keen ability to manage complex projects within the community in addition to maintaining positive rapport with co-workers, vendors, clients, and members of management.

Proficient in: Visual Studio, Seagate, Crystal Reports, SQL Server 2008/2012, .NET, C++, and Lawson

Key Competencies

       Project Management

       Retail Store Industry

       Technical System Analysis

       User Acceptance Testing

       Vendor Management

       Strategy Development

       Process Improvement

       Software Updates

       Team Leadership

       Training/Coaching

       Complex Problem Solving

       Business System Analysis

Professional Experience

Gelson s Supermarkets, Santa Fe Springs, CA December 2015-Present

Independent Consultant

  Provide operational support and training to employees within a fast-paced retail store with a concentration on successfully training others on the Kronos Enterprise System

  Oversee the configuration of new users, new store setup, management of departments, and interface updating which required superior technical and analytical acumen

 

Gelson s Supermarkets, Compton, CA August 2008-October 2014

Business Systems Administrator/Project Manager

  Directed a variety of administrative and operational functions within the organization which included overseeing the implementation of a comprehensive human resource management system (Kronos)

  Identified system goals and objectives, oversaw software configuration, and created unique presentations and training for members of executive management

  Implemented comprehensive system reports which highlighted payroll, timekeeping, benefits, and scheduling in addition to performing user acceptance testing of upgrades

  Processed legislative and firmware updates, ensured the system was updated to the current version on a regular basis, and attended system specific training/conferences

 

Jinon Corporation, DBA Nyjia Markets, Torrance, CA August 2000-August 2008

IT Project Manager

  Coordinated logistical/operational tasks related to complex IT projects which included the implementation of a point of sale system for 9 retail locations in addition to supporting several back office systems

  Highlighted business requirements and project specifications, designed project scope/metrics, identified vendors, and created user acceptance documentation

  Created a comprehensive website which provided information related to daily specials, Japanese food recipes, locations, and store hours

  Played a lead role in the construction and opening of 6 new stores which required working closely with an Architect, obtaining blueprint approvals/permits, and managing project timelines and budgets

 

Education /Certifications

B.S., Business Information Technology Management, Western Governors University, Salt Lake City, UT

Certifications Include: Network Foundations, Project Management, Microsoft Technology Association, and Web Foundations

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