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Yyyyyy x. yyyyyy
1350 Norwalk St. Apt. M Greensboro, NC 27407
abc@xyz.com
Accounting and Finance professional available to contribute talents toward supporting a progressive organization in optimizing performance as a key team member; MBA as well as BS in Finance
Financial Analyst/Associate ~ Credit Analyst ~ Audit Advisor ~ Quality Control Specialist
Profile
Offer extensive knowledge of general accounting and auditing principles and practices along with experience in financial statements and data analysis, research, quality assurance, credit, and accounts receivable as well as proficiency in independently analyzing vendor systems, business rules and complex data; skilled in data and conversion techniques
Well-versed in financial practices and adept in complex discount, interest, percentage, and related business figures calculations; strong mathematical, algebra/geometry concept application, balancing, and reconciliation skills along with prior internship as IRS Certified Tax Preparer/Advisor
Valuable background in cash management, payment processing, sales, customer service, and office administration
Self-motivated professional who excels in prioritizing, organizing and managing workflow to optimize efficiency and productivity and effectively balances multiple projects and adapts to meet changing business drivers; equally effective in independent and collaborative roles
Hands-on leader experienced in training audit staff; lead by example to optimize performance and relied on as resource for team members and advisor to auditors
Dynamic communication, interpersonal relation, consulting, and problem solving abilities; French language skills
Committed to delivering world-class customer service vital to sustaining and growing business
Technology-savvy, with proficiency in Microsoft Windows XP Professional applications, Internet Explorer, Adobe Acrobat, Citrix, Trakit, Statement Core, FirstStrike Commercial, SAP, and E-Mail
Career Track
APEX Analytix-Greensboro, NC 2011-Current
Recovery Quality Control; 2015-present
Promoted with company to specialize in quality control/quality assurance of recovery operations; includes final QA reviews of information to ensure accuracy, completeness and proper labeling of claims packages for timely release to Auditor and presentation to client
Proficiently conduct quality control reviews of diverse audit claim packages for accuracy; validate credit to recover funds or deduct prior to submission for presentation to clients
Thoroughly review complex statement of account, backup documentation and root causes to verify for client credits; research data using proprietary FirstStrike Commercial software technology to mitigate duplication of credits
Expertly review complex documentation including invoices, credit memos, remittance advice, statement of account, and SAP for payment details
Effectively advise audit team on questionable claim package documentation, root cause and proper calculations to ensure accurate numbers/financial data; promptly respond to auditor inquiries and efficiently resolve issues
Successfully steer complex audit projects, effectively identifying reportable issues and underlying problems and delivering optimal solutions; serve as key resource to peers on related issues
Contribute subject matter expertise and strong leadership skills toward training new audit support analysts in required documentation and proper methods for building claims packages along with policies/procedures for audit projects supporting subsequent presentation to client; work closely with team members to boost performance, edit work and provide recommendations for improvements
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Career Track continued
Statement Specialist; 2013-2015
Progressed to provide comprehensive analysis of multiple accounts receivable statements and advise Statement Manager and Leads on critical issues impacting performance across timelines and quality of deliverables; concurrently provided exceptional internal Statement departments support spanning data requests, research, new export/import claims, and related matters
Proficiently reviewed client payments and purchase transactions to define and address exceptions or errors as well as identify accounts receivable statement credits from vendors for clients and export claims for recovery of funds
Efficiently reviewed and identified duplicate payments and statements; retrieved and reviewed supporting documentation
Effectively initiated and followed through on FirstStrikeTM and statement claims for timely resolution; included updating claims information
Productively interfaced with vendors daily on issues related to back documentation/supporting information as well as initiated and closed recovery processes and followed up on unresolved issues to reach resolution; included voice phone and email communications
Actively partnered with Account Review and Audit teams to deliver superior client support as well as collaborated with management, auditors and audit support analysts on special projects
Expertly interpreted, analyzed and validated complex client data to meet critical timelines and quality standards
Supplier Relation Specialist; 2011-2013
Launched career contacting vendors to obtain accounts receivable statements or aging schedules and following through upon receipt and review to achieve timely resolution; earned Top 5 ranking out of 17 callers in meeting weekly call targets
Efficiently reviewed, identified and contacted additional vendors with prior client project recoveries to obtain statements as well as re-contacted vendors for updated statements when prior out-of-scope credits were subsequently in scope but had not been exported; encompassed phone, email and fax communications
Effectively reviewed and updated claims for vendors with multiple locations supplying statements for additional locations of nonresponsive vendors
Documented communications with vendors in appropriate databases to ensure effective tracking of information
Strategically employed Vendor Research Tool, Internet and Trakit to locate vendor contact data
Sales Associate, JC Penney-Greensboro, NC 2008-2015
Entrusted with managing opening shift cash drawers, efficiently counting money for accuracy and adequate resources; oversaw cashiering activities spanning purchasing, returns and exchanges
Proficiently processed cash, check, credit card, voucher, and automatic debit payments
Provided quality customer service in responding to inquiries and providing procedural/policy information
Intern-Tax Preparer, Delaware Earned Income Tax Credit Campaign-Dover 2007
Capitalized on opportunity to gain practical experience in accounting and finance; successfully completed certified IRS training in tax preparation/reporting
Consulted with low-income taxpayers on tax laws, credits, W-4 forms, and services provided through DEITC Campaign program; additionally counseled/educated clients on financial management strategies
Effectively compiled data and prepared State and Federal tax returns
Education
Master of Business Administration, Charleston Southern University-SC; May 2011
Bachelor of Science-Finance & Banking, Delaware State University-Dover; May 2008
Community Activities
Tutor, Reading & Math, Whatcoat Shelter-Dover, DE; 2008
Elected Secretary, Wesley Foundation Club-Delaware State University; 2004-2006
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